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SmartAddresser

Mailing software for managing verification and sorting

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SmartAddresser Pricing, Features, Reviews and Alternatives

SmartAddresser product overview

What is SmartAddresser?

SmartAddresser is an on-premise mailing software designed to help colleges, government agencies, nonprofits, and other organizations streamline address verification, deduplication, sorting, and job scripting operations via a unified portal. The platform includes a print layout assistant, which lets businesses create personalized envelopes and labels and print barcodes, endorsements lines, and package markers for envelopes, parcels, and other mails.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Webinars
Live Online
Documentation

SmartAddresser pricing information

Value for money

4.4

/5

34

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SmartAddresser features

Functionality

4.3

/5

34

Total features

19

2 categories

Most valued features by users

Reporting/Analytics
Contact Management
Graphical Mail Piece Designer
Autocomplete
Metadata Management
Data Quality Control
Geolocation
Duplicate Management

SmartAddresser users reviews

Overall Rating

4.6

/5

34

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.11/10
Rating distribution

5

4

3

2

1

24

7

3

0

0

Pros
It has all of the options I need to regularly process mailings with ease, and the customer service is fantastic.

RT

Rick T.

I like the fact that the programmers take user suggestions in order to improve functionality and the support staff is very experienced and helpful.

SK

Stuart K.

Wonderful, helpful, efficient, intelligent, English speaking, kind, resourceful.

vc

vicki c.

Cons
Some of the error messages are misleading or too technical. Hard for the average person to understand.

DG

Debbie G.

The software gives errors when I try to sort and I have to close and reopen on almost every list I sort. This is annoying because we sort a lot of lists daily.

MD

Michael D.

SmartAddressor suffers from the same "follow my workflow" rigidness that every other postal processing software we've tried has.

CL

Chuck L.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

...been a user when DataTech owned the license to this CASS & PAVE software. Always been a pleasure

Reviewed 4 years ago

It's made me good money and happy clients over the last 30 years.

Pros

....ease of use; very intuitive; fast and powerful, with a built-in Foxpro command center for building scripts to manipulate data. Excellent built-in database manger. And always had great technical support!

Cons

I have been using this software for 30 years and watched it grow to what it is today. I don't find much fault with it. I came from a DOS environment using presort software named Archlist by Group 1 this was pre-postnet barcode days. In 1995 when the US Postal Service required a postnet barcode for automation presort discounts, Group 1 couldn't get their act together. It was at this time I found Accuzip...

Vendor response

Ed - that is incredible to hear - I had no idea your history with us stretched that far back! Thank you for your loyalty through the years, your comments are warmly appreciated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great mailing software

Reviewed 3 years ago
Pros

I like that you use it's functions in a simple or complex way, depending on your needs. I never have any major issues. Small issues are fixed promptly and customer support is very knowledgeable and have been working there a long time. It does everything I need.

Cons

Some parts can be a little non-user-friendly though it is easy to use once you figure it out.

Vendor response

Thank you very much for your kind words, Evan. We are very happy to have you as a customer and always great for our support team to get such positive feedback for all the hard work they do.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

It has been a challenge, the book does not train for less technical savvy users.

Reviewed 4 years ago

Don't have to hand sort by eye balling zip code very often.

Pros

Search, dupe, saved setting, find individual or group features. Can print on labels, envelopes or printers.

Cons

Frequent updates. Bad addresses that appear to be ok. Does not accept word wraps or if it does I am not technical savvy enough to figure it out with book. Can't delete templates simply.

Vendor response

Lisa: Thank you for your honest feedback. It sounds like we should do some one-on-one training to address a couple of your points. I will have our support team reach out to you, they will be more than happy to help out where possible. Kind Regards. Tony

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Overall, very happy with the package and pricing, would like to see 48 month added soon

Reviewed 4 years ago

As mentioned before, we are very happy with the functionality of the software. We use it daily for our every day operations and would be lost without it.

Pros

Great package, accurate and easy to use. High value for the money. Have always been very happy with the technical support and the speed with which they fix our issues. Occasionally a little difficult to get someone though.

Cons

Would like to see a full license at 48 months as soon as possible. I currently have to send my over 18's to another vendor and incur a minimum. Also would like to see a list enhancement suite offered where we can easily get apartment append and DSF which again, I have to send out to an outside vendor and incur a minimum charge on each one I do.

Vendor response

Thank you very much for your feedback Tom, and you will be pleased to know that 48-month NCOA is on its way imminently. In fact, you will be the very first person we contact - we know you have been waiting for us to add this : ) Look out for an announcement shortly, Regards, Tony

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Without the rapid and efficient customer service, it might be inline with other software products.

Reviewed 4 years ago
Pros

Overall, they have not changed the way that most of it functions which is quite helpful in getting updates. To have to virtually relearn a software package after major software updates is time consuming. For the most part, it does everything we need to do to process client lists for mailing purposes.

Cons

If I run a list through the NCOA link, it isn't always marked on the forms and then gets rejected by PostalOne when uploaded. I find the print queue to be tedious when changing information on the form when information should be retained for specific customers and a window offered to change if necessary.

Vendor response

Linda: Thank you so much for your feedback - our support team is indeed the best in the business! I will pass on your kind comments to them, they will appreciate your feedback. I will also pass on your NCOA issue to our dev team, who should be able to get to the bottom of that for you, Thanks also for your continued patronage! Regards, Tony

SmartAddresser FAQs and common questions

Q. What type of pricing plans does SmartAddresser offer?

SmartAddresser has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of SmartAddresser?

SmartAddresser has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does SmartAddresser support?

SmartAddresser supports the following languages:
English


Q. Does SmartAddresser offer an API?

No, SmartAddresser does not have an API available.


Q. What level of support does SmartAddresser offer?

SmartAddresser offers the following support options:
Chat

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