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VBASoftware Pricing, Features, Reviews and Alternatives

VBASoftware product overview

What is VBASoftware?

VBA is a cloud-based benefits administration system by Virtual Benefits Advisor which can be used for health care plans, dental plans, vision plans, life insurance, short-term and long-term disability benefit, pharmacy claims, legal insurance, pet insurance, and more.

Key benefits of using VBASoftware

Multiple grievance records can be created, tracked, and reported on, with custom information fields for each category and attached member records.

Standard and customized reports can be created ad hoc, or on a scheduled basis, with the ability to save reports in PDF, CSV, Excel, XML, and other formats.

Users can define security and access rules for individual objects and reports, giving permissions to view or update items, or admin access.

Multiple account types can be managed, including employer, employee, provider, agent, and credit card.

Funding requests, approvals, and actuals can be tracked with information on diagnosis and procedures, and dynamically configured authorization statuses and codes for reporting.

All claims can be managed in single module, with user-defined access rules and tab orders, and hyperlinks for navigation to related components.

Claims to be processed can be queued to a schedule or dealt with instantly, with the option for 24/7 auto-adjudication.

Claims can be suspended using custom criteria, and suspended claims categorized and returned for review or released for funding.

Multiple credentialing procedures can be created to suit individual providers, with different timeframes, and user-defined values for credentialing type, licensing, malpractice carriers, office hours accessibility, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Email/Help Desk
Phone Support

Training options

Webinars
In Person
Documentation
Live Online

VBASoftware pricing information

Value for money

4.6

/5

9

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

VBASoftware features

Functionality

4.5

/5

9

Total features

60

5 categories

Most valued features by users

Reporting & Statistics
Third Party Integrations
API
Billing & Invoicing
Data Import/Export
Customizable Reports
Alerts/Notifications
Reporting/Analytics

Functionality contenders

VBASoftware users reviews

Overall Rating

4.9

/5

9

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.62/10
Rating distribution

5

4

3

2

1

8

1

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great provider database

Reviewed 2 years ago

I can check providers coverage in order to tell our customers which doctor can cover their specific needs at the moment.

Pros

I check providers in this useful database in order to remit patients to doctors within our coverage system.

Cons

I have to say that it is 2020 so this software looks and feels VERY old and wonky. I'm not saying it is bad, but it is due for a revamp.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WITH FLEXIBILITY, FUNCTIONALITY & EXCEPTIONAL TECHNOLOGY

Reviewed 5 years ago

My overall reaction of the software is really amazing. My business blooms and many of my customers become more satisfied with our services. Every member in our insurance company is accommodated patiently. This software is the best software I ever had.

Pros

Virtual Benefits Administrator is lowly priced. This makes it the best solution for small and starting businesses. The software is widely used because of its high efficiency. It is cloud-based. Virtual Benefits Administrator integrates very well. The good thing about this software is that you can use it from any place. This makes it easy for the managing of your business. Virtual Benefits Administrator...

Cons

I think every software has always its negative side. The only negative side of using it is that it did really cost high. If you are a first timer in using this kind of software the usage would be so much easier and if you are not tutorials must be done to prevent any loss of data. The support team is one of the best since they response to every request I have made.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Paragon checks in

Reviewed a month ago

Pleased. It's the best of what's out there.

Pros

The ability to customize - even though it cost a fortune.

Cons

It's still requires some manual intervention where there should be systematic assistance.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ease of Use

Reviewed a month ago

So far we have been extremely satisfied with VBASoftware. We are not quite using daily but are getting more and more involved with it each day. Looking forward to this being our only system.

Pros

Ease of Use, the ability to process through claims easier. The ability to setup claims to auto adjudicate.

Cons

Need more Flex options, we believe we are going to have to do some tracking outside the system to maintain what we are currently doing for our clients.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Configurability + Ease of Use + Features = Great Policy Service Solution

Reviewed 2 years ago

We've had a really positive experience with VBA, at all levels of the company. They are always willing to work with us on different projects or initiatives we are looking to undertake. They are a true partner.

Pros

The ease of use combined with user configurability is really what drove us to select VBA. Configurability really helps us from a reporting standpoint by ensuring we're collecting the data we need for performing on-going analytics.

Cons

While it is easy to set up templates of plan information, some of the steps can be monotonous at times. However, the system makes it easy to copy plans to new groups and edit as needed.

VBASoftware FAQs and common questions

Q. What type of pricing plans does VBASoftware offer?

VBASoftware has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of VBASoftware?

VBASoftware has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does VBASoftware support?

VBASoftware supports the following languages:
English


Q. Does VBASoftware offer an API?

No, VBASoftware does not have an API available.


Q. What level of support does VBASoftware offer?

VBASoftware offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, Phone Support

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