Tharstern Desktop Reviews - Pros & Cons, Ratings & more

ePS Pace

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Tharstern Desktop is a complete workflow management system designed to help printing companies automate tasks, speed up the quoting and order processes, and increase automation. 

This MIS software is a hybrid solution, meaning you can host on premise or access online or through mobile devices.

Tharstern Desktop

Web-based

Windows

Manager

We have been lucky enough to benefit from a couple of really good, helpful, patient and knowledgeable experts in Tharstern who have helped with the many issues we've come across.

Owner

It will be a long process that will likely never be "finished", but the people at Tharstern are committed to helping us achieve our goals, and have been very responsive in helping us.

Print Services Manager

They are kindred spirits and want you to succeed. All of my dealings with Tharstern have been pleasant and they feel like part of the business rather than just a supplier.

Managing Director

Delighted with our decision to go with Tharstern. Brilliant team, extremely helpful and knowledgeable.

Be very careful to understand the products (difficult because there are many) and what questions to ask to make sure that these products are the best for your business.

Company Director

Simple, quick & consistent quotations converted to job dockets on approval and invoice once complete. Very intuitive, offering up multiple machine configurations to best suit the bespoke product.

Buyer / IT

Overall Tharstern is a good experience and once you know where things are it is easy to use.

Director

We are pleased with how the implementation and support teams have helped to address our objectives and challenges outlined at the start of the project.

Estimating is super quick & consistent & you trust the figures it gives you.

Business Services Director

The software is easy to use and in my experience can be integrated with most other applications which is essential for streamlining services. I particularly like Estimate Pro.

The update process where the customer has to find out if there are any new versions available. The lack of a basic Instruction manual/guide book for quick reference.

The support that is provided by the support team and also by using the Portal is prompt and is an excellent service.

Production Director

Estimate Pro once setup is very easy to use. I liked the integration to web2print when we were using it.

The naming of some items within Access Rights is a little odd.

Often forget different steps as only do it every so often. Pricing large format doesn't give us an accurate price when we are cutting shapes.

prepress operator

Almost 10 mouse clicks to perform one operation. Constant timeouts due to our restricted license of 4 users.

Estimator

Its ability to record real world costs and clearly show cost vs selling price.

We have used Tharstern to build business cases for investment using "what if" scenarios and it has also alerted us to areas where investment will increase turnover.

QuickEasy BOS ERP

Our administrative process was always the lagging function within the company - with Tharstern we have managed to get our booking in process (Quote Request to Artwork Approval) down from an average of 4 and a half days to 12 working hours.

Thumbs Up for Tharstern

Tharstern has allowed us to zero in on the profitability of our business.  Down to the specific level of machine profitability or job profitability - we now have a cohesive place to see all this information to allow us to make educated business decisions.

The company is great to work with.  They are a team of growth-minded individuals that are customer oriented and have a shared internal goal of helping customers achieve their goals.

High Quality Product, Great Company to Partner with

I can't say I felt an improvement in my productivity at all while using Tharstern.  I'm not blaming the good folks we met at Tharstern, but  you really need to make sure Tharstern is the right solution for you.  Tharstern was initially deigned for the  offset printing world.  If you are fully digital and extremely varied then Tharstern may not suit your needs.  I had hoped to become an advanced user with Tharstern.  Lot's of nice little animated videos out there showing the capabilities, but no user manual as such.

Tharstern could work for you, it just didn't for us.

Tharstern is now the heart and entire circulatory system of our business operations. It is a powerful system that provides unlimited reporting to monitor key business performance metrics. But this depends on accurate input from users throughout the company, in other words a full commitment to optimal use of the software at every level of the organization. 

Best of Class Print Specific MIS/ERP

We are still in the implementation phase but my overall experience has been very positive.  The implementation team and support staff is responsive (about as well as expected, considering they are 5 time zones away).

Tharstern

Generally I have found it a reliable platform to run our day to day production and it has been invaluable in analyzing our efficiency overall.

Solid MIS Platform

Got to give a special mention to [SENSITIVE CONTENT HIDDEN] who have been excellent in all dealings with them.

The go-to for Print estimating

We hope that the result will be more efficient production that isn't hampered by traditional thinking and assumptions.
To me, personally, there's a great deal of complexity involved and the need to input lots of data for your whole business (manufacturing) operation. The volume of this obviously depends on an individual business, with smaller, simpler companies needing a much easier level of implementation. I think you need a clever person or two who can get their head around the whole thing end-to end. It's more complicated than you think.

We have been lucky enough to benefit from a couple of really good, helpful, patient and knowledgeable experts in Tharstern who have helped with the many issues we've come across. Without these people and their cheerful enthusiasm for the products, I think it may have been impossible to get where we are now or it would have taken a lot longer.

Calls logged on the online Helpdesk can take a long time to be answered. However, this is probably because the really helpful expert that you lean on quite a bit has a backlog of such calls and will get to it eventually. Tharstern should devote some more people to enable quicker responses of logged issues.

Be very careful to understand the products (difficult because there are many) and what questions to ask to make sure that these products are the best for your business. 

 Lots of possibility with some great features, once the problems are resolved.

In general, Tharstern as an organisation employ people who are from the print industry and this is invaluable as they understand the business and have deep experience with many businesses big and small all over the World.  They are kindred spirits and want you to succeed.  
All of my dealings with Tharstern have been pleasant and they feel like part of the business rather than just a supplier.

Tharstern Helps Us Run Our Business

it is very good and ticks all the boxes that we need from estimating to purchasing ,sales and customer relationship management 
the Implementation staff are very good with all aspects of the program and training  

Estimating perfection 

I have worked with Tharstern now for over 15 years and would not consider looking for an alternative solution for our business.  The support that is provided by the support team and also by using the Portal is prompt and is an excellent service

Why Choose Tharstern ?

Impressive from installation, training, implementation and follow-up. No short-cuts taken. We know we are in safe-hands and can rely on the Tharstern customer service and technical personnel to help when needed.  

Confidence in our Tharstern MIS to deliver KPIs we can trust 

The implementation process was very well planned by Tharstern.  The time spent with the Tharstern consultants was invaluable, as the took time to learn our business and needs over simply deploying a software package.  The consultants were always well prepared to deliver and support training content.  The software platform has driven us to look at our processes and become driven to maximum the tools abilities.  Our user acceptance has been very high and the transition to maximizing new software has occurred very quickly.  We have realized many of our short and medium term goals already, and we can see the long term goals being very achievable.  

Great software, great company.

My overall experience with Tharstern has be very good the guys in support are alway very helpful and go out of there way to help which mean a lot to a company of our size without an IT department .

THARSTERN REVIEW

We are pleased with how the implementation and support teams have helped to address our objectives and challenges outlined at the start of the project. 

Comprehensive Package 

tharstern user

Am still learning how to use the system in PRO and as such need some more practice!

Early Thoughts 

I think for the regular people who quote jobs Tharstern is invaluable and makes their lives easier - for new users I find it complicated. It is ok if you know your way around it 

review

I was involved from day 1, I played a leading role in the decision to go with Tharstern, I was and still am the implementation lead and administrator of the software. Implementation/Deployment was long but Tharstern are with you all the way through implementation. The Tharstern support desk is excellent, all agents are very knowledgeable and extremely helpful.

Tharstern Primo review

It is ok, the guys on support are good, some more knowledgeable than others but they are happy to pass on to those that know.  [SENSITIVE CONTENT HIDDEN] is awesome, so patient and your star player.  

Estimating

Exceptional - customer service and tech support very knowledgeable indeed.  Not just of the system either (which is all too often the case elsewhere) but with actual print and its processes too.

Great System...!

A Great Partner and Evolving Technology

We manage to get through a large number of jobs with us having tharstern.
Helps keep jobs very organised by being able to track the progress.

Tharstern Truth

Delighted with our decision to go with Tharstern. Brilliant team, extremely helpful and knowledgeable. 

Excellent Product & Great Team

Tharstern Layout library is helping us speed up pre-press imposition and ensure they our planned correctly for our finishing dept. The planning boards are helping to improve our OTIF rates by ensuring a specific running order on press

Tharstern Desktop Reviews (2025)

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