TapGoods PRO Features

TapGoods PRO

Cloud-based rental business management solution

4.94/5 (18 reviews)

TapGoods PRO Feature Summary

  • Equipment Rental
  • Maintenance Management
  • Net Promoter System (NPS)
  • Online Booking
  • Rate Management
  • Scheduling
  • Short / Long Term Rental

Competitor Feature Comparison

ACH Payment Processing
Activity Tracking
Automated Billing
Automated Scheduling
Automatic Notifications
Calendar Management
Customer Database
Customer Experience Management
Customer History
Customer Profiling
Customizable Reporting
Delivery Tracking
Discount Management
Electronic Payments
Electronic Signature Capture
Email Alerts
Email Distribution
Email Invitations & Reminders
Email Notifications
Email Templates
Event Scheduling
Event Tracking
History Tracking
Inventory Management
Inventory Tracking
Location Tracking
Multi-Channel Management
Multi-Location
Order Tracking
Package Tracking
Partial Payments
Payments Disbursement
Progress Tracking
Proposal Generation
Quota Management
Quote Management
Reminders
Reporting & Statistics
Reservations Management
Retail Inventory Management
Route Management
Scheduled Reporting
Status Tracking
Summary Reports
Task Scheduling
Transaction History
Warehouse Management
Website Management
eCommerce Integration
eCommerce Management
Learn moreCompare App
ACH Payment Processing
Activity Tracking
Automated Billing
Automated Scheduling
Automatic Notifications
Calendar Management
Customer Database
Customer Experience Management
Customer History
Customer Profiling
Customizable Reporting
Delivery Tracking
Discount Management
Electronic Payments
Electronic Signature Capture
Email Alerts
Email Distribution
Email Invitations & Reminders
Email Notifications
Email Templates
Event Scheduling
Event Tracking
History Tracking
Inventory Management
Inventory Tracking
Location Tracking
Multi-Channel Management
Multi-Location
Order Tracking
Package Tracking
Partial Payments
Payments Disbursement
Progress Tracking
Proposal Generation
Quota Management
Quote Management
Reminders
Reporting & Statistics
Reservations Management
Retail Inventory Management
Route Management
Scheduled Reporting
Status Tracking
Summary Reports
Task Scheduling
Transaction History
Warehouse Management
Website Management
eCommerce Integration
eCommerce Management
Visit WebsiteCompare App
ACH Payment Processing
Activity Tracking
Automated Billing
Automated Scheduling
Automatic Notifications
Calendar Management
Customer Database
Customer Experience Management
Customer History
Customer Profiling
Customizable Reporting
Delivery Tracking
Discount Management
Electronic Payments
Electronic Signature Capture
Email Alerts
Email Distribution
Email Invitations & Reminders
Email Notifications
Email Templates
Event Scheduling
Event Tracking
History Tracking
Inventory Management
Inventory Tracking
Location Tracking
Multi-Channel Management
Multi-Location
Order Tracking
Package Tracking
Partial Payments
Payments Disbursement
Progress Tracking
Proposal Generation
Quota Management
Quote Management
Reminders
Reporting & Statistics
Reservations Management
Retail Inventory Management
Route Management
Scheduled Reporting
Status Tracking
Summary Reports
Task Scheduling
Transaction History
Warehouse Management
Website Management
eCommerce Integration
eCommerce Management
Visit WebsiteCompare App

TapGoods PRO Feature Reviews

16 reviewers had the following to say about TapGoods PRO's features:

Thomas Prando

WOW! Much better than expected!

2019-01-07

Before TAPGOODS, we did everything manually and had no way of tracking items in our inventory or knowing what sells or doesn't.

Pros

Its very user friendly and easy to log on and create quotes and invoices!

Cons

I wish it came with a magic genie that entered all of our inventory items in seconds, rather than me having to enter them all individually.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TapGoods


Glad to hear that TapGoods is helping Occasion Services systematize the business!

Read more
Lyndon Martin

Great Software For Equipment Rental Industry

2020-07-01

Pros

Also the scheduling and dashboards are very informative and easy to use.

Cons

I use Quickbooks desktop and I need to pull a lot of info manually to enter into quickbooks, because the reports can't export it all. However, I know they are working at this and I think it will come with time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TapGoods


Appreciate your comments! Thx! We'll keep adding functionality that makes life easier for you!

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Ashley Carmack

A+ Customer Service

2020-04-13

Pros

I love that we are able to track our inventory with ease, report damages, and keep our team in the know about the status of each piece of equipment we have.

Cons

So far we have thoroughly enjoyed our new software!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from TapGoods


Thanks for your kind words, Ashley! We're enjoying working with you and your colleagues!

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Courtney Klingaman

We love Tapgoods!

2018-12-17

It has kept us extra organized through its inventory and maintenance aspects!

Pros

Tapgoods has made it so easy to communicate with clients, quickly put invoices together, and keep things extra organized on the warehouse side of the business!

Cons

The site shuts down a few times a month (probably because of maintenance and updates) during work hours, preventing us from getting any work done.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TapGoods


Thanks for the input, Courtney! As I'm sure you've seen, since you provided this input in 2018, a lot has changed. We now run on redundant 2-coast operations on Amazon Web Services (AWS), which allows us to provide zero-downtime deployments. And, we've continued to build features that help Perch operate smoothly and grow!

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Teddy Salb

User friendly and easy to learn!

2020-03-26

Pros

Excellent system for tracking inventory.

Cons

So far I have no complaints with this software and look forward to learning more of its capabilities!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TapGoods


So happy to hear that TapGoods is making life easier for you, Teddy! You're making our lives better at TapGoods, too!

Read more
Fairrus Washington

Stop your search!

2020-06-24

Anytime I have an issue or suggestion they reply super fast. They take all of my suggestions into consideration and I have seen almost all of my requests implemented. They really care about creating the best working product for their client.

Pros

Most importantly, I absolutely love their customer service team.

Cons

The only thing I can think of at the moment is a comprehensive overbook report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TapGoods


We love you, too, Fairrus! We have a comprehensive overbook report - your client success manager will show you today. Thanks for always helping us improve! So glad TapGoods is helping you grow What's the Occasion!

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Sonia Dominguez

The best rental app in the marketplace!

2019-04-10

Also, the app's look and functionality make our company appear more professional and approachable.

Pros

TapGoods interface is user-friendly and intuitive, making it easy for our customers to sign documents and approve quotes in no time.

Cons

Since TapGoods keeps improving its app constantly, sometimes a few app errors will pop up, but nothing out of the ordinary. Its support team will resolve any issues quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TapGoods


Easier for customers and more $$$ for you... this is EXACTLY why TapGoods is here. And, I know you've seen huge progress on improving the system over the past year. Thanks for being part of the TapGoods family, Sonia!

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Christie Zangrilli

Software that's thought of everything!

2019-01-11

TapGoods has greatly helped us in not having to do duplicate work on the delivery logistics side. We can handle everything from just one software (TapGoods), vs having to use multiple systems. It's been a time saver!

Pros

. • Amazing customer service and development team who are always looking to make improvements based on your feedback. • Mobile friendly

Cons

• At first there was some functionality missing but they have been extremely fast at fixing any bugs or making new features come to life!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TapGoods


We think YOU are amazing! Thanks for the kind words, Christie. We've loved helping you grow Party at the Moontower.

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Tiffany Johnson

Great product that helps our business

2018-12-19

We are now able to schedule staff and transportation directly within TapGoods PRO's system. Our previous vendor did not offer this option. TapGoods PRO has also drastically reduced the amount of admin time and paperwork for each event.

Pros

I am able to quickly check availability of products, send invoices and prepare event paperwork for our warehouse and delivery teams.

Cons

We've been using TapGoods for about six months and no complaints so far! Their team is quick to respond and always open to suggestions to improve their product.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TapGoods


Yeah! We love you guys. Sounds like things are moving more smoothly now with TapGoods. That's awesome!

Read more
Spencer Farman

TAPGOODS rocks

2020-06-18

Pros

Everything’s super easy to use and I get customers on the phone booked, with a deposit paid in less than 3 minutes.

Cons

If I could add any feature it would be automatic review capturing for google and Facebook.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from TapGoods


3 minutes to $$$ - love that!! Thanks for being part of the TapGoods family, Spencer!

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Alexandra Arana

Best Software we could have =)

2018-12-28

From the beginning, our experience has been very positive and rewarding. Our clients are very pleased with the system which provides a positive image to our company as well.

Pros

From the beginning to the end of each rental, it works with us and the client as an assistant adding information about each customer and their needs while making it easy for the customer and the company through the whole process. The automatic emails are fantastic!

Cons

The fact that it cannot be accessed without internet access is the only drawback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TapGoods


We love that idea of TapGoods as an assistant that makes running the business easier for you. Go, Alexandra and Fenice Events!

Read more
Paul Willis

New user, but so far, impressed!

2020-03-12

So far so good. Implementation has been a great process and the TAPGood's team responsive to our needs.

Pros

This system is so well designed that it has made this process, so far, seamless.

Cons

We use a multilocation feature since we have multiple warehouses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TapGoods


Your team at Tailgate Guys is AWESOME! We've now added more multilocation functionality to support you and other large rental businesses. Appreciate the support and input, Paul!

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Marnie Schnabel

Amazing Support

2020-07-02

I love the fact that you can easily create an inspo board that the customer can visualize thereby solidifying an easier sale.

Pros

TapGoods makes it so easy that it can be done with very little downtime.

Cons

A very minor issue but no spellcheck in the email section.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TapGoods


We love getting to help you and your business. THANK YOU!!

Read more
Brent Bonner

Best in the Business

2020-03-30

Pros

The software is very customizable to your business/industry.

Cons

I am still trying to find the first thing!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TapGoods


You're awesome, Brent! Thanks for giving us the opportunity.

Read more
Maria Thelander

Rental Software The Best I Found

2020-07-01

Excellent Customer Service, very open to help, reply back when you ask about a problem is super fast.

Pros

easy to use, Customer service is A+, stress free all the way from start to finish, For all the support and help you received at all time it is very inexpensive.

Cons

Nothing, At this point I like everything

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Debbie Cox Dennis

Great Tool to Automate our Business

2019-03-15

Overall a very positive experience and one that has helped streamline our business.

Pros

While we aren't currently using it we are excited about the possibility of upgrading to the TapGoods Storefront in the future to connect our website and our software - fully integrating everything.

Cons

There are a few features we'd love to see added to the software but have already told the support team about it and we are confident they are items that will make it into the development schedule as they have been very good to address any requests we have had.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TapGoods


So glad that TapGoods is helping you and Riverhood Rentals!! We've continued to add to the email template functionality and will keep adding features to help you grow your business.

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