Time To Pet Features

Time To Pet

Web-based software for pet sitting & dog walking businesses.

4.9/5 (210 reviews)

Competitor Feature Comparison

ACH Payment Processing
Accounting Integration
Activity Dashboard
Alerts/Notifications
Appointment Management
Automated Scheduling
Automatic Backup
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Client Management
Client Portal
Contact Database
Credit Card Processing
Customer Accounts
Customer Database
Customer Management
Customer Portal
Customizable Branding
Customizable Fields
Customizable Forms
Discount Management
Document Storage
Drag & Drop
Electronic Payments
Email Management
Email Marketing
Email Templates
Employee Management
Event Scheduling
Forms Management
GPS
GPS Check-in / Check-out
Invoice Management
Invoice Processing
Key Management
Live Chat
Mobile Access
Mobile Alerts
Payroll Management
Policy Management
Project Time Tracking
Real Time Notifications
Records Management
Recurring Appointments
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Scheduling
Staff Management
Task Scheduling
Team Calendars
Third Party Integrations
Website Integration
Visit WebsiteCompare App
ACH Payment Processing
Accounting Integration
Activity Dashboard
Alerts/Notifications
Appointment Management
Automated Scheduling
Automatic Backup
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Client Management
Client Portal
Contact Database
Credit Card Processing
Customer Accounts
Customer Database
Customer Management
Customer Portal
Customizable Branding
Customizable Fields
Customizable Forms
Discount Management
Document Storage
Drag & Drop
Electronic Payments
Email Management
Email Marketing
Email Templates
Employee Management
Event Scheduling
Forms Management
GPS
GPS Check-in / Check-out
Invoice Management
Invoice Processing
Key Management
Live Chat
Mobile Access
Mobile Alerts
Payroll Management
Policy Management
Project Time Tracking
Real Time Notifications
Records Management
Recurring Appointments
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Scheduling
Staff Management
Task Scheduling
Team Calendars
Third Party Integrations
Website Integration
Visit WebsiteCompare App
ACH Payment Processing
Accounting Integration
Activity Dashboard
Alerts/Notifications
Appointment Management
Automated Scheduling
Automatic Backup
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Client Management
Client Portal
Contact Database
Credit Card Processing
Customer Accounts
Customer Database
Customer Management
Customer Portal
Customizable Branding
Customizable Fields
Customizable Forms
Discount Management
Document Storage
Drag & Drop
Electronic Payments
Email Management
Email Marketing
Email Templates
Employee Management
Event Scheduling
Forms Management
GPS
GPS Check-in / Check-out
Invoice Management
Invoice Processing
Key Management
Live Chat
Mobile Access
Mobile Alerts
Payroll Management
Policy Management
Project Time Tracking
Real Time Notifications
Records Management
Recurring Appointments
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Scheduling
Staff Management
Task Scheduling
Team Calendars
Third Party Integrations
Website Integration
Visit WebsiteCompare App

Mobile apps

iOS App


93 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


170 reviews

Time To Pet Feature Reviews

25 reviewers had the following to say about Time To Pet's features:

Amy S.

My IT background gave me a unique perspective when evaluating pet sitting apps and this was the best

2017-10-04

Increased communication with staff and customers, visibility into staff work behaviors, GPS location tracking, paper reduction, lower postage costs, audit history which has provided proof when customers questioned the services they were provided, integration with QuickBooks Online, electronic payment processing, email campaigns/bulk messaging, and much more!

Pros

Client service requests and electronic payments reduce workload.

Cons

The built-in staff scheduling features are a bit too basic for my needs, so I use a free third-party product to allow staff to manage their availability and time off requests.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thank you for the feedback Amy - we appreciate it!

Read more
Margaret M.

Big Part of My Business

2019-07-17

I consider this my “secret weapon” that may give me an edge on some of my competition.

Pros

It is my client management software database as well with the ability to run a myriad of reports.

Cons

There is a little bit of a learning curve when it comes to some things but there is a good help area built into the app and the “real person” support is excellent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thanks for the great review Margaret - we appreciate it!

Read more
Jeri H.

Excellent software for people who work with pets

2021-01-20

Time to Pet helps me to manage my clients, their schedules and needs, documents and schedules.

Pros

Great features like flags and other notifications. Clients love the reports I deliver.

Cons

That said, the actual app leaves a bit to be desired in terms of actually scheduling clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thanks for the feedback!

Read more
Amanda C.

Time to Pet scheduling software

2017-04-12

My clients also agree on how easy it is to schedule, change, and view invoices. The "reporting" tab is very useful in keeping track of sales tax, payments, and revenue.

Pros

Easy to use

Cons

Needs a few tweaks, but everything does

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Time To Pet

No

Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thanks for the feedback Amanda - we appreciate it!

Read more
Ashley C.

Time to Pet has changed the way I do business, I can't recommend it highly enough!

2017-10-18

Invoicing, scheduling and customer interface.

Pros

Our clients love that they can log in and book services online, they also love the app that was recently released for them! The invoicing feature is also a must for any small business!

Cons

I really love everything about Time to Pet has and the software is constantly being updated and changed to better fit our needs. This is the first software program where I feel like they not only understand the software side of the business but also the pet sitting side. There isn't anything I like least about the software but I know if there were my ideas would be heard and listened to by the team at Time to Pet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thanks for the great feedback! We appreciate it!

Read more
Caitlin P.

Best Use of Company Money

2021-02-01

Pros

It has so many customizable options to make it fit your specific needs.

Cons

There is no admin app which would be helpful for when I'm on the go, which is pretty much always

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thank you for the great review - we appreciate your support!

Read more
Aneysi F.

Overall very good product and easy to use but could use improvements

2018-06-03

Pros

We really love seeing the schedule and how easy it is to add clients and details about each pet.

Cons

This is including any manually added items to the invoice; for example, the revenue report will add all the visits (items) for the month, but if a "tip" is added to an invoice, it will not read that added item, making the revenue inaccurate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thank you for the review and the feedback!

Read more
Rebecca M.

Time To Pet is a business miracle for growing pet sitting companies.

2017-06-22

Pros

It allows us to have everything in one place so we can store important staff and client information, communicate with our team and clients, complete scheduling and invoicing, and export data reports for our company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thanks for the feedback Rebecca!

Read more
Lee T.

The Best Pet Sitting Software!

2016-11-03

I love how customizable everything is.

Pros

The mobile app and the invoicing

Cons

I would like the schedule to be in time blocks for my contractors but they all understand if it says 1:00pm they have from 1:00pm - 3:00pm to get the assignment done.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Time To Pet

Give yourself the 30days to test it out. The team is always improving the software based on user input so if there is something you don't like just let them know and it could happen sooner than you think.

Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thank you for your feedback Lee - we appreciate it!

Read more
Shanna G.

Time To Pet is life!

2018-11-19

I love how accessible the staff is! Any time I have a question, I simply submit my question, and within 24 hours I am personally contacted with an answer!

Pros

I love the connectivity of the software. Invoicing is automatically generated from scheduled services and everything is integrated with my Quickbooks.

Cons

The only thing I would add is an in app counter to track bathroom breaks while on the walk.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thank you for the great review - we really appreciate it!

Read more
Terry R.

Must Use: TimetoPet

2020-07-23

Their personalized service is bar none. Quick turn around with questions we have. Thorough answers and solutions to issues. And they are very nice about it all.

Pros

Our clients comment positively about every aspect of the experience with this product from the 'report card' they receive after every visit to scheduling their services through their computer or their phone.

Cons

The only improvement i would encourage is a more robust self serve reporting feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thank you for the great review!

Read more
Deb A.

Time To Pet has helped streamline my pet sitting business.

2018-03-26

Pros

I love that it is also a mobile app that me and my team can access on their mobile devices.

Cons

The way it syncs with Quickbooks and the way that I have to go into Qucikbooks to reconcile the difference of a transaction that WePay has already taken the fees from.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thanks for the review Deb!

Read more
Erik J.

The Best Dog Walking Software

2020-06-04

The main thing that I love is that they listen to their customers and work on improving the software based on our feedback.

Pros

They can see the exact route their dog takes on the walk, they can easily message with their walker or management, they can schedule walks right from their phone, and can even pay their bill on the go.

Cons

Invoicing has been a huge improvement over our other dog walking software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thanks for the great review!

Read more
Jennifer R.

Wonderful!

2018-05-09

Pros

It stream lines your office time and effortlessly keeps track of where payments or credits go for your clients.

Cons

The invoice for clients are not easy to read, unless you have accounting experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thanks for the review Jennifer - we appreciate it!

Read more
Anonymous
(Internet company, 201-500 employees)

TTP has helped me keep my business organized from the very beginning. It is very intuitive !

2018-04-23

I have complete control and able to make any modification i want from either mobile or desktop!

Pros

back-up of data outstanding client interface price

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thank you for the review and the feedback!

Read more
Jennifer S.

Great customer service. Time to pet has greatly improved our scheduling and communication.

2017-10-06

Time to pet has streamlined my payment processing, scheduling and communication within mt business.

Pros

The super responsive Customer service, ease of use, the communication between clients/sitters, staff and admin and the ease of invoicing clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thanks for the feedback!

Read more
Susan H.

Great Product, Excellent Service

2019-07-25

Converting my data to CSV files for import into TTP was simple.

Pros

My clients and I have visibility into the same things, they can update their information for the care of their pets and homes at any time, and scheduling flows seamlessly into invoicing, collections and reporting.

Cons

This might just be an individual thing for me, as I have clients who pick multiple services on one invoice (a mix of requests for overnight stays plus daytime visits), so it might just be the way that I set it up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thanks for the great review!

Read more
Kat V.

Best software for Pet Sitters/Dog Walkers

2021-02-05

I started using TtP when I was working for a walking company. As an employee it was so nice to have all client info easily at a glance on my phone. Super simple to keep on top of client wants and pet needs when completing services. Moving to open my own company I knew that I wanted to continue using the software and made sure to sign up and have everything set up early. I rarely need to change anything within the software now beyond signing up new clients! All around excellent time saver.

Pros

I love that my customers can easily enter the software on their end to book services.

Cons

I would love is features like booking services and invoicing were available in the mobile app for the business owner

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thanks for the great review - we appreciate your support!

Read more
Stacia G.

Time to Pet is awesome!

2019-10-01

It has scheduling, invoicing, pet information, client information, nice apps and even payment options for my business.

Pros

I really love the scheduling feature, as it keeps me organized and helps me not to miss visits to take care of pets.

Cons

There's really nothing I can think of that is a con about this software. I love every aspect of it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thank you for the review!

Read more
Fernando P.

The best pet software in the market. Full stop.

2020-01-24

We spent the last six months trialling eight solutions. Time to Pet is the only one that got to the short list.

Pros

Their customer service and onboarding are next to none.

Cons

I would like to see more integrations with invoicing apps and payment processors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Hi Fernando - thanks for the great review!

Read more
Mack K.

Amazing! I have nothing but good things to say about TTP and the top-notch support they provide.

2017-10-08

Easier billing - we now require clients to leave a card on file to automatically process payments. Easier scheduling - finally a good way to track incoming requests, mark available/unavailable, and never miss a beat!

Pros

It's the best modern-day solution for keeping track of client/pet info, handling billing, tracking service requests, and more.

Cons

But, if forced to choose, I'd say the mobile app needs a minor update - nothing major and I already reached out to their support team and, as in the past, I know they're giving it attention .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thanks for the great review Mack!

Read more
Bonnie S.

Data bases are so confusing to me. Support team makes it easy use Time to Pet. Fabulous customer service.

2018-01-04

It has allowed me to organize my business. It was too overwhelming to keep everything straight before I began using it. I can expand my business ad infinitum with this software,.

Pros

How easy it is to schedule and that the invoice for the client and the contractor is set up immediately.

Cons

That I can't direct it to pull out 2 clients schedules at once.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thanks for the review Bonnie!

Read more
Tony B.

Stand Out From The Crowd!

2020-05-28

Maintaining an accurate database of our clients and ICs, customize this information, draw many reports from it, and allows me and the wife to schedule effectively and reliably.

Pros

Great features, a professional looking app which is very reliable, and support which is second to none - quick, friendly and they always strive to answer any issues first time.

Cons

I haver everything I need on this package and cannot think of anything I would add. If I did, I know that they listen and consider adding. During my time with them (1-2 years) they regularly putout updates with new features most of which you can chose to use / activate, or if not relevant to how you run your business, you just don't use it, or consider adding it as you didn't realize you needed it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thanks for the review Tony!

Read more
Anonymous
(Consumer Services company, 1-10 employees)

Great for Small Businesses

2019-03-23

Overall a very professional pet sitting booking/scheduling/invoicing app that's an excellent platform for staff management​ and keeping on top of admin work.

Pros

As the owner of a small pet care business, I love the features of TTP that streamline scheduling and invoicing saving me countless hours and human errors!

Cons

It's a little clunky and outdated looking and can be cumbersome to set up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Thank you for the review!

Read more
Latoya S.

I love using time to pet because it is very efficient for everyone using it.

2017-08-16

Ease with scheduling, invoicing, conversing with team and customers.

Pros

A clients schedules themselves, pay their invoice and the walker gets paid the right amount all at the same time.

Cons

the price of per user is a becoming a lot for me. I currently have 5 users and need to add 3 more but the cost per user is stopping me. I hope I won't have to leave as my team expands because I love everything except the price. Maybe 1-5 users for a price, then 6-10, and so on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sweet Spearmint Software


Hi Latoya - thank you for the feedback! It is very much appreciated!

Read more