Vetport Reviews

Easy to use and create examination forms, anesthetic protocols, prescription drug processing. The creation of client report cards on the fly. The built in patient portal allow clients access to their medical records online.

Improvements can be made with integration with third parties such as Covetrus, Idexx VetLab Station

Hi Steven, Thank you very much for your kind words. The affection we receive from customers like you made the brand VETport today. To clarify many third party integrations have been completed. During the ones you have mentioned. Kindly explore VETport Pronghorn version for more. With Love Team VETport

We have been Vetport clients since 2011. The best part of bringing Vetport's Cloud based software into our veterinary practice, was the ability to leave the paper behind. We began our journey into the Cloud with their initial Legacy program and are currently updating to the Next Gen version. This version offers all of the features of the original program plus many new, intuitive improvements. Additionally, we are able to add SMS communications with our clients and increased access to the digital diagnostic functions we have added to our medical practice.

Its a large, broad based program covering all aspects of practice management. In the beginning it seemed too big, however, we were able to adapt quickly and choose the options we needed for our practice size.

Hi Diane, Thank you very much for your review. Being the first cloud based veterinary practice management software in the world has helped us build beautiful memories for many great loyal customers like Great Brook Animal Care. We are more excited than ever to serve you ahead. Team VETport

Nothing - we are switching; This box requires a minimum of 40 characters.

It randomly and frequently miscalculates product prices. Customer Support has refused to reply many times. They call these episodes "glitches" and cannot explain why it randomly occurs. I have likely lost significant revenue.

We have been using Vetport since we opened Pet Dental USA in 2014 and have been a happy client ever since. Vetport has been a perfect fit for us and the Vetport team has been able to tailor Vetport to really suit our business. We are not your standard general practice veterinary clinic. With our focus on Dentistry and wellness we didn't have the same needs as a standard practice and Vetport has been the perfect partner to give us what we need and is always responsive to our requests.

We have been very happy with Vetport and never had any major issues or concerns.

Hi Brian, Thank you very much for your review. Your kind words inspires us to work even harder to make VETport a better solution provider for the entire veterinary fraternity. With Love. Team VETport

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Vetport is easy to learn, has several ways to get where you need to be within the program. Is cloud based so you can work from home. Offers so many additional services and oppurtunities.

The Inventory inconsistency can be troublesome and time consuming

Hi Brenda, Thank you very much for the review. The inventory module is a very detailed module designed to serve even a large group of practices. We would be happy to walk you through once again. Thanks for the love! Team VETport

The software is totally portable, secure, and once it is set up and customized very easy to use. I can use it from my computer, laptop, or iPhone. It syncs effortlessly.

I dont feel like the inventory feature is as accurate as it could be, but I dont have a high need for this feature since I am solo and have a very small practice

Remote access, intuitive to use, literally takes five minutes to train employees on the basics. Tech services/support team is awesome, and they take suggestions to improve the product.

Sometimes some of the accounting features can be hard for employees to grasp, but I think that would apply to any software program out there.

Working from home or on cell phone .[SENSITIVE CONTENT] liked that option

Nothing . Everything seemed to work well at the office

Easy to train staff how to use software

The inventory is somewhat difficult mostly on our side get data entered correctly

We've used VetPort for many years. We offer mobile services and cloud based software is must-have so we can take tablets to patient appointments. VetPort provides paperless medical records, scheduling, inventory managent, and invoicing in one integrated system. Customer support is very fast and very helpful.

The initial new-hire training takes longer than for some other programs.

Hi Dr. Walter, Thank you very much for the review. We are extremely glad that being the first cloud based veterinary practice management software have produced us many loyal customers like SmartVet. Happy to serve you forward. Team VETport

Easily adaptable for my purpose at the time that I bought it way back in the beginning of the product availability. There were no other options at the time

When I first started with this product when it very first came out it was excellent support and service. Now the service and support is absolutely shocking

I have been associated with VETport for more than 8 years and moved to their NextGen application recently. I haven't seen any veterinary PMS that has so much of customisation provided at the end of a doctor. Matching customer support as well

This is a very vast application, it takes a lot of time to make use of VETport in complete.

Thank you, Muhammed. You are one of the most valuable clients we have today. We believe that every veterinary clinic is unique in its own way and they have unique requirements. Which is why customization has been our biggest priority to meet the unique needs of each clinic. Cheers! Team VETport

Cloud based and client focused. Intuitive and relatively easy to use.

Inventory module has issues - doesn't 'speak' to all modules involving inventory. Have to manually adjust.

Hi Linda, Thank you very much for your review. We understand your observation as you are using version 1.0 of VETport. We would be glad to welcome you to VETport Pronghorn version and experience it's depth and beautiful user experience. Team VETport

Customer Service - [SENSITIVE CONTENT] and easy access to other staff members

Portal access for clients on old Legacy version

Hi Denise, Thank you very much for your kind words. We always keep the "customer first" in our every step forward. With all the humility and continuous innovation we have gained many beautiful customers like you. Team VETport.

Vetport is very easy to use, highly recommend for mobile practices

You have to be very precise with the spelling of client/pet names to find the record

Hi Melissa, Thank you very much for your review. We at VETport vow to continue providing the world class veterinary solution for years to come. Team VETport

Web based, intuitive, responsive to feature requests, pricing, cross platform, image upload options, text features, slack integration...on and on...

Occasional support issue with communication. Can be cumbersome on creating new logins occasionally.

Hi Dr. Pedersen, Thank you very much for your review. Team VETport

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We would sincerely like to address issues you are facing. We see these are a mixed basket of issues - some setup related, some bugs and some features to be added/enhanced. We are keen to work and iron out all these issues with you and look forward to you giving us the time to address them. Thank you.

Cloud-based software. This is great for me and my practice because we do house calls.

It could be more intuitive. To change or adjust some features require a decent amount of IT knowledge. This is where the customer service came in very handy!

Thank you Jannel for your review. It means a lot for us to hear from our valuable customers. We will be committed to extend the world class service for life. Team VETport

What i like the most is that it Can be modified

We Least liked the Huge learning curve..

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Will simplify booking appts for multiple mobile vets. Allows customized emails to be sent out to new clients. Allows for quicker medical record entries.

Steep learning curve and we needed much customization due to the unique nature of our mobile end of life service. [SENSITIVE CONTENT HIDDEN] and his team were readily available to teach us and make modifications to the system for it to work for us.

Hi Faith, Thank you very much for the review. We are extremely happy for being able to meet your unique requirement. The depth VETport offers has been proven once again. Looking forward to serve you ahead Team VETport

Ease of use, helpful and courteous support staff to assist with training and implementation.

SMS not included in fees and integration is required to be functional.

The appointment, client and patient data management and all other features have really put my Clinic in such a good place. We were heading for rocky waters before VETport, now our processes much more seamless.

I wish there was a video library to help beyond the on-boarding training that the team gives. They do provide help files but a video library would do a lot of help.

Thank you very much for the review Akpor. We have noted your suggestions. Looking forward to many successful years with VETport being your software partner! Team VETport