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Sumac vs Neon CRM Comparison
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Overview
Sumac CRM was made for your nonprofit's unique mission and goals! It's a complete solution for contact management, online...
Thousands of nonprofits use Neon's nonprofit CRM software to manage their fundraising, membership, events, and nonprofit websites.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
39
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
99
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Cons
Cons
Key features
- Total features75
- ACH Payment Processing
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Administrative Reporting
- Alerts/Notifications
- Alumni Management
- Application Management
- Assessment Management
- Assignment Management
- Attendance Management
- Attendance Tracking
- Auction Management
- Built-in Accounting
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Case Management
- Case Notes
- Certification & Licensing
- Chapter Management
- Child Welfare Management
- Client Management
- Client Portal
- Committee Management
- Communication Management
- Contact Database
- Contact Management
- Contribution Tracking
- Credit Card Processing
- Customer Database
- Customizable Fields
- Customizable Forms
- Dashboard
- Data Import/Export
- Document Management
- Document Storage
- Donation Management
- Donation Tracking
- Donor Discovery
- Donor Management
- Dues Management
- Election Management
- Electronic Payments
- Email Marketing
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Ticketing
- File Sharing
- Financial Management
- For Nonprofits
- Forms Management
- Fundraising Management
- Gift Matching Management
- Goal Setting / Tracking
- Grant Management
- Interaction Tracking
- Jobs Board
- Member Accounts
- Member Communication
- Member Communities
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile Giving
- Multi-Location
- Newsletter Management
- Online Calendar
- Online Forms
- Online Giving
- Online Registration
- Payment Processing
- Personalization
- Pledge Management
- Program Management
- QuickBooks Integration
- Real Time Analytics
- Real Time Notifications
- Receipt Management
- Recurring Giving
- Referral Management
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Search/Filter
- Small Group Management
- Social Media Integration
- Summary Reports
- Task Scheduling
- Time Tracking
- Training Management
- Volunteer Management
- Web Forms
- Website Management
- eCommerce Management
- Total features86
- ACH Payment Processing
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Administrative Reporting
- Alerts/Notifications
- Alumni Management
- Application Management
- Assessment Management
- Assignment Management
- Attendance Management
- Attendance Tracking
- Auction Management
- Built-in Accounting
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Case Management
- Case Notes
- Certification & Licensing
- Chapter Management
- Child Welfare Management
- Client Management
- Client Portal
- Committee Management
- Communication Management
- Contact Database
- Contact Management
- Contribution Tracking
- Credit Card Processing
- Customer Database
- Customizable Fields
- Customizable Forms
- Dashboard
- Data Import/Export
- Document Management
- Document Storage
- Donation Management
- Donation Tracking
- Donor Discovery
- Donor Management
- Dues Management
- Election Management
- Electronic Payments
- Email Marketing
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Ticketing
- File Sharing
- Financial Management
- For Nonprofits
- Forms Management
- Fundraising Management
- Gift Matching Management
- Goal Setting / Tracking
- Grant Management
- Interaction Tracking
- Jobs Board
- Member Accounts
- Member Communication
- Member Communities
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile Giving
- Multi-Location
- Newsletter Management
- Online Calendar
- Online Forms
- Online Giving
- Online Registration
- Payment Processing
- Personalization
- Pledge Management
- Program Management
- QuickBooks Integration
- Real Time Analytics
- Real Time Notifications
- Receipt Management
- Recurring Giving
- Referral Management
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Search/Filter
- Small Group Management
- Social Media Integration
- Summary Reports
- Task Scheduling
- Time Tracking
- Training Management
- Volunteer Management
- Web Forms
- Website Management
- eCommerce Management
Integrations
- Total integrations6
- Authorize.Net
- Dropbox Business
- Gmail
- Google Analytics 360
- Google Calendar
- Google Maps
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Quickbooks Online
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Total integrations24
- Authorize.Net
- Dropbox Business
- Gmail
- Google Analytics 360
- Google Calendar
- Google Maps
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Quickbooks Online
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
Alternatives
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User reviews that mention these apps
David W.
Individual & Family Services, 1-10 employees
Used weekly for 2+ years
Review source
Share this review:
Tracking donors, their gifts, and receipting.
SUMAC is a great value. I've used several other CRM products over the years and I believe its the best product for the price on the market. The customer service is top-notch. Their reps are effective, cordial, and timely in solving any issues.
Reporting seems difficult. When I've needed certain reports, I've had to call in the tech team to walk me through the process. More reporting templates that all non profits need would be helpful.
Adam S.
Review source
Share this review:
I learned about Sumac through my graduate course work. To my knowledge, it is the only CRM that offers a free version with everything a startup nonprofit needs. I have been able to easily manage my contacts and donations with the database. The mail merge feature and group emailing capabilities are a huge time saver. I look forward to Ballet Vero Beach growing with Sumac and expanding our capabilities...
No pros were added to this review
No cons were added to this review
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