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Tracker Management Systems Pricing, Features, Reviews and Alternatives
Tracker Management Systems FAQs
Q. Who are the typical users of Tracker Management Systems?
Q. What languages does Tracker Management Systems support?
Q. Does Tracker Management Systems support mobile devices?
Q. Does Tracker Management Systems offer an API?
Q. What other apps does Tracker Management Systems integrate with?
Tracker Management Systems product overview
What is Tracker Management Systems?
Tracker by Tracker Management Systems is a business management and dispatch software for the towing and wrecking industries. The system includes status tracking, location tracking, dispatching, invoicing, payment processing, document management, and reporting capabilities.
Key benefits of using Tracker Management Systems
Call information is sent to assigned drivers automatically through their GPS or communication units, with routing information displayed when the driver accepts the call.
The driver mobile app enables users to enter ticket numbers, edit truck information, scan and verify VINs (vehicle identification numbers), process credit card payments, capture customer signatures, and take photos of vehicles or damage.
Users can scan documents and store digital copies, associated with ticket numbers to allow for straightforward searching.
The system integrates with truck-mounted printers, allowing users to print documents outside of the office.
Typical customers
Platforms supported
Support options
Training options
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Starting from
No pricing info
Starting from
39
/user
Per month
Tracker Management Systems pricing information
Value for money
4.6
/5
51
Starting from
No pricing info
Pricing options
Value for money contenders
Tracker Management Systems features
Functionality
4.6
/5
51
Total features
19
1 categories
Most valued features by users
Functionality contenders
Tracker Management Systems users reviews
Overall Rating
4.7
/5
51
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.45/10
38
10
2
0
1
Overall rating contenders
Alixandra C.
Transportation/Trucking/Railroad, 11-50 employees
Used daily for 6-12 months
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I have worked in dispatch for the past 6 years and used a wide range of dispatch software. Tracker is my favourite by far. The accounts feature allows us to store all of our customer information in an easy-to-locate database. The auto-populate of geographical information is also extremely useful and saves so much time.
Ease of use, ability to quickly and accurately recall information, smooth interface.
Occasionally have to reset the server box due to drivers not receiving information.
Samara N.
Transportation/Trucking/Railroad, 11-50 employees
Used daily for 2+ years
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Ability to export all invoices to our accounting software and the ability to import our calls from our after hours dispatch has created such an ease of use.
What we enjoy most about the software is that it can be customized. We also enjoy that the program is integrated with Quickbooks which is our main accounting software. We seem to use some of the system features a little differently than it was designed for, so to have a team that can customize features is a huge pro for us. We greatly appreciate the tech team for being patient and always listening to our concerns and our requests. The assistance we received prior to our biggest auction in 4 years, was fantastic. From customizing letters to training us with the lot manager, the customer service and tech support has been great.
Creating custom letters we found to be quite difficult to do ourselves. Thankfully, the team was able to assist us in this issue, however it would be nice to have this feature be a little more user friendly. But at the end of the day, the custom programming for our letters was a very smooth and quick process.
Steven H.
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Our company has used Tracker for our dispatching software for about 20 years. Currently we are using Tracker 2000. All in all we are satisfied with it, as indicated by our long term usage. There are many features of Tracker that we don't use, and many features that we don't use in it's intended way: We make Tracker work for our needs. This puts greater demand on our Dispatchers to keep data entry precise,...
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Lori A.
Transportation/Trucking/Railroad, 11-50 employees
Used daily for 2+ years
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Tracker has been a part of our company for a VERY LONG time, but that doesn't mean they are complacent with their desire to help and improve the way the program works for us. I love that they hear our needs and don't miss a thing if I have a "laundry list" of questions. Tracker is a family business that cares about your family business. The Tracker enthusiasm for their product is infectious, and given the recent upgrades, it's hard not to be excited. We considered moving to another technology solution, and Tracker changed our mind. We just needed to learn MORE about the program and embrace the changes to an already great product.
This software is simple to learn and is very user friendly. It is logical and is practical for many applications.
The reports....I would like to be able to generate reports specific to my informational needs. There are a wide variety of reports, but I would still love to be able to generate my own.
Samantha J.
Automotive, 11-50 employees
Used daily for 2+ years
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Overall I had a very positive experience with Tracker. The support team we had was amazing and always able to solve our issues quickly!
Easy to use and the quick key functions are great and makes the software more accessible. Has a variety of search functions. Most reports were clear and easy to read. I used the system for almost 9 years while in that position.
The last update that was released shortly after leaving my position in May 2019, the statements for vendors weren't as accessible and you had to search each individual account for their statement rather printing all at once. It sounds like this is still the case last I checked. Would be great if that could go back to how it was!
Common Tracker Management Systems comparisons
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