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Better
5
47
4
21
3
8
2
1
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
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Better - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Better overview
What is Better?
Better Software has a foundation to connect Franchisors with Franchisees. Franchisor tools to control the Franchise brand with a clear view of franchise activities. Franchisees have the ability to run day to day operations seamlessly.
Specializing in field and home services, Better offers many beneficial features to the Franchisor, Franchisee, all the way down to the techs in the field. Features include: CRM, Invoicing, Scheduling, Text Messaging, Reporting, Tons of Customization, and much more
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Staff Management
User Interface
Bugs and Issues
Better’s user interface
Better review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.1
Ease of use
4.1
Customer support
4.8
Reviews sentiment
What do users say about Better?
Reviewers indicate Better offers standout customer support, with fast, knowledgeable, and friendly assistance available through chat and phone. They feel the team is dedicated to resolving issues and helping users succeed, though some mention inconsistent experiences or needing to rely on support for certain tasks. They appreciate the transition process and ongoing guidance.
Users say Better is generally easy to use and saves them time, with a user-friendly interface and simple navigation. They report that reporting features are useful but sometimes confusing or limited, and they experience occasional bugs, crashes, or clunky processes that require improvements.
Select to learn more
Who uses Better?
Based on 81 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Better's key features
Most critical features, based on insights from Better users:
All Better features
Features rating:
Better alternatives
Better
Starting from
80
Per month
ArboStar
Starting from
150
/user
Per month
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Starting from
39
Per month
Kickserv
Starting from
19
Per month
Better pricing
Value for money rating:
Starting from
80
Per month
Flat Rate
User opinions about Better price and value
Value for money rating:
To see what individual users think of Better's price and value, check out the review snippets below.
Leann P.
Administrative Officer
Shawn S.
Manager
Better integrations (10)
Better customer support
What do users say about Better customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Better customer support.
Widely noted by reviewers, Better's customer support is fast, responsive, and available almost 24/7 via real-time chat.
A number of users highlight that support staff are knowledgeable, friendly, and consistently go above and beyond to resolve issues.
Multiple users appreciate always reaching real people quickly, without automated systems, and getting clear, helpful answers.
A small group of reviewers mention inconsistent support quality, with some tickets unresolved or less helpful if not routed to the right person.
Support options
Training options
To see what individual users say about Better's customer support, check out the review snippets below.
“I was able to learn the system and when confronted with problems, the service was fantastic in problem resolution!”
Shawn S.
Manager
“Tremendous support all the time.”
Tanner H.
President
Better FAQs
Better has the following typical customers:
Small Business, Freelancers, Large Enterprises, Mid-size Business
These products have better value for money
Q. Does Better support mobile devices?
Better supports the following devices:
iPad, Android, iPhone
Q. What level of support does Better offer?
Better offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base