Shop Boss Features

Shop Boss

Web-Based Auto Repair Shop Management

4.8/5 (10 reviews)

Shop Boss Feature Summary

  • Vehicle Issue Driven
  • Accounts Receivable
  • Complete Vehicle History
  • Text and Email Updates
  • Web-Based - use from home
  • Excellent Reports
  • VIN Explosion
  • Zip Code Explosion

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Inventory Management (113 other apps)
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Reporting & Statistics (162 other apps)
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Third Party Integration (104 other apps)

Competitor Feature Comparison

Accounting Management
Customer Database
Partial Payments
Receiving
Sales Reporting
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Accounting Management
Customer Database
Partial Payments
Receiving
Sales Reporting
Visit WebsiteCompare App
Accounting Management
Customer Database
Partial Payments
Receiving
Sales Reporting
Learn moreCompare App

Shop Boss Feature Reviews

9 reviewers had the following to say about Shop Boss's features:

Robert J Calhoun

Excellent Shop Management software at a very affordable price point.

2012-02-02

If you have a small to medium shop and are looking for a simple and yet powerful tool to be able to manage your vehicle work flow and be able to access from anywhere anytime, it simply cannot be beat.

Pros

I was able to log in and instantly start entering customers, making invoices. The internet based log in is a huge plus as I can take paper work home and log in to finish up RO's.

Cons

This is basically a 'Front End' based software and does not really focus on financial management. To fully implement the financial side of things you will need to use Quick Books.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Robin Greenhagen

Automotive Business Game Changer

2016-08-16

When we started with SBP nearly 3 years ago my crew didn't see the need to move from our carbon paper based tickets, hand written estimates, and "I think we need" inventories. After we fully implemented the software everyone couldn't believe the hundreds of steps it saved us each day, and the value of the historical data it provided us.

Pros

Ease of use, responsiveness to our needs for assistance or feature improvements.

Cons

I haven't had time to implement so many of the most powerful features yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Shop Boss

Try it, you'll love it.

Source: Capterra
Helpful?   Yes   No
Read more
Noah Forest

Best shop software to date!

2012-10-23

I cant recommend this enough

Pros

good EULA I feel that my data is safe and customer information will not be sold or used by a 3rd party. I was looking for a way to run the shop without using the Windows operating system.

Cons

honestly, none so far that the developer has not fixed within hours.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
christian sniady

online based software

2012-04-30

I came from a dealership that used "cause, concern, and correction" on there invoices. Shop boss brings that to the table.

Pros

Online based and can be accessed from anywhere, any computer, any smart phone.

Cons

none at this time

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Hurnblad

Shop Boss Pro is a MUST HAVE!

2016-08-16

There are so many things we love about Shop Boss. Most importantly it is extremely user friendly. It takes time and money to train employees on software. If you can navigate around the internet, you can effectively use Shop Boss!

Pros

Shop Boss has excellent reports that give us an instant snap shot of where our business is financially at any given time.

Cons

None, if ever there is a concern it is addressed immediately!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Shop Boss

Hands down, the best software there is out there!

Source: Capterra
Helpful?   Yes   No
Read more
roland turner

awesome

2012-04-28

I would recommend shop boss pro to anyone with a repair shop, any size shop. it makes a hugh difference.

Pros

I have used several different programs and none of them compare to shop boss. this program has really made my business come together. the customer support is 110% above the rest as well.

Cons

i really don't have anything negative to say about shop boss. well, maybe I would like an quick estimate button and photos from all data

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jimmy Shuman

Great product with even better pricing and support!!

2012-07-03

I couldn't ask for a better customer support group.

Pros

Outstanding customer support.

Cons

None...ready for a shopboss app!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Vince Burgess

This is an excellent product!!!

2012-01-25

It's a great, responsive small business that is genuine in it's pursuit of customer satisfaction.

Pros

Ease of Use Responsive Customer Service Accessible from Remote Locations

Cons

Relies upon internet connectivity (which at times could be a problem)

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Boss Software


Vince,

Thanks so much for the awesome review. We will do our best to meet or exceed your expectations.

Scott

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Brandon Mandel

really great software !!!

2016-08-16

the programmer and owner is really great to deal with and is open to new ideas and works to implement them. Over all really great to deal with and always helps when we have issues.

Pros

How easy it is to use and train new people

Cons

with any type of software has the odd glitch but nothing major and always gets fixed right away

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more