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TeamSnap Logo

Sports team, club & league management software & apps

TeamSnap Reviews - Page 4

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155 reviews

NR
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Nathan R.

Public Safety, 51-200 employees

Used weekly for less than 6 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I am trying to figure this app out.

Reviewed 6 years ago

I contacted teamsnap support for an issue and they were not able to help solve my issue.

Pros

I do like the concept of this app and service.

Cons

You can not view your previous payments. The website says you have to use the app to view payment info. I was not able to find the info in the app. After contacting their support they told me you can't view previous payments in the app. So conflicting information. You can not combine your payments for your athletes in to one bill. Because you can't combine your bill the app charges you a processing fee for each bill just adding to the overall cost. If you are in the app and select pay now on the home screen the app takes you to a website in your browser. If you select pay now under invoices due tab you can pay your bill inside the app. You cant save your card info inside the app for future payments. The amount of ads in the app and on the website is beyond nauseating unless you want to pay another $2 a month on top of all the fees they already charge. There is no settings menu to make changes to your profile.

Vendor response

Nathan, Sorry we didn't meet your needs. It sounds like you have some interesting ideas. Our team will be reaching out to see if you are game to jump on the phone and give us a little more detail on how you would like to see the product work. Ken McDonald TeamSnap General Manager

JL
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Johanne L.

Construction, 51-200 employees

Used daily for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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easy to use

Reviewed 4 years ago

Easy to use and makes it very easy to track your kids sports schedules.

Pros

Everything in one place, calendar, messages, player info, make it easy to track kids sports for busy parents

Cons

After the trial offer, if you do want to keep all functions and features it does get a bit expensive.