Vagaro Pricing, Features, Reviews & Comparison of Alternatives

Vagaro Reviews

Vagaro

Salon, Spa, & Fitness Scheduling and Business Software

4.76/5 (881 reviews)
311,833     2,764

Vagaro is a web-based solution for salon and spa owners to promote their services and connect with customers through ‘Vagaro.Com’ website and Vagaro’s mobile app. It is a B2C platform wherein salons can register and create a profile, advertise their brand, promote new events and book appointments with customers.

With Vagaro, salon owners can create a customized website with complete information about their venue, staff bios, services they offer and their working hours. Salons can display which booking slots are available for the day, week or month and allow customers to book an appointment at a time that's convenient to them. Vagaro allows users to send text and email notifications to customers, confirming the appointment, then send alerts and reminders for appointments booked.

Users can build a customer database by importing contacts from an excel or .csv file or pulling contacts directly from their mobile. Customers can post feedback on a Salon's Vagaoro page, for them to view. Salon owners can also manage internal activities such as generating sales & service reports, monitoring business progress with real time analytics, clock-in & clock-out, staff attendance, and map with payroll service.

Vagaro solution offers an integrated point of sale (POS) feature to sell gift certificates, products or packages to customers online and via mobile. Currently, Vagaro offers its services across Australia, Canada, United Kingdom and USA.
sales.vagaro.com

Vagaro Reviews (881)

Latest reviews

 Great Way to Stay on Track

Vagaro is a great product to help you organize and stay on top of your workouts. It has been such a helpful tool and would highly recommend anyone to use it.

Read the full review
Reviewed yesterday by K.C. Simons

 

 No brainer!

Read the full review
Reviewed 3 days ago by Rev. Michele Flannery

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Vagaro Pricing

Starting from: $25.00/month

Pricing model: Subscription

Free Trial: Available

1 user: $25 /month
2 users: $35 /month
3 users: $45 /month
4 users: $55 /month
5 users: $65 /month
6 users: $75 /month
7+ users: $85 /month

Key Features of Vagaro

  • Complete appointment booking controls
  • Swipe credit cards and sell products
  • Credit card processing from computers or mobile devices
  • Comprehensive client database
  • Import contacts from Excel, Google, Yahoo...
  • Automatic syncing & security
  • Email receipts including client's signature
  • Email marketing for customers
  • Send automatic emails for birthdays or anniversaries
  • Appointment history & spending trends
  • Inventory management with reporting
  • Work on IOS, Android, and Windows phone
  • Business reports weekly, monthly & yearly
  • POS
  • Post promotions for Vagaro users
  • Customer reviews
  • Track referrals and birthdates
  • SMS text reminders
  • Set different levels of access control for employees
  • Clock in and Out
  • Automated appointment status responder
  • Automated billing for memberships and packages
  • Configurable automated reminders
  • Barcode scanning using a barcode reader or a phone camera
  • Multi Views and staff calendar management
  • Class scheduling in house and online
  • Very detailed client database
  • Client information accessible at all relevant screens
  • Clients create account and can check appointment status
  • Inventory tracking of sold, lost, expired products and more
  • Online and on mobile devices
  • Full inventory management
  • Required for all users
  • Integrates with Authorize.net, Yelp, and more
  • Integrates with Word Press, Google and Yelp
  • Provides customizable booking widgets for any website
  • Integrates with Facebook, Google, Pinterest and more
  • Online Shopping cart with shipment calculation
  • Yelp Integration
  • Smart Watch Support
  • Automated Email Marketing
  • Website Builder
  • Domain Manager
  • Automated Scheduling
  • Email Templates and Easy Drag and Drop Creation
  • Yes
  • We have employee profiles.
  • We do have an easy-to-use incentive program.
  • We support multi-locations

Vagaro Screenshots (5)

Vagaro screenshotVagaro screenshotVagaro screenshotVagaro screenshotVagaro screenshot

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Web-based, Windows Phone, Mobile Web App
Supported Countries
Australia, Canada, United Kingdom, United States
Supported Languages
English
Support Options
Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Alternatives to Vagaro

Benefits

• Vagaro's salon software allows users to create a personalized website fully managed and hosted by Vagaro, and customize it with their service menu, staff bios, venue pics & videos for brand promotion.

• Users can send appointment booking confirmation and reminders to customers via email or text message.

• Users can take advantage of Vagaro's email marketing feature to send bulk promotional or announcement emails to customers in a single click.

• The solution offers a history tracking feature which let users keep a track of their customer information, previous visits and preferred services.

• Users can leverage the benefit of multiple booking options through a Vagaro web page, Facebook, mobile app or a widget that users can add to their personal website.

Who is Vagaro For?

Videos

K.C. Simons

Great Way to Stay on Track

29/03/2017

Vagaro is a great product to help you organize and stay on top of your workouts. It has been such a helpful tool and would highly recommend anyone to use it.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Rev. Michele Flannery

Verified Reviewer

No brainer!

27/03/2017

Pros

What is not to like about this product. I have tried others and they fall short. I can keep clear and concise books, I do not have to worry if my client remembered. I have 3 reminders that go out. My No Show and No Calls and Missed Appts are maybe 1 or 2. But it never happens again. Very happy with my website, appt calendar!

Cons

Doesn't show everything I need on the phone. Like the settings. I can access everything from the tablet, PC and laptop.... but sometimes is what I have though,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
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Alejandra Jenkins

Outstanding system and great price

27/03/2017

I have been using vagaro now for about 7 years and I love it!!! I can't live without it!!! It has amazing features and the price it great! It breaks everything down for you and very user friendly.

Pros

i love the fact that its simple and easy to use. I like everything

Cons

I dont like the updates

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pam Mezinger

simply super!

27/03/2017

Our clients as well as staff find that this software is super easy and a great addition to our salon environment. Clients love the text and email reminders. I love that I can use this software from anywhere.

Pros

Booking is easy/ Marketing is nice.

Cons

I wish there was more Marketing material and more professional templates. or I wih I could upload my own that I have created

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Vagaro

Its a bit challenging for clients to find us and book online.

Source: Capterra
Helpful?   Yes   No
Read more
Teresa Marshall

Love! Love! Vagaro

26/03/2017

it use to take me literally all Sunday morning to send out my conformation for the up coming week...then waiting all afternoon for a reply. Now it takes 15 minutes and I'm finished! Nothing more to do but enjoy my day!

Pros

very easy to us

Cons

saves me time!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Vagaro

all salons should be using this program

Source: Capterra
Helpful?   Yes   No
Read more
CHELSEY KAUFMAN

Great software

25/03/2017

Easy to use, great software, no problems, Love the layouts. MARKETING FEATURES ARE AMAZING! I AM GLAD I SWITCHED TO VAGARO!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Aubrey Schwoyer

Fantastic system all the way around!

22/03/2017

Vagaro has made my job so much easier, and also has been a huge convenience for my stylists and clients alike.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
hassan nasser

So convenient and easy to navigate

21/03/2017

So convenient and easy to navigate, we enjoy having a part of our business platform and its really easy for anyone to use+++ user friendly

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Donna slagle

Verified Reviewer

Amazing

21/03/2017

love this software it runs my business for me. no more phone calls to make so easy to use and learn... clients love it also customer service is amazins also... love love it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Eve Garcia

Love Vagaro!

21/03/2017

I have Vagary since I started my business, a friend of mine recommended me to use Vagaro to host my website and I'm telling you its been great for my business, I do get a lot compliments as its easy to navigate. I'm still learning how to use all the features that Vagaro has to offer because this is a very complete system and anybody in the beauty business can benefit from. I do recommend Vagaro the price is right and your business will show amazingly.

Pros

Has all the categories, easy to customize yours.

Cons

Needs a little extra time to learn how to use all the features, seems to be a little hard to figure it out all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Vagaro

Please make the EMAIL BUTTON BIGGER, for customers to easily find this feature, customers had bring to my attention that they can't find the email button and they have to call instead, a lot clients rather email saves them time and that to me is important as well.

Source: Capterra
Helpful?   Yes   No
Read more

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