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SimpleConsign is a web-based consignment store management solution, offering a point of sale (POS) system, inventory management,...
Epos Now is a leading global cloud-based point-of-sale and payment system that specializes in helping US retail and hospitality...
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User reviews that mention these apps
Sherri Y.
Apparel & Fashion, self-employed
Used daily for 6-12 months
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Great
Easy and simple great program love it , I have lots of time to do extra things now
None, everything’s great good program no negative things.
Ambur A.
Retail, 1-10 employees
Used daily for 2+ years
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We have had simple consign for years now and love it!
Easy to use and navigate. Many features we use every day.
I wish the online integration was better. We canceled our website because they couldn't get shopify to recognize as things were selling in our store
Hey Ambur, thank you so much for your review. We totally understand your frustration with the Shopify plugin. When we first launched the plug-in we had a handful of stores using it, 2 months in and we hit a global pandemic and suddenly the amount of people who are using the plug-in skyrockets. This allowed for us to find issues we didn't even know were present before and address them, the inventory issue you mentioned being one of those issues. This issue was unfortunate for stores but the important thing is that with so many confirmed incidences we were able to pinpoint the issue and resolve it.
Aaron G.
Retail, 1-10 employees
Used daily for 2+ years
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We use Simple Consign every day. It's easy to use and makes running a consignment store much easier than trying to keep track on spreadsheets. Other products didn't compare when we were researching a solution.
- Cloud based makes it easy to access - Easy to use and navigate in the software - Custom Reports are easy to create - Now offers Shopify plugin.
Could have more frequent updates and new additional features added regularly Printing plugin causes issues from time to time
Aaron, thanks for taking the time to review SimpleConsign. We appreciate it! We're so glad you settled on us after researching other softwares. We're looking forward to a long future together.
Allison F.
Retail, 1-10 employees
Used daily for 2+ years
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I like most the way this program has streamlined our system of inventory, tagging, and managing payouts. It has saved us a lot of time!
Right now, the inability to pay consignors across multiple store locations with one payout. I think I heard you're working on that though!
Kim K.
Fine Art, 1-10 employees
Used daily for 2+ years
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Overall, our experience with SimpleConsign has been positive. I highly recommend this software. Plus, the staff support is superior. No matter what the challenge a support person is responsive to our needs. THANKS!
SimpleConsign software is easy to use. We are able to efficiently input and track inventory for nearly 200 artists, create reports for sales and fundraising events. Consignor Payouts are now quickly generated which streamlines the whole commission process.
It would be great if Traxia (SimpleConsign) could track memberships. Otherwise, there isn't anything negative about the software that leaps to mind.
Verified reviewer
Apparel & Fashion, 1-10 employees
Used daily for less than 6 months
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It has been a pleasant experience. Great support and flexibility
I love how much you can do with this software! Coming from consignpro, everything was so limited and now I feel like there are so many more options and everything is so streamlined. Also it’s nice to have the support right on hand.
It does feel like since this is a newer software, there are still some small bugs that need to be worked out. That being said, anytime I have an issue it is resolved quickly.
Hello. We appreciate you taking the time to review us and that you feel choosing SimpleConsign over one of our competitors was a good choice. By all means, if you're experiencing some quirky bugs let Support know! Since SimpleConsign is web based, our system is fluid and sometimes bugs can be fixed easily. Thanks for partnering with us!
Lee K.
Retail, 1-10 employees
Used daily for 1-2 years
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The company support their product well and questions were attended to quickly.
Simple Consign is a reasonable intuitive software make me more confident in working with our consignment jewelry business. After a month or so of use, I now believe that our consignment business has few questions and errors. That is worth the money for me!
Some start up confusion occurred which made me question the choice, time and money spent.
Hi Lee, thanks for taking the time to leave a review for SimpleConsign. We appreciate it. Sorry you had issues at your startup, but so glad we were able to work through them. We're very happy to hear that using SimpleConsign has given you greater confidence in your business. Thanks again!
Kari W.
Arts and Crafts, 1-10 employees
Used daily for less than 6 months
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SimpleConsign literally saves me at least 10 hours of bookkeeping each month. My artists love the Consignor Access which frees me from having to email statements, saving me additional clerical hours. I also like remote access, so I can see how my business is doing while I am off site. When I travel, I seek out businesses like my own, and have had several conversations with gallery owners, singing the praises of SimpleConsign.
Ease of access to information. I have 169 artist/consignors and being able to access their sales and inventory at any time is extremely useful. It took an incredible amount of time and work to enter all the inventory in my gallery, but I now know that I hover around having 11,000 items on hand.
As a consignment art gallery, entering duplicate inventory items (keeping the same SKU) for a particular artist requires having two consignment tabs open to verify the correct SKU. For example, I need to add five mugs for artist/consignor 103, I type "Mug" as the item, and the software will give me every single mug that I have in the gallery, not just those that belong to that artist/consignor. It...
Bill B.
Higher Education, 1,001-5,000 employees
Used daily for 1-2 years
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Our experience overall has been great. The reports are easy to run and the few that we've had to develop have worked well. Even though we use an external credit card processor, the interface with the software is easy to use.
Our staff is completely volunteer, with the preponderance what is considered "elderly". (I don't think of them/us that way, but chronologically, it's true.) They have used Simple Consign for over a year, now, and have become completely comfortable with it. Most volunteer only one day a week, so the ease of use is paramount.
We have a monthly sale by color the last 4 days of the month we're open, and the color goes for a single price - there is no way in the software to automate this - it allows for only percentage discounts. With the confounding factors of age and infrequency of occurrence, this has really been our only problem that has not been fixed immediately with the support staff.
Bill, thanks for your great review! We really appreciate you taking time to let others know about SimpleConsign. Tech Support also looks at our reviews and keeps notes of customer requests. We love feedback from our wonderful users!
Bonnie K.
Retail, 11-50 employees
Used daily for 2+ years
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The Traxia team works hard to keep new features rolling out, continually asking for input from their subscribers. Because the software was built to be web-based, their are rarely little problems that must be patched and if there are patches, we don't even see them. They take care of everything so I can run my store without worrying about my software. However, what I like most about the software is the entire Traxia Team, they truly care, they support our industry and contribute to it.
I'm ready for the software to allow me to pay consignors across all locations without moving money from one store to another. We love the store credit across all locations feature. Now waiting on the pay across all locations feature.
Lizanne T.
Retail, 1-10 employees
Used daily for 2+ years
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For the most part it’s been great. Since adding the Shopify plug in and most of my business transferring to online now due to Covid I now am very frustrated with it. The customer service has been good but it’s a massive expensive for me for something that really doesnt totally work and yet I’m way to financially invested to change softwares to something that transitions with Shopify better. I hope to see some improvements and more help navigating this.
I find the software great for having both new & used items on one software. It’s pretty user friendly and any time I have an issue with it they call me back right away.
I’m having a pretty frustrating time with the ease of adding Shopify to it. It’s a lot of money to add the Shopify plug in and yet it’s quite archaic. I can’t really find anyone in Shopify that can actually help me because everything needs to be done through Traxia. I wish I could have a few hours with someone that is well versed in both Shopify and Traxia but there doesn’t seem to be such a person. The variants make my website super hard to navigate. I can’t add Facebook shopping or Instagram tagging because of this which has lost me so much business. It’s frustrating in these Covid times as I need all the help I can get and I don’t feel supported.
Thank you for your review Lizanne. When it comes to our Shopify plug in there are bound to be hiccups as both systems are completely independent of each other. The best course of action is to get your Traxia account set up and then get your Shopify set.
Tannicia S.
Retail, 1-10 employees
Used daily for 1-2 years
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Love love love it. My husband and I Use it for 2 of our businesses. Would definitely recommend
Love this! The customer service Is great. They listen to user recommendations and have actually implemented many of my suggestions. A lot of great features that really help with daily business efficiency.
It focuses a lot of it’s good features on consignment. My company is now BOR (buy outright) and there’s not a lot of settings and features to perfect the BOR process. I have suggested some changes so hopefully that will improve soon!
Hey Tannicia, as we continue to grow our platform our goal is to make it the best software for everyone! Thank you for all the input and we look forward to many more years of partnership!
Kit R.
Retail, 11-50 employees
Used daily for 2+ years
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It has given me so many ways in which I can analyze the businesses. I can watch what is going on 24/7, from my home office, too. The sales tally reports for each vendor are so much better than the way I used to hand write and tally everything each month! Now I have doubled my business to two stores and everything takes me half the time.
It is easy, but please do take the time to read everything. I do not like to read, and am a visual learner, so I had a few missteps in the beginning.
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Bob S.
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We have used Simple Consign from Traxia for several years now and love the software. We are able to track sales, inventory and customers real time from our phones or PC's while not at the store. The reports are customizable and all payout information can easily be exported to QuickBooks. When an issue comes up on a Sunday morning and we post on Support tab, we get a phone call back from support in minutes and get a rapid resolution.
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Elana H.
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We reviewed several software companies when we decided to start a consignment business. After talking to other stores and hearing what they had to say about their software providers, we decided to go with Simple Consign. And what a great decision that was! The team has been with us all the way from start up 'til now, listens to our concerns, solves all of our problems (most of the time this means explaining what WE'VE done wrong), and is always there for us.
No pros were added to this review
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Thank you for your review Elana!
Michelle M.
Furniture, 1-10 employees
Used daily for 6-12 months
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I am finding that inventory management has become much simpler by integrating Simpleconsign into my business. Everyday activities like tagging, uploading photos to my website, processing Items… Have become become much more streamlined and take less time - which saves me $ and stress. I have over 600 consignors, and now I am able, at a click, to access their account, answer their questions, and truly understand their activity. I feel I have much more visibility to my business, and it’s health, as a result of partnering with SimpleConsign.
I think the main feature, says it in the name. SimpleConsign… It is simple to use and intuitive. Clearly much thought was put into what features are needed most to run a consignment retail environment. It integrates beautifully with our Shopify website, and is well supported... with technicians responding almost immediately which is what is needed in a retail business space. I would highly recommend.
Given it requires remote integration (owner driving roll out from afar). I would’ve hoped for an ‘integration coordinator’ for my account. Having one individual from SimpleConsign triage issues, train, ensure account specific issues were addressed, and ensure all the ‘boxes were checked’ would have prevented extra work at my end. As well, SimpleConsign does not offer a platform that is formatted for phones. I do a lot of work remotely on my Apple phone, and find the platform hard to navigate from my phone.
Thank you for the review Michelle, usually during your setup process our onboarding specialist is there for you every step of the way. If you are having any issues please contact us at dennis@traxia.com to make sure someone can help you get taken care of ASAP.
Ariana L.
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I have owned my store for almost 10 years now and started out with a different software It always had problems Then I switch to simple consign A few years ago I was a little worried because I'm not a super computer person but this software is so user-friendly you don't have to be They totally set it up they transferred over all my consignors information It was seamless They are amazing and three years later if I have any questions or have any problems they are so quick to help me out I love this software
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No cons were added to this review
Thank you for the review Ariana!
Joe W.
Used daily for 1-2 years
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Integrated cc processing. Fast customer service response when we have issues.
Converted items show on customer accounts when sold. New Merchandise inventory is very time consuming with this system. Inventory control levels are useless. Scanning bar codes on new merchandise at checkout has to be searched instead of entered automatically like system generated skus. No payout option for vendors like consignors. Unable to pull vendor inventory reports without being pretty creative. It's fine for now but we will have to make a switch soon to a system that saves us time on new merchandise items acvtivity. Would like for lawaway to be more structured as far as weekly bi weekly and monthly instead of one option only.
Hey Joe, thank you for your review. A lot of your issues deal with our abilities for vendors. We have greatly modified our features and toolset for venders.
Suzanne H.
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We recently converted to Simple Consign from another software. Even though SC is completely different, and has been a little bit of a transition, we are SO GLAD we switched. The information that we can now get, and the quickness and speed of getting the information has been amazing. One of the best parts of Simple Consign has to be the staff and their willingness to help. They NEVER get frustrated with us, nor do they complain about the number of phone calls they might receive from us. They are so patient and make the whole process appear seamless. That goes for everyone from Joseph and Deb in sales, to Wes and Justin in technical support. WE LOVE TRAXIA!!!
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Lynn W.
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I absolutely love Traxia. The program is so easy to set up and run that initially I felt I missed something, it was so simple. The few questions and requests I did have were immediately handled by the outstanding customer service, quickly and professionally. This program has saved me hours of work that I use to spend with spreadsheets and pay outs, now it is all done for me! My consigners of all ages have found the cloud feature very easy to navigate, and we both love that they can check inventory status from home, again saving me hours of emailing and follow up. I couldn't be happier with my choice in signing up for Traxia!
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Thank you for your review Lynn!
Lois C.
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I can't say enough awesomeness about using Traxia for my business! It is so simple yet very powerful. So easy to use and understand which is great for training new staff. I now have 3 stores and use it for all of them. I had another "common" software out there for years and was so frustrated and continued to "lose" money on updates, technical support, and wasted time. Literally, every negative with the previous software was a welcome refreshment with Traxia! As business owners we run our businesses with care, integrity and amazing customer service so it is nice to be treated that way with the people we do business with as well :)
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Thank you for your review Lois!
Jessica P.
Furniture, self-employed
Used daily for less than 6 months
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I love this software very much but I wish the reporting were better, for starters. I know you can generate reports but it could be much more user friendly in that regard. I would also really appreciate being able to customize price tags. Right now I have to generate a report, export to CSV, edit in excel, then upload into Avery so I can customize the template how I see fit. So many extra steps. Aside from that, everything works really well. It is so handy to know exactly what to pay consignors and keep track of inventory. I haven't used all of the software yet but slowly I am learning all the tricks and I really like it. Thanks!
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No cons were added to this review
Thank you for your review Jessica!
Elizabeth B.
Retail, 1-10 employees
Used daily for 2+ years
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I've had a great experience with them and would definitely use their service again if I open a second shop.
It is easy to use once you learn how it works, it allows flexibility to either let consignors check their own account or to check for them, and the customer service is excellent. They are always quick to respond and have helped me numerous times with tech questions even when it's not software related!
I wish you could apply more than one credit card payment to a single purchase so that folks could use a gift credit card and pay the balance with their regular card but this issue is minor in the grand scheme of things. Also, I wish the formatting for tags was a bit more flexible. I would love to print a butterfly jewelry tag with the consignor info right next to the price so that we could just use one half of the tag when we are tight for space (on the backs of small earring cards). Right now, the format sets the price on one end of the butterfly tag and the date and consignor info on the other so that we have to manually cut each price tag and put both pieces on the backs of earring cards. It's a small thing but takes time when you're putting in orders of 50+ pieces at a time.
Elizabeth, thanks for taking the time to review SimpleConsign. Have I got good news for you! We've just added new integrated credit card processors that allow you to take split payments! Contact Support ASAP and get switched over. Thanks for believing in us!
Paige P.
Apparel & Fashion, 1-10 employees
Used daily for less than 6 months
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I like that the software keeps all of my vendors organized, that the totals are calculated automatically based on the percentages that I set up, and that I as an admin/owner have real time access anywhere that I have internet (and so do my vendors).
That it is not fully integrated with Shopify. Only certain features are. Having a website is so important during this time we are in. I am not able to run my inventory through Simple Consign and my website. I need Simple Consign to offer a way to get variants (sizes and colors) to Shopify ASAP. The majority of my business is boutique and currently I am only able to load 1 size and color for each item....
Kevin B.
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After being consistently frustrated for four and a half years with another product, I switched to SimpleConsign by Traxia. I was immediately shocked by the user friendliness of the online solution. The fact that I could seamlessly work from anywhere with their cloud based system was enough to make my job so much easier. The productivity of my shop was also immediately impacted. It's the most user-friendly...
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