shopVOX vs Clarity Software Comparison

How easy this software is to use in every department from start to finish. Very organized.

No complaints. This software is incredible.

It is MADE for signs, graphics and etc. We never have to worry about if they understand what is going on, because each of them have worked in the industry. If we have an issue they will schedule an online/phone consultation and help walk us through everything.

Some times the software can be a bit laggy... Training on the software was a bit harder than expected because there really isn't a training manual. I still learn new things the software can do each month.

shopVOX is an ok shop management software. A lot of your basic fabricator shop needs can be met using their software.

Not a huge fan of shopVOX's pricing plans as they are a subscription-based service. Personally not a big fan how businesses are starting to turn towards this route.

We are able to quote jobs with very accurate cost measurements. We are able to send quotes and invoices to customers very quickly. Accounts receivables are easy to manage and follow up on. Production workflow can be managed very well with this software, down to as much detail as you want.

Navigating the software sometimes requires too many clicks, too many screens, in particular when quoting. Updates and changes occur to the software often without any notification.

Hi Steve - thanks so much for your review. I'd like to hear more about the too many clicks issue and specifically what we can do to help to improve the quoting feature for you. Please shoot me an email so we can setup a time to discuss. -Bryant from shopVOX

It gives us the ability to customize the software to our business's needs and requirements , not customize our business to the software. The customer service is right there and you have the ability to talk to them 24 hours/7 days a week . They are extremely helpful with whatever you need without that costing additional fees. I would recommend any company to utilize this software, because the user interface is literally that versatile and intuitive - any company could benefit from using this software.

There is nothing I don't like about this software.

Ease of Use Quality of Support Functionality Ease of customizing to the unique needs of our business

I have nothing to write here really. I feel that the software is a very good value. We are currently implementing the production side of the software

It really is a huge advantage in the manufacturing process. The major benefit is that quotes can be generated and sent to customers very quickly. I like that I can export the files and import to the accounting software. It always helps in tracking the entire production process.

I haven't had any issues so far using this software.

I found ShopVox user-friendly, easy to use, and simple to understand.

Limited reporting and visualization feature as compared to other Software

Not only has the software organised all of our contacts, quotes and live jobs, but it has also enabled us to build more profit into our quotations. Also all quotations no matter who does them are working on the same formula

I have no negative points to mention about the software

Thanks for the review Luke. So glad that shopVOX has organized so many areas of your shop.

Easy to learn! customer service is very quick to response if you have any questions. Well organized !

Few glitches but they were fixed quickly

The whole features of the software make running a sign business more efficient and productive

Nothing as I think it is a great piece of software

I like the accessibility of the software the most.

Nothing in particular. It has an interesting learning curve but it is easy to navigate once you get the hang of it.

Process customization. Ability to do a lot in one place, from sale leads to production, to customer.

Software speed, issues with user roles and notifications. Incomplete API, without any documentation.

Thanks for the review Arman. We appreciate that you recognize many of the useful features of shopVOX. As with any new program it can take time to learn how to use it effectively and efficiently. Thanks for taking a few days to try it.

I like that the software is always changing and being updated.

My least favorite feature is the reports, as I wish they were more customizable.

Thanks Kristin for the thoughtful review. We love that you take advantage of so many features and our support team.

It makes our jobs more accurate and organized. It is an awesome tool that we use on a daily basis to keep us on track and current on all incoming and outgoing jobs.

No cons were added to this review

Hi Aldrin - just wanted to say thanks for your review. Glad to hear that your team is more accurate with shopVOX.

The ability to customize your workflow schedule, pay charts, and the organization of customers and accounts.

The amoratizing of products on a line item.

Thank you for reviewing shopVOX Greg. We are excited that shopVOX was your best decision of the year. :)

I struggled with estimates using my previous estimating software, but ShopVOX is so much easier to use. With this software I spend less time quoting job, leaving me more time for other tasks. There was a large database to begin with which I could fine tune to my needs. I love that I can access the software anywhere on any device. Customer support is outstanding and the company often updates the software, while listening to customer requests. It's also affordable and yet so powerful.

Though there is opportunity to customize many areas in this software, I wish we had the ability to customize the quote and invoice forms a little more.

Hi Roberta - thank you so much for your review. Glad that quoting has become a lot easier for you. Will you tell me a little more about the quote and invoices issue? Our team can create custom PDFs to make your own branding - and if you're referring to the forms you have to fill out when creating a quote - you can customize those as well. Let me know. -Bryant from shopVOX

ShopVox is constantly updating and adding new features to the software which makes it easier to work with our customers! The software definitely streamlines things on our end, so we can continue giving our customers great service.

ShopVox has a few bugs now and then where some features are down for a couple hours, but you can instantly report it to their techs using the chat feature and it's usually resolved fairly quickly.

Hi Jamie - just wanted to say thanks for your kind review and that we very much appreciate all your team's support. I wish we could have 0 bugs 100% of the time - but we are working hard to improve every day. If there's anything I can do to help - please let me know. Thank you!

ShopVox takes you from initial lead, through manufacturing, scheduling and final invoices. There are too many features to list, but most everything can be customized to fit you specific business. There are many resources for questions and 'human' support is responsive. There is a constant desire to improve the software, so there is a good chance your request for a specific feature will be implemented.

There is a learning curve if you want to get the full benefit of the software.

Thanks for reviewing shopVOX Brittany! We are glad to see that you were able to trim down the amount of systems that you were using because of shopVOX. It's nice to see that you are taking advantage of how customizable shopVOX is. Thanks for being part of the shopVOX family!

Prior to finding ShopVOX, we were spread across two different platforms for our sales and shop operations. ShopVOX has enabled us to eliminate both and now we can use one software to manage our workflow, track the sales activities that lead to new jobs, and also use solid costing on our quotes to ensure that we're making money with these sales. Best features: Multiple views and options for scheduling...

Read more

As I mentioned in the "Pros" above, this is an emerging product. This leads to my only real "Cons". From time to time, as new features are rolled out, there may be mis-steps. If you are not OK with change, you may want to wait a bit before signing on. New features and modifications to old features are rolled out VERY regularly. As they say though, "you have to break a few eggs to make an omelette".

Jeff, Thanks so much for taking your time to write up this review. We greatly appreciate it. We take great pleasure in making sure you are satisfied and managing your business more effectively.

Its integration with QuickBooks is simple and complete.

So far, I have no complaints, it's been over a year.

It seems to be adaptable to your specific needs....Just takes a bit of set up & your off running. And, the customer service is top shelf.

It does take time to really set up the foundations to get the full use of the program but that is a small price to pay for the quality of the program.

Thanks for the great review Glenn! Awesome that shopVOX is a great value for your business!

This software is efficient and reasonably priced. It creates clean lines for quotes invoices and procedures.

I wish the support spoke better English and they broke things down into layman’s terms instead of from an IT’s brain.

Thanks for your feedback!

Easy to use, get all the information for management in a couple of clicks. I can do and manage quotes, POs, invoices and payments with ease in one software.

Difficult to use and see the details on Android. Besides that, I find the software very user friendly.

Hi Rene - Thanks for leaving your feedback and we're so glad to hear you find the software very user friendly. If you have any questions - please let us know. - Bryant from shopVOX

The easy access to all business information and Flexibility for workflow process. It offers a wide range of functionalities. You can accomplish any task that is before you. On Hand support for any and all issues that you may encounter.

That there is not a manual and you have to find your way on your own. Yet, there is the on Hand support so that makes up for it completely.