TeamSnap Features

TeamSnap

Sports team, club & league management software & apps

4.35/5 (117 reviews)

TeamSnap Feature Summary

  • Scoreboarding
  • Payment tracking
  • Mass email and SMS
  • Private messaging
  • Push notifications
  • Email reminders
  • Calendar syncing
  • Email segmentation
  • Photo and file sharing
  • Mobile alerts
  • Schedule export
  • Attendance tracking
  • Customizable team homepage
  • API
  • In-app messaging
  • Customizable fields in team roster
  • Schedule generator
  • Member database
  • Player statistics
  • Website builder

Competitor Feature Comparison

API
Assignment Management
Attendance Management
Attendance Tracking
Automatic Notifications
Availability Indicator
Availability Management
Billing & Invoicing
Built-In Database
Calendar Management
Calendar Sync with Google
Campaign Segmentation
Chat
Communication Management
Contact Database
Contact Management
Custom Fields
Custom Forms
Custom Landing Pages
Customizable Branding
Data Import/Export
Discount Management
Document Storage
Drag & Drop Interface
Email Integration
Event Calendar
Event Scheduling
Event Tracking
File Transfer
Forms Management
Instant Messaging
Instructor Scheduling
Mobile Alerts
Personalized Profiles
Price Management
Real Time Notifications
Real Time Updates
Receiving
Registration Management
Reminders
Reporting & Statistics
Role Management
Social Media Integration
Status Reporting
Task Management
Team Calendars
To-Do List
User Photos
Volunteer Management
Web Forms
Website Management
iCalendar Support
Learn moreCompare App
API
Assignment Management
Attendance Management
Attendance Tracking
Automatic Notifications
Availability Indicator
Availability Management
Billing & Invoicing
Built-In Database
Calendar Management
Calendar Sync with Google
Campaign Segmentation
Chat
Communication Management
Contact Database
Contact Management
Custom Fields
Custom Forms
Custom Landing Pages
Customizable Branding
Data Import/Export
Discount Management
Document Storage
Drag & Drop Interface
Email Integration
Event Calendar
Event Scheduling
Event Tracking
File Transfer
Forms Management
Instant Messaging
Instructor Scheduling
Mobile Alerts
Personalized Profiles
Price Management
Real Time Notifications
Real Time Updates
Receiving
Registration Management
Reminders
Reporting & Statistics
Role Management
Social Media Integration
Status Reporting
Task Management
Team Calendars
To-Do List
User Photos
Volunteer Management
Web Forms
Website Management
iCalendar Support
Learn moreCompare App
API
Assignment Management
Attendance Management
Attendance Tracking
Automatic Notifications
Availability Indicator
Availability Management
Billing & Invoicing
Built-In Database
Calendar Management
Calendar Sync with Google
Campaign Segmentation
Chat
Communication Management
Contact Database
Contact Management
Custom Fields
Custom Forms
Custom Landing Pages
Customizable Branding
Data Import/Export
Discount Management
Document Storage
Drag & Drop Interface
Email Integration
Event Calendar
Event Scheduling
Event Tracking
File Transfer
Forms Management
Instant Messaging
Instructor Scheduling
Mobile Alerts
Personalized Profiles
Price Management
Real Time Notifications
Real Time Updates
Receiving
Registration Management
Reminders
Reporting & Statistics
Role Management
Social Media Integration
Status Reporting
Task Management
Team Calendars
To-Do List
User Photos
Volunteer Management
Web Forms
Website Management
iCalendar Support
Learn moreCompare App

Mobile apps

iOS App


35,554 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


20,936 reviews

TeamSnap Feature Reviews

25 reviewers had the following to say about TeamSnap's features:

Anonymous
(Insurance company, 1-10 employees)

What a Snap

2018-12-04

A great management tool for your team communications and tracking

Pros

easy to use, team tracking and communications made very simple

Cons

Cannot get rid of old teams on my dashboard, have some that go back 5 years

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from TeamSnap


We can help you get rid of the old teams. Drop us a line at https://helpme.teamsnap.com/ and we can help.

Read more
Anonymous
(Sports company, 1001-5000 employees)

League Administrator

2018-10-17

Managers are give access to their team accounts and the rest is history.

Pros

I can monitor the teams and their activities. It has made the rostering of teams so easy and provide info to Hockey Canada all in one software.

Cons

There are additional fees associated with using the Invoicing feature.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Raymond Tomlinson

BAD CUSTOMER SERVICE / OVER CHARGES

2019-06-19

This is a great too for team management but the offer 0 customer support and say on their website they offer no refunds.

Pros

Great for team management. Great way to keep track of player availability

Cons

Team Snap over charged me. I selected the monthly plan and the charged me for the full year. There is no phone #'s or email contact to discuss this with anyone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Diana Helt

Incredible!

2018-03-09

Pros

You can opt-in or opt out of practice reminders. TeamSnap is the best tool I've found in the sports team management space.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Giovanni Lam

Must have for Sports Management

2019-01-03

We can also make changes and notify participants of those changes immediately via the mobile app.

Pros

Mobile App Team Scheduler to schedule games Simple and easy notification system

Cons

Unable to close off functions we don't use like the registration portal. Archiving seasons can be tricky at first

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cammielle Becker

Excellent team manager tool

2020-10-24

It is my go to app for team management. I used it seasons with one team and seasons with 15.

Pros

Availability settings make tracking attendance easy.

Cons

I wish that non profits could get lower fees. Especially, on merchant fees. It does cut in to our dues with the merchant fees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jim De la Cruz

Lines of communication

2019-02-22

I loved the fact that you can share the schedule and update/changes to the schedule are real-time and you can choose who to send notifications to.

Pros

Executive summary: -Easy of use: 4 stars -User interface: 3.5 starts(learning curve) -Payment: 5 stars easy to upgrade/downgrade on the fly -Inviting others: 5 stars.

Cons

-I wanted to only notifications at specific intervals, example every other week.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Glenn Gotlieb

Good team management tool but needs improvement

2018-04-11

Pros

-The ability to track statistics -Easy to use mobile app -The ability to send/track messages to team

Cons

-One time I sent out a note to the team to have them mark their availability for the game that week and Teamsnap decided at the same time to do unannounced maintenance on the site, so no one could login -I was on an annual billing plan, but stopped managing the team half way into the year.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Alexander Kassouf

Coach a Team? - Use This Software

2020-12-23

After using this software for just a few months, each individual and family on our squad took part and enjoyed their working in the software. This is an invaluable piece of tech that every Coach should have and encourage folks to use.

Pros

Functional and adaptable to all types of activities.

Cons

There really is nothing NOT to like here. This software solves a time tested problem of staying in touch with teammates and their families. An excellent piece of software delivered in a seamless manner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marlene Kirker

Very Disappointed - Overpromised and Underdelivered

2020-12-10

I was trying to get a better way to communicate with our teams and streamline invoicing and payment plans.

Pros

At this point I'm so frustrated with customer service and all the things that don't work right, that if there were anything good I don't remember.

Cons

The financials and invoicing is a joke.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Nonprofit Organization Management company, 51-200 employees)

Great for team management

2019-01-09

Pros

Extremely intuitive UX/UI that made it easy to stay in touch with parents and players.

Cons

This is more of a parent issue, but I think the software could contribute to making better use of push notifications and reminders to get parents to fill out information in the app.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from TeamSnap


Good comments. We agree on the push notifications. We are looking into it.

Read more
Melinda Robinett

Way to keep teammates connected

2020-02-20

The basic functions work to keep a team connected but it can be difficult to communicate if each person has not selected the right settings in the beginning. Sometimes they don't even realize they are missing key information.

Pros

It is easy to see the entire team in one place and have the ability to see when people are able to attend scheduled activities such as games or practices.

Cons

In order to have some of the more useful team tracking tools it requires a more expensive version which also has its limitations.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kellie Young

Great for team organization

2020-12-03

The app has been a welcome tool in managing the team and team activities.

Pros

We can also track practices and games, who will be attending each for planning purposes.

Cons

There might be a way to process but as of now, we only see possibility for one coach to make changes to schedule.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Roger Nallathamby

Most popular, User friendly team management software.

2017-07-11

TeamSnap made it easy to manage a team roster, inform the team of the game schedule, check attendance and communicate with the team.

Pros

You can schedule games, check attendance, track payments, post team photos, and email the entire roster from your email account.

Cons

Cost. Free version is very 'stripped'. Paid version is excellent, but you have to pay per team, and there is no discount for subsequent years, multiple years or additional teams. Cannot roster on and off players for different seasons/tournaments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica Herry

TeamSnap for T-ball

2019-10-15

This software was perfect for keeping the T-ball team up to date on the games and practice schedule.

Pros

I used this software for my son's T-ball team. It was great to keep in touch with the team parents and update on games.

Cons

The only negative part of this software it the notifications were not easy to keep track of new messages.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nathan Rea

I am trying to figure this app out.

2019-07-13

I contacted teamsnap support for an issue and they were not able to help solve my issue.

Pros

I do like the concept of this app and service.

Cons

You can not combine your payments for your athletes in to one bill. Because you can't combine your bill the app charges you a processing fee for each bill just adding to the overall cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from TeamSnap


Nathan, Sorry we didn't meet your needs. It sounds like you have some interesting ideas. Our team will be reaching out to see if you are game to jump on the phone and give us a little more detail on how you would like to see the product work.

Ken McDonald
TeamSnap General Manager

Read more
Cheri Glina

Great for connecting teams and organizing life!

2019-03-26

Pros

Connects with our calendar! Its so helpful!

Cons

But also easy to update and change info if you need.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jenna Graham

Small Team Management

2018-12-05

Allows you to keep track of attendance and availability.

Pros

Scheduling practices and games is easy. Nice to have everyone's availability.

Cons

Lots of notifications. If you turn them off you could miss something.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Jung

Great tool to keep track of team attendance!

2018-06-27

Pros

The ability to track past and future attendance at team events is really excellent but the best feature is the fact the system sends automated reminders to team members on upcoming events which save me time.

Cons

Sometimes the application doesn't load quickly or sometimes freezes which makes it frustrating. And on occasion, switching between the schedule and roster tabs does the same thing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Sports company, myself only employees)

TeamSnap Love

2018-10-09

Using for team sports use and love for our youth volleyball league.

Pros

Easy to set up Group Chats & Team Notifications. Also has a feature for adding other team family members allowing for text or email notifications.

Cons

Would like to see a feature letting you know if members are not receiving messages (bad number or invalid emails).

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from TeamSnap


Thanks for the review! We do let you know in most cases if the email is bad or there is some other email error.

Read more
Tori Huster

Lots of notifications

2019-01-16

Just too many notifications on my phone which left me annoyed at times with the app and the frequency of it buzzing.

Pros

There are various functions that make communication easy within our team. Documents can be shared and saved for later within the app.

Cons

I found that I would receive many notifications about one single event/message/email.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from TeamSnap


Sorry about the multiple notifications. If you drop us a line at https://helpme.teamsnap.com/ we should be able to tune the notifications for you.

Read more
Wesley McWilliams

Teamsnap is a great scheduling/communication tool

2018-04-19

Pros

The notifications are great, and the scheduling features are awesome.

Cons

There are some other free options out there but nothing I have found that integrates all of the great features TeamSnap does.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Puspa Nama sivayam

Convenient Tool for large groups

2020-03-18

Everyone gets the emails and text notifications promptly.

Pros

It’s convenient to send an urgent message or reminder or direction to a large group of persons all via email and text messages.

Cons

The price is quite high for the facility. Many groups are using this app especially sports groups, the yearly membership should be reduced.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospitality company, 1-10 employees)

Totally Amazing

2019-02-12

Pros

The availability feature is a great.

Cons

not enough control over notifications that are sent to the team

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura Colley

TeamSnap is the ONLY software to use for team managment

2018-08-22

They save you tons of time with the repeat feature and they always respond immediately to inquiries.

Pros

Great interface- they really get what people need to manage teams.

Cons

Price has been steadily rising which is not a big deal as the team splits it. They do allow you to keep your original amount if you have had a team for years.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more