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Veevart Logo

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Management solution for museums and cultural institutions

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Veevart Features

Features Summary

Functionality

4.8

/5

25

Total features

43

3 categories

Veevart features

API
Activity Dashboard
Alerts/Notifications
Attendance Tracking
Barcode/Ticket Scanning
Bid Management
Billing & Invoicing
Calendar Management

Common features of Museum software

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Attendance Tracking
Barcode/Ticket Scanning
Calendar Management
Collaboration Tools

Price starts from

135

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.8

/5

25

Price starts from

135

/user

Per month

Total Features

43

Unique features

  • Product Catalog

  • Bid Management

  • Insurance Management

  • Website Management

Functionality

ic-pricetag

No reviews

Price starts from

3000

Per year

Total Features

21

Features in Common

5

Unique features

  • Task Management

  • Data Visualization

  • Document Management

  • Automated Scheduling

Functionality

ic-pricetag

No reviews

Price starts from

6

Per month

Total Features

15

Features in Common

5

Unique features

  • Document Management

  • Historical Reporting

  • Records Management

  • Medical Records

Common Veevart comparisons

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Reviewers who mentioned features said:

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Letizia C.

Museums and Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Incredible Software with Wonderful Customer Service

Reviewed 2 years ago

Because of Veevart, MOFAD now has an organized and streamlined database that allows us to track everything from donors to attendees. We no longer need to use work arounds in order to achieve our ticketing needs, and we don't need to look to other services for fundraising campaign pages. The Veevart team continue to go above and beyond for us, and we are so grateful for their commitment to a great product.

Pros

More than anything, the customer service Veevart provides is second to none. We have asked for several new features to be put into development and they always jump to accommodate. If you need to speak with someone directly, there is no need to sit on the phone listening to hold music, as your personal contact will always be there to help.

Cons

No software is perfect, and of course there are always things that can be improved. We are looking forward to Veevart's upcoming updates to gala management, discount code limits, and even some of the functionalities that we specifically requested like ticketing add-ons.

LL
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Lisa L.

Museums and Institutions, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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First Year Using Veevart

Reviewed 4 months ago

The account executive and support team have been fully engaged, responsive and solution-oriented to deal with across all phases of the lifecycle. We paid extra for support to and it was worth it. The monthly advance live training is appreciated. Overall, we are very satisfied with our purchase. We are excited to have Veevart further expand our course structures as our programming evolves.

Pros

Overall simple design makes it concise and more intuitive to navigate. Our weekly training cadence and pace was perfect. Migration transitioned smoothly. Integrates with Quickbook. Membership process is easy to use. The digital cards has enabled efficiency, sustainability, and instant turnaround for our members. Dashboards are a fantastic feature, easily customizable charts. The rental and grant management system was a bonus, which was lacking in our last CRM.

Cons

Digital cards have space constraints which limits branding. Some features, like backdating payments, lack seamlessness. The support team is working on a solution. Would like to house all communications to the support team into a portal to help organize and track status of requests or Q&A.

SM
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Sqiniseko M.

Accounting, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Q Review

Reviewed 2 years ago
Pros

it is easy to use plus you can have the world experience just by using this app

Cons

it cant load quickly in mobile phone which don't use latest systems

JE
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Jackie E.

Museums and Institutions, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software!

Reviewed 4 years ago

We now have a highly functional database for our donors, members, sales, attendance, demographics, programs, and so much more thanks to Veevart. The software is helping us hone in on our audiences like never before and the Veevart Team is consistently looking for ways to help make their client's jobs easier.

Pros

I utilize this software for its Fundraising and Ticketing platforms and I've consistently been impressed by Veevart's user-friendly, intuitive format. Running reports is a breeze and anytime I have a question I hear back from our representative within the day, if not within a few minutes! They have worked with our website maintenance team and staff members to implement sales functions and everyone has nothing but great things to say about their customer service. The Veevart team has been adapting constantly throughout the pandemic situation and are offering options that help make it easier for nonprofits to get the information they most need. i.e. creating new routes for autopayment. I highly recommend this software!

Cons

The only feature we could use right now is the ability to offer autopayment options for all memberships, and Veevart is already working on making that a reality in a couple months.

TS
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Taylor S.

Museums and Institutions, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Museum + Art Gallery - Contact Management and Point of Sale

Reviewed 2 years ago

Overall we've had a very positive experience with Veevart. As a small organization previously working with outdated software, there have been a lot of growing pains and learning curves for us in adapting to Veevart, but the staff and specifically our account rep have been extremely kind, patient, and accommodating as we've learned more about the program. I also appreciate that Veevart is a growing and developing program and that we have been able to provide input as to what we would like to see next.

Pros

By integrating our contact management system with our point of sale and membership/program registration systems, Veevart has simplified and streamlined our registration process and made those streamlined processes much more straightforward and easy for our staff to enact.

Cons

Veevart is extremely large and complex, and our staff are struggling with the fact that sometimes they need to let the Veevart staff take over and implement something through the backend, because we just don't have the information needed to do it ourselves.

IM
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Ian M.

Fine Art, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Customization is great, images could use improvement

Reviewed 5 years ago

Veevart has allowed us to approach many aspects of our business from a more quantitative perspective and allows us to have more control over the UI/UX of what we look at every day.

Pros

Reports are a great way to track inventory and to visualize different areas for growth. The ability to change the organization of different objects is also incredibly useful, if a little daunting, because there's limitless amount of customization available.

Cons

For an inventory management system / CRM designed for art galleries and museums, there are a lot of opportunities for improvement in how images are organized and displayed. I'm surprised there aren't different image functionalities or more control over primary images and detail images, for example. The fact that images are warped to fit a square in list views is especially chaotic. The application also has a lot of potential for task management, except that there isn't a way to mark messages as read/unread - this makes it much harder to track communications and easier for things to fall between the cracks.

MS
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Monica S.

Museums and Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Exceptional support team, versatile software

Reviewed 3 years ago

We now have a more robust client record management. The reporting tool is endlessly useful to produce reports on all aspects of daily operations.

Pros

The support team. When the museum switched to Veevart there was a lot of assistance from customer support and the developers. If the museum has any issues or questions our case manager will respond to requests within 24 hours, but usually less. If we want to see something implemented the development team will explore the request and either make the changes or suggest alternative options. If we would like to learn something or have more in depth questions, the case manager is available to meet up via Zoom with a high degree of availability. While the location(s) of the Veevart team might not be local, there has never been any issues connecting with them as if they were next door.

Cons

The learning curve. It took a while to learn how to use it to it's full potential and we're still learning. But as mentioned in the pros comment, the support team is ready and capable of solving most problems

OP
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Olivia P.

Fine Art, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Price for the Product

Reviewed 3 years ago

The customer service team is incredibly kind, flexible, and willing to help. They are also always open to customization. They are willing to put in the work to make sure the software works as flawlessly as possible for us.

Pros

Veevart makes it easy to integrate all aspects of the Museum into one contact database. For example, people who donate through our website, who reserve timed tickets, and who buy items from our store can all be linked to the Veevart platform. It provides one consolidated place for all visitor information (their contact information, how much they have donated over the years, how many times they have visited, what they have purchased, etc.). The reports are also incredibly useful.

Cons

The Veevart team had never done a transfer from Donorperfect (our old donor database) which caused some challenges with the way information appeared on the other end, but they did all the work and were very diligent about doing it in a timely manner.

HR
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Hannah R.

Arts and Crafts, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Veevart- Excellent customer service

Reviewed 3 years ago

Overall we have had a great experience. There is always customer and technical support when we need it and it has definitely helped to keep better track of our exhibitions and collections.

Pros

We like that is is built on the Salesforce platform so that all of our programs, projects, and data is all stored in one location. Also, the Veevart team is super responsive and can either help us create a solution or has one already rolled out.

Cons

It is extremely robust- so sometimes it can a be a little overwhelming, but there is always helpful support just a video chat away!

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Verified reviewer

Fine Art, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A fantastic & bespoke app that just keeps giving!

Reviewed 6 years ago

The Veevart team have always been able to change aspects that did not quite suit our business model.

Pros

Veevart is the only software that fully caters to our bespoke company needs. As an art advisory, we needed a secure cloud-based platform to capture and store all of our client and sales data. Veevart goes above and beyond any normal CRM system and has transformed the way our business works. Being fully-customisable and offering great reporting tools makes Veevart such an effective means for gleaning data and enabling our business to grow. The team are utterly fantastic and always on hand to answer our questions and help us develop the system as our business evolves. We haven't looked back

Cons

Not applicable!

DB
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Danny B.

Nonprofit Organization Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic app from a great company. Has really helped supercharge the way we work.

Reviewed 7 years ago

We have been using Veevart for almost a year and it's safe to say we are absolutely thrilled. Along with the expert guidance of the Veevart team this app has enabled us supercharge the way we work. Veevart is helping us become a more insightful, responsive and data driven global arts organisation. The first steps for us were to establish a data model that reflects the way we work, customise the...

Pros

No pros were added to this review

Cons

No cons were added to this review

GS
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Ghazala S.

Museums and Institutions, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Decision We Made!

Reviewed a year ago

They have excellent customer service

Pros

Museum Ticketing, Events, Donor Engagement, Collections Management, are streamlined and very easy to use.

Cons

We have not used the gift shop inventory yet. But we will be utilizing that in the future.

Ld
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Luke d.

Arts and Crafts, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Veevart set up our entire CRM and sales system, with web integration in a very short amount of time!

Reviewed 6 years ago

Incredible, easy to view insights into our sales, audience, leads and customers, with full support from the developers.

Pros

The software is an incredibly powerful insights tool, and is relatively easy to use. There are so many ways of pulling data that it can be overwhelming, but it is beautiful to be abel to see it all in one place. Antonio and his team are absolute machines, and are always prepared to go the extra mile for their customers.

Cons

As mentioned, the sheer amount of data and tools can be overwhelming, but that is a good problem to have.

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Stephanie M.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I enjoy working with our administrators. They are knowledgeable, helpful and available.

Reviewed 6 years ago

We are now able to efficiently track all of our contacts and fund raising goals in one place.

Pros

The software is custom built to help suit a business' needs. It can keep track of contacts, sales, leads, opportunities, inventory, transactions and more.

Cons