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Sumac vs Bloomerang Comparison

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Overview

Sumac CRM was made for your nonprofit's unique mission and goals! It's a complete solution for contact management, online...

Category Leaders

Bloomerang is a fundraising software and database to help nonprofits of all sizes to reach, engage and retain donors

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

35

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

19

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

52

43

6

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

5

4

3

2

1

710

242

15

2

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Not only do they have great orientation videos, they have excellent customer service on the phone (very patient, friendly, and efficient).
Once familiar with the program, it is quite user friendly. The ability to customize forms for different programs has been wonderful.
Peter Turk and his associates are responsive, eager to help and always searching for input to upgrade their product. We are very glad to be using the program.

Pros

Customer service is amazing. All the representatives are patient, kind, and so knowledgable about Bloomerang.
The thing I like most about Bloomerang is the integration features. Being able to track and send information quickly and seamlessly is super important to our team.
Excellent software- worth the money, great for fundraising beginners who are still familiarizing themselves with donation entering and data management.

Cons

Files have to be meticulously formatted within a certain file type, and the set of steps from data gathering to completion is sometimes frustrating and unforgiving of minor errors.
As an aside, I recently had a problem with my database when an update was installed on the Sumac software.
I also don't like that online membership purchases require a log in before purchasing, which is a barrier to getting more people.

Cons

After pleading with them for weeks for having missed the window by a couple of days they have not returned dozens of calls and just say "it's policy" even during a global pandemic and recession.
They have predatory contracts and very shady renewal schemes that lock you in and give you no way to cancel.
Working with Bloomerang has been the most frustrating experience. Every week there is a new excuse for why they are behind.
  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features82
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Auction Management
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Case Management
  • Case Notes
  • Certification & Licensing
  • Charting
  • Child Welfare Management
  • Client Management
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Database Support
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drip Campaigns
  • Dues Management
  • Electronic Payments
  • Email Distribution
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Enrollments/Onboarding
  • Event Management
  • Event Ticketing
  • Family Memberships
  • File Sharing
  • Filtering
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Historical Reporting
  • Historical Trend Analysis
  • Interaction Tracking
  • Mail Merge
  • Mailing List Management
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Campaign
  • Multiple User Accounts
  • Newsletter Management
  • Online Forms
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Program Management
  • Progress Reports
  • Prospecting Tools
  • Pulse Surveys
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Recurring Tasks
  • Referral Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Social Media Integration
  • Social Promotion
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Scheduling
  • Third Party Integrations
  • Time Tracking
  • To-Do List
  • Training Management
  • User Management
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features98
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Auction Management
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Case Management
  • Case Notes
  • Certification & Licensing
  • Charting
  • Child Welfare Management
  • Client Management
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Database Support
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drip Campaigns
  • Dues Management
  • Electronic Payments
  • Email Distribution
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Enrollments/Onboarding
  • Event Management
  • Event Ticketing
  • Family Memberships
  • File Sharing
  • Filtering
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Historical Reporting
  • Historical Trend Analysis
  • Interaction Tracking
  • Mail Merge
  • Mailing List Management
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Campaign
  • Multiple User Accounts
  • Newsletter Management
  • Online Forms
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Program Management
  • Progress Reports
  • Prospecting Tools
  • Pulse Surveys
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Recurring Tasks
  • Referral Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Social Media Integration
  • Social Promotion
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Scheduling
  • Third Party Integrations
  • Time Tracking
  • To-Do List
  • Training Management
  • User Management
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations7
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier
  • Total integrations36
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier

Sumac vs. Bloomerang

See how Sumac and Bloomerang stack up against each other by comparing features, pricing, ratings, integrations, security & more.