storEDGE Features

storEDGE

Mobile self storage management software

4.43/5 (178 reviews)

storEDGE Feature Summary

  • Access History
  • Advanced Rental Center Features
  • Business Intelligence Tools
  • Cloud Access Control
  • Custom Dashboard & Reports
  • Custom Dashboards
  • Custom Website
  • Customer Management
  • Deposit Tracking
  • Electronic Signature
  • Gate/Access Control
  • Google Analytics Integration
  • Google Maps Verification
  • Graphical Site Display
  • Interactive Property Map
  • Late Fee Calculation
  • Move-In / Move-Out Wizard
  • Notifications
  • Online Move-ins
  • Payment Processing Integration
  • Performance Audits
  • Performance Dashboard
  • Point & Click Interface
  • Restrictions & Permissions
  • Revenue Management
  • SEO Enhancements
  • Social Media Management
  • Storage Calculator
  • Text Notifications
  • Zip Code Lookup

Industry Specific Feature Comparison

Most popular features of all Industry Specific apps

API (143 other apps)
Accounting Integration (86 other apps)
Activity Dashboard (136 other apps)
Activity Tracking (89 other apps)
Automatic Notifications (109 other apps)
Billing & Invoicing (114 other apps)
Calendar Management (96 other apps)
Client Portal (77 other apps)
Customer Database (76 other apps)
Customizable Reporting (97 other apps)
Data Import/Export (92 other apps)
Document Management (77 other apps)
Electronic Payments (92 other apps)
Inventory Management (113 other apps)
Inventory Tracking (86 other apps)
Invoice Management (117 other apps)
Reminders (89 other apps)
Reporting & Statistics (162 other apps)
Search Functionality (88 other apps)
Third Party Integration (104 other apps)

Competitor Feature Comparison

storEDGE Feature Reviews

25 reviewers had the following to say about storEDGE's features:

Emily Mears

Everything you need

2019-03-26

Most of the time I have to select multiple things before I can find the feature that I am truly looking for.

Pros

Dashboard makes it easy to view payment dues Multiple contacts under one tenant name Dashboard gives you recent activity

Cons

Difficult to navigate at times Reports can be challenging

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, 51-200 employees)

Attractive and intuitive user interface paired with frustrating functionality quirks

2018-04-21

Pros

Customer service is generally friendly and responsive. The management team continually works to improve the product.

Cons

Their word processing function is difficult to use and requires the use of third party software to format which itself is challenging and produces poor results.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
LYNDA BORAH

Some Great Features

2016-11-29

You can see all of your statistics at a glance.

Pros

Task list, Dash statistics & reports.

Cons

No Blue Moon Lease Software integration. No capability to print large maps of the property.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Persky

The transition to StorEdge has been great

2017-11-06

Tremendous cost and time savings related to everything from managing the customer experience to the operating metrics.

Pros

Great integrated capabilities: Price management, pay on line, mail house and excellent document management.

Cons

The on-line help could be better. There is a ton of on-line documentation but it doesn't always address all the issues. However the telephone phone support is excellent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
deborah kinney

good

2017-11-16

It has made management of the storage easier

Pros

auto billing is very handy the auto posting is a nice feature and the late charged automatically done is wonderful

Cons

trying to correct a mistake with a credit card can be a night mare you have to call to correct an error

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Exceeds expectations

2017-11-28

Pros

Easy on the eyes compared to other management software.

Cons

Sometimes certain reports print a little funny, and I would like an option for a portfolio wide summary of all properties and reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jim Bola

Technical support outstanding!!! I have asked for modification and reports, poor response to complet

2016-11-16

Again, Technical both for the Management Software and Website have been outstanding.

Pros

Ease of use and support both for Management Software and Websits.

Cons

IE, I have reservation fee that the accounting on the receipt has not been corrected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering storEDGE

Read above

Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Justus

Love the software and the ability to get in touch with support!

2016-11-30

There were a lot of hang-ups we were having, so when we bought a third site, we new we needed a change.

Pros

Ease of use, functionality, switching between facilities, corporate wide reports and numbers, online renter's portal, and integration

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering storEDGE

More customized answers on "how did you hear about us?" "reason for closing reservation" "reason of move out" for more customer data.

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Easy to use and effective.

2017-11-18

Pros

It's easy to print or send reports.

Cons

No calendar integrations for mobile users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Thea Hamm

Very user friendly and GREAT customer service

2016-11-09

There are multiple ways to do things, which is helpful and its overall appearance is great. The Customer Service is amazing, I have had more then my fair share of questions and they are always quick to answer and work on issues I may be experiencing.

Pros

Easy to use, looks great, intuitive, comprehensive, AMAZING customer service, and a total package.

Cons

Few bugs or limitations, namely in yield management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering storEDGE

They have a free demo on their site, if the software doesn't sell you their customer service should.

Source: Capterra
Helpful?   Yes   No
Read more
Amanda Darling

Work with this software on a daily basis. Very user friendly.

2018-01-18

The notifications to tenants is much easier to control and verify, payments are easier to make as well.

Pros

The ease of taking payments is also helpful.

Cons

Would like to see if the "Delinquent" status could be automatically removed when a payment is made.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, 51-200 employees)

Great Product - Always room to improve

2018-04-13

Daily tracking measurements, ease of access

Pros

I think that the creators of StorEdge truly know how to create a management platform and they customize their platform and reports to the needs of different customers which I think is really impressive because every owner and operator is focusing on different things at the end of the day and have different priorities.

Cons

While I think that StorEdge has their technology and evolution to keep up with industry standards down pat, I do think they have a long way to go in terms of aligning better with the goals of the industry. They need more storage-centric people who have been in the industry for years and know how the field works in order to become the best.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, 51-200 employees)

Love the web based platform

2018-10-12

Pros

I can also check the management reports when i'm away from the office.

Cons

The reminders screen is hard to remember as the tab off to the side isn't something I think about.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jamie Smith

Overall, my experience with StorEDGE has been pleasant.

2017-11-30

Daily office functions and management of sites is much easier with the utilization of this software.

Pros

In comparison to the management software that I have had experience with, the StorEDGE program offers a wide variety of functions making the daily operations less complicated.

Cons

A little more versatility within the program in certain aspects such as billing and financial reporting would be great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Brent Montague

An outstanding web-based Self-Storage software solution!

2016-11-16

We chose to have them build our website as well, so our storEDGE management software integrates perfectly with the website they built to allow for even more features!

Pros

And with our website integration, their tenant portal is very useful!

Cons

On occasion the storEDGE site may be unavailable for 5-10 minutes, but it's usually fixed very quickly. Thankfully it doesn't happen too often.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering storEDGE

When I was researching which software to go with, I was able to demo the storEDGE software and it really helped being able to play with the features a bit and see how everything worked.

Source: Capterra
Helpful?   Yes   No
Read more
Chelsea S.

Transitions can be exciting and stressful, but the StorEdge experience has left me without concern!

2017-07-27

Many of the rent courtesy notices, late reminders, auto pay withdrawals and even most late fees are automated which frees up a lot of time enabling management staff to focus on other business necessities.

Pros

I LOVE that StorEdge allows you to see if a tenant has opened/read an email notification that has been sent; much like a read receipt.

Cons

There already is a place to note it, but a more conspicuous notification would be quite helpful since there are multiple staff members operating the software in one office.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Valarie McDuffie

storEDGE quality

2016-11-16

moving customers in and out, finding available units, and the reports are easy to access.

Pros

Payment quick and easy to make.

Cons

the way payment history looks on report for customer

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering storEDGE

no

Source: Capterra
Helpful?   Yes   No
Read more
Howard Hoover

The RV Loft Loves storeEDGE

2016-11-29

The integration of the phone calls to storeEDGE makes it seamless for us to add leads and track them through our sales funnel.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Michael Herron

Great Software

2017-07-18

Lots

Pros

Taking payments is fast.

Cons

To many updates it's hard tog keep track of what they are changing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandi Greenwood

Works well and they seem to be improving it often.

2017-11-19

Pros

Nice Dashboard to see what's going on when you log in to use it.

Cons

Some basic features that would make storage management run smoother are missing or they have yet to implement them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Jodi Marler

User friendly, a bit slow.

2017-11-28

Does not have as many programming issues as the past software that we used

Pros

Like the tab options; it makes it easy to find and run reports such as inventory, etc. Also like when you are taking payments that it makes sure that you entered the correct amount; it will not let you proceed if the amounts do not match.

Cons

No parent account. Have to look up customer's name on every facility if you do not know where their unit is at since we manage 10 facilities off of one software system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle Moore

Easy-Use

2018-01-25

I love how the Auction is set up, and the Task software and how it helps with management at the storage facility.

Pros

It has a lot of potential in the making, I love the way the software looks, it isn't too complicated, but the training video make up for the help guide on storEdge, which most Storage associated sites don't provide effectively.

Cons

I just realized that from transiting from Sitelink to StorEdge, i wish they could provide a Pro-Rate Calculator for convenience use for potential customers. Also, I wish for the TASK that storage facility could conduct a specific TASK for ex: When they wish Walkthroughs to be completed per week and frequency.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jan Macy

Overall very good.

2017-12-04

Pros

Our collections have improved which I think is attributed to the reminder texts storEdge is sending out on our behalf.

Cons

Some of the reporting isn't as thorough as our previous provider, but we're getting through it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Doug Esser

I think StorEdge is a pretty good company and better then then outdated software from the 90's.

2018-01-23

Pros

The overall layout of the software is pretty good, and the first page summarizes a lot of the activity for quick viewing.

Cons

The TASK List bar needs some work. Reminders for "increase letters" and "lien fee letters" DO NOT populate on the correct day of the month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Nick Quick

Overall it's nice.

2017-12-01

What?

Pros

Email tracking, UI, caller Id integration , website integration, easy to learn and train on, fee schedule creation

Cons

Unresponsiveness. It can take 2 minutes to load a page. Support hours are atrocious, glitchy, feedback provided is brushed off.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more