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Texada: Your Partner for Smarter Equipment Management

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Texada Pricing, Features, Reviews and Alternatives

Texada product overview

What is Texada?

Since 1984, Texada has been at the forefront of innovation in the dealer and rental equipment business management sector. Our solutions are tailor-made for the equipment business, providing an intuitive and integrated experience across rental, sales, and service. As a modern SaaS platform, Texada is cloud-native, featuring extensive API integrations with leading OEMs such as Caterpillar, Bobcat, and John Deere. With 400+ customers worldwide and a commitment to user-centric design, we simplify complex business processes and offer holistic customer insights.

Key benefits of using Texada

1. Texada's Rental Management:
Texada leads in rental equipment management with a comprehensive solution that integrates sales, rentals, and services. Key features include streamlined rental and inventory management, work order tracking, logistics optimization, and e-commerce capabilities. Opt for Texada Rental Management to reduce inefficiencies, ensure timely deliveries, and gain actionable analytics for increased profitability and productivity.

2. Texada's SalesLink:
Experience a revolution in dealer equipment management with Texada's SalesLink. This solution offers industry-specific capabilities and real-time insights, empowering your sales team with streamlined processes, mobile access, and enhanced customer insights for simplified sales and exceptional customer experiences.

3. Texada's ServiceLink:
Elevate your equipment dealership's service management with Texada's ServiceLink. This solution optimizes repair efficiency, service management, and customer interactions with workflow optimization, intelligent analytics, and improved service delivery. Choose ServiceLink for streamlined maintenance, enhanced service quality, and data-driven decisions that drive superior service management and customer satisfaction.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

In Person
Documentation
Webinars
Live Online
Videos

Texada pricing information

Value for money

4.2

/5

33

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Texada features

Functionality

4.1

/5

33

Total features

77

19 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third-Party Integrations
Inventory Management
API
Data Import/Export
Alerts/Notifications
Billing & Invoicing

Functionality contenders

Texada users reviews

Overall Rating

4.4

/5

33

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.6/10
Rating distribution

5

4

3

2

1

16

14

2

1

0

Pros
Texada employees are capable, sincere and they care. They do have a good product and the price is very competitive.
Love the ability to issue a credit almost instantly for some of the invoices. The ability to work not in the office is a great feature, especially as we have all learned during Covid.
After upgrading to the current product we have found navigation better for our new staff. Having the ability to utilize mouse clicks it is more user friendly & comfortable for them.
Cons
We will get record locks is the most common problem. I don't if it is the software or my internet.
Can be difficult to navigate with so many tabs and folders. Hard to find what i am looking for sometimes, but still in the learning phase.
One thing that causes issues with us is it "times out" between use. That is frustrating for our staff.

Overall rating contenders

DS
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Debby S.

Machinery, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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10 months of Texada

Reviewed 3 years ago

Stanmore does things the Stanmore way, our transition from the old software wasn’t the easiest. That wasn’t a Texada issue however [SENSITIVE CONTENT HIDDEN] and the support team at Texada have assisted in making things work and run smoothly, even with some screaming and kicking the whole way. Learning new software always has challenges but once you can see the light at the end of the tunnel and see...

Pros

From entering a contract, to selling a part, to entering cash receipts and doing the daily close the system is far easier and flows nicely. When a customer calls and wants to pay an invoice its wonderful that it can be done within seconds or if a customer states they are missing invoices, again the ability to bring up the customer, check the box and send the invoice the customer the invoice(s) within minutes is great for customer service. When management drop that they are going to a customer and need all outstanding invoices and a statement within 10 mins, Texada can do that. Love the ability to issue a credit almost instantly for some of the invoices. The ability to work not in the office is a great feature, especially as we have all learned during Covid.

Cons

~Really wish that the workorder and sales order invoices were as easy as to do. ~The terms for the customer were visible within the system more, especially in the account inquiry and even when a “transaction” is opened for a customer, that the clerk can see. Again, this would be because Stanmore has the accounts set up differently then other Texada users. ~Deposits that are on a sales order need to show in the account inquiry.

Vendor response

Hi Debby, Thank you for taking the time to write such a wonderful and detailed review. We are thrilled that you are enjoying Texada! The fact that we were able to assist in helping your team be successful during the pandemic and working remotely, is such a win. We are so happy that we could help! We truly do care about the feedback we receive from our customers, and we are excited to let you know that sales order deposits will be added to the account inquiry in our upcoming release. Please reach out if you have any other feedback, we are more than happy to help in any way we can! Again, we really appreciate you taking the time to write this review. We look forward to continuing to work together! -Sarah

DR
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DJ R.

Machinery, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Happy with the support but expect more from the software. I like the direction it is heading in.

Reviewed 7 years ago
Pros

Once we learned how to use it, it has most of the functionality we require. I feel that it is trending in the right direction. The email functionality has come a long way and made things much easier. We started using PO's, Re-Order Reports, Sale Orders, and Work Orders this year. It has simplified our processes. We tested the reservation feature but it is too slow for our fast paced business.

Cons

It is difficult to learn and understand for new staff members. I also don't like the reservation system. A "day at a glance" feature would be helpful (similar to what Point of Rental has. Something that can outline the reservations in an easy to read layout on screen with the ability to view and make changes instead of having to search. It would also be good to view deliveries and pick ups. I don't like having to print reports all the time. The booking report took me a while to figure out and I feel that it is too time-consuming to go through every morning.

Vendor response

DJ, We appreciate you using Texada's SRM product. Your feedback and opinions matter to us, so don't ever hesitate to let us know if we can improve our customer experience/interface. That's a great suggestion and I will add it to the Ideas portion of the Texada Community. Just FYI, you can log in there anytime and make suggestions, and vote on other people's suggestions at any time. In the meantime, feel free to contact us with any other questions/concerns. We're here to help. Thanks DJ, The Texada Team

RD
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Rocco D.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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We can improve it

Reviewed 3 years ago

I like the system. With a few improvement/adjustments it could be more well rounded.

Pros

I like the ability to have the play area to test new or odd situations. I think it reduces the amount of times I need to contact the help desk. We do not use much of the rest of the system as our rental is normally a monthly event.

Cons

The reporting function leaves a lot to be desired. It would be nice to have a reporting section for ALL reports. Even have the ability to chose what fields to include. I would be interested in speaking with the development team as to how we can try to improve the reporting, both financial and analytical. Also the batch processing/posting is all over the place. Posting should be in one section so you know what has to be posted and what doesn't. Also the batch processing and posting is not always evident. There could be a pop up that says do you want to post this item.

Vendor response

Rocco, Thank you for taking the time to share your review with us! It's great to hear that you are enjoying the Play Area to test out situations before going live with them. As for posting, I have some good news - our users have the ability to create custom menus, so if you prefer all the posting tools to be in one section we would be more than happy to show you how to set that up. Your feedback has been extremely helpful and we truly do appreciate you taking the time to help us improve our system! Someone from our Product and Development team will be reaching out to you as we would love to hear more of your ideas. Thanks again! -Sarah

LS
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Leeanne S.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SRM - An Expansive Product to Meet Your Needs at Your Level

Reviewed 3 years ago

Working with Texada has been a piece of cake. They are so helpful as you come up to speed and always there to help you at any step along the way. There are no pushy sales calls as can be found with other product suppliers and they geniunely want you to succeed. Why wouldn't I go with Texada?

Pros

There is so much built into this product. Whatever you need, it has and they aren't pushy about it. From inventory and customer management, reporting and analytics, fleet management, and resource management. As well, the customer support is top tier should there be any issues. [SENSITIVE CONTENT HIDDEN] has always been able to solve any issue within minutes making it a snap to get things resolved.

Cons

Its not the most user friendly system unfortunately as there are a lot of moving pieces but with a little training it becomes very easy to use.

Vendor response

Leeanne, Thank you for leaving us such a wonderful review. We are thrilled you feel our platform has all the tools you need to be successful. Our customer support is a huge priority for us, so it was great to hear your experience firsthand. We try to do everything we can to make our customer experience personable and seamless. As for our user interface, we have some amazing things we are developing to make your work easy and instant. Let us know any time if you would like to get additional training and our services and support team will be happy to provide that for you! Thank you for your kind words and we love that you are part of the Texada family! -Sarah

LM
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LYNDSEY M.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Support is great but the system could use some improvements

Reviewed 7 years ago

The system is great in many ways, as I mentioned very user friendly. If some of the bugs were worked out and a few changes made it would be perfect!

Pros

The system is very user friendly, a big improvement from the previous version. Support is very friendly and helpful.

Cons

There a few changes that should be made. Deposits get lost, you should be able to take deposits on w/o, the daily close freezes up once a month (the close has to be done after hours so there is no support to help when this happens), still an issue in the ic screen looking at serial numbers if you had to use the search function to find the item, you get kicked out/screen freezes after 5- 10 minutes of non use if using the web version, in some screens you can search by typing directly into box (ex at 01 customer search) but in other screens you have to window first (ex when entering an AP and searching for a GL by name)

Vendor response

Lyndsey, Thanks for using Texada's SRM product. We always love to hear from our customers. Glad you're finding SRM to be user-friendly and also our support staff to be helpful. We're happy to report those issues have been resolved in our latest update. You shouldn't have any problems searching serial #'s now. Same with getting logged out. Please contact us if you're still having those issues. We'd love to help. Many thanks, The Texada Team

Texada FAQs

Q. What type of pricing plans does Texada offer?

Texada has the following pricing plans:
Pricing model: Subscription, Open Source


Q. Who are the typical users of Texada?

Texada has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Texada support?

Texada supports the following languages:
English, French


Q. Does Texada support mobile devices?

Texada supports the following devices:
Android, iPad, iPhone


Q. Does Texada offer an API?

Yes, Texada has an API available for use.


Q. What level of support does Texada offer?

Texada offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat

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