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DaySmart Vet Logo

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Cloud-Based Practice Management Software

(1)

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DaySmart Vet Features

Features Summary

Functionality

4.3

/5

144

Total features

36

1 categories

DaySmart Vet features

API
Activity Dashboard
Alerts/Notifications
Appointment Scheduling
Billing & Invoicing
Calendar Management
Charting
Client Management

Common features of Veterinary software

API
Accounting
Activity Dashboard
Alerts/Notifications
Appointment Scheduling
Billing & Invoicing
CRM
Calendar Management

Price starts from

116

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

144

Price starts from

116

Per month

Total Features

36

Unique features

  • Patient Portal

Functionality

4.8

/5

151

Price starts from

Free

Total Features

39

Features in Common

34

Unique features

  • Historical Reporting

  • E-Prescribing

  • Self Service Portal

  • Medical Billing

Functionality

4.5

/5

234

Price starts from

230

/user

Per month

Total Features

61

Features in Common

31

Unique features

  • Physician Management

  • Customizable Forms

  • Accounting

  • Medical Records

Common DaySmart Vet comparisons

DaySmart Vet logo
ezyVet logo
DaySmart VetvsezyVet
DaySmart Vet logo
Shepherd logo
DaySmart VetvsShepherd
DaySmart Vet logo
Covetrus Avimark logo
DaySmart VetvsCovetrus Avimark
DaySmart Vet logo
Digitail logo
DaySmart VetvsDigitail
DaySmart Vet logo
NaVetor logo
DaySmart VetvsNaVetor

Reviewers who mentioned features said:

SP
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Stacey P.

Veterinary, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Improves staff efficiency, provides improved customer service, great support

Reviewed 6 years ago

Going from a full paper practice with no on-line access to a full paperless cloud-based program was stressful and full of 'how are we going to do THIS' moments during the first 6-8 months. Vetter was very helpful prior to launch, but many protocols we had to figure out for ourselves. I love how we are able to integrate so many things automatically - labs are attached automatically, we now have our merchant services integrated into Vetter, saving the customer service reps a second step. I love having access to the system anywhere, anytime. In general, Vetter is an easy-to-use veterinary software system that is responsive to user input and is constantly developing new and improved functionality.

Pros

I purchased Vetter after purchasing a practice with an old server and a non-internet-integrated software system. I reviewed server-based software and decided that a cloud-based system would be more ideal for me. I wanted to go paperless and Vetter allows us to keep all of our client communication information in one place and it easily attached to the patient or client record so we can track what...

Cons

Although invoicing is very easy, the financial side of Vetter is not at all intuitive - the fact that a credit that was applied today will show on an invoice from last year always baffles me. Initially it was very confusing how Vetter views transactions in client accounts, but we have become accustomed to thinking like an accountant. ALL codes are considered Inventory items, but I would like to be...

KS
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Kezia S.

Veterinary, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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DaySmart Veterinary Review

Reviewed 3 months ago

Overall a really good system with a couple things that are just not set up correctly for veterinary medicine. I would still recommend the system.

Pros

Ease of use, able to keep multiple tabs open, a lot of information is easily accessed, customizable, detailed reports, integrated time sheets/staff accounts.

Cons

Vaccination reminders are not set up for how veterinary medicine works. Inventory is quite difficult to manage effectively and not set up to track for injectable medications/liquid meds and will switch purchases according to exp. dates instead of most recent purchases. Adjustments are constantly having to be made in inventory and it takes a lot of time. Controlled substances have to be tracked outside of the inventory system to ensure they are being counted for correctly due to the way it pulls from purchases vs exp dates.

KF
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Katie F.

Veterinary, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Why did you change your mind on pricing 2 months in?

Reviewed 9 months ago

Why won't you respond to my questions about pricing? Why does it take so long for tech support? Why can't I schedule an appointment using my phone?

Pros

I think that the charting and invoicing is good. I like the reminders, but I wish I had the option of them all being text or email and not the "mail" option

Cons

I don't like that I was promised free 2-way texting when I signed on for the program and the app -- and then they started charging me 2 months in. I don't like that I email tech support and it takes 3-4 days for a response. I don't like it that the salesman will not respond about why my price was changed. I don't like that once you are "finished" with training no one will help.

IT
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Iain T.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Super Smart Veterinary Software with Great Support

Reviewed 10 months ago

The support and integration process was amazing. The online and direct support we received while migrating our database, establishing our inventory and pricing, developing reminder protocols and systems was prompt and accurate. Overall this software platform allows us to maximise our day to day efficiency while enhancing our patient care and client experience.

Pros

The functionality of this software is brilliant. So many of the other veterinary PMS platforms we trialled were complicated and difficult to navigate. With DaySmart Vet we can have a new Team member able to use this software efficiently with a 90 minute training video specific to our business.

Cons

The time zone difference between support in USA and Australia is at times frustrating but the quality and dedication of the support far outweighs any inconvenience.

MC
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Michael C.

Veterinary, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vetter has been a game changer for our boutique small animal practice in Western Australia.

Reviewed 6 years ago

Improved workflow, better customer service, flexibility of plan, easy access from anywhere as cloud-based, no need to purchase and maintain server, peace-of-mind for top-notch data protection and back-up by Vetter.

Pros

Cloud-based - no cumbersome server in-house, easy access anywhere (think reviewing records from home, billing clients on -the-spot during housecalls etc). When internet is down due to power outage, still easy access on iPad using 4G. You can attach x-rays and scanned PDF documents, lab results etc.. to specific visits or lab items - this is a great feature. Customer support is friendly, responsive...

Cons

Printing invoices and documents requires 2 clicks instead of one, as first click takes you to a PDF window, then you have to print from there. Wish it would print like Paypal where it opens the printing dialogue automatically. Has some quirks e.g. medical items, drugs and procedures are called 'medical records' and medical history is called ' medical notes' instead of 'medical records' - not a big...

SS
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Samantha S.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Practice Software.

Reviewed a year ago

Overall we really like DaySmart Vet. We can easily manage our days here at the clinic with ease.

Pros

The product is very easy to use and train new employees on. It is very straight forward.

Cons

The process to launch was a headache and not all of our data came over as anticipated. I definitely think there needs to be a tech here on site for launch.

EG
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Elena G.

Veterinary, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Completely changed record-keeping for our not-for-profit veterinary clinic

Reviewed 7 years ago

The main benefit that we, as an organization, gain from this software, is the ability to evaluate how and what we are doing. We can create reports about how many dogs vs cats, how many sx's vs vaccines vs procedures, how many appointments in one country versus another, what community our clients are coming from, and much much more. This information is critical for us in terms of annual reporting to our following, but also to plan for the upcoming year, and is equally useful to a clinic that is run strictly as a business.

Pros

Vetter is flexible, intuitive, well-organized and helps us manage every aspect of our clinic. Even though we are a not-for-profit located in Chile, we still have to run our clinic like a business, and it has really helped us get there. We have veterinary projects in a number of different countries, and we have been able to quite easily modify everything from forms to inventory items to accommodate...

Cons

It is not available offline which can make it difficult to use in remote areas and the inventory section took a while to learn.

MJ
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Maan Joy B.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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NVAC’s Review on Daysmart

Reviewed 10 months ago

Overall, for the last 6years we have been using vetter|daysmart, it has been very very helpful for us. The sudden shift from our rates allowed was difficult for us to retain the system, unfortunately. We had to give up alot of exclusive services for us to maintain using daysmart.

Pros

Easy to use, interface friendly. Inventory is also very helpful, as is daily/monthly and yearly reports for assessment of our performance.

Cons

Very expensive, especially for us, a vet clinic in the Philippines.

WV
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Will V.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Using Daysmart (previously Vetter) and the 6+ years of use

Reviewed a year ago

Over all Daysmart is "Ok" but it could be so much better especially if they took what we suggest and implement the suggested changes. A Practice management system should not only help with clients and patients but also with the staff that operates it. I have suggested for years they should have something of an announcement square located on the main schedule screen. So when an employee sees the...

Pros

I do like the tabs and the way it flows from the start of the schedule screen all the way into the patient file. It has a ease of use in that respect and gets the job done.

Cons

I dislike that many features within Daysmart is often an additional cost such as the text messaging. These days there are many services that offer unlimited texting that a company like could purchase and then integrate into their system for the clients at no additional charge. Just to give one example.

JR
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Jenny R.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I would not recommend this software

Reviewed 5 months ago
Pros

It is a cloud based software and we were looking to not have an internal server

Cons

The financial data, reminders and inventory management are horrid

MU
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Marie U.

Veterinary, 11-50 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Worst Software Decision

Reviewed 4 years ago

Horrible. Didn't end up using for very long before we switched to a new program.

Pros

At first, it seemed extremely easy to use and in many ways it is simple.

Cons

Reporting and financial capabilities were inaccurate. Customer service was horrible.

RS
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RJ S.

Veterinary, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Lots of promise, little follow through

Reviewed 7 years ago

Long and short is that for the cost (if you are small, limited staff, and do not attempt to leverage the system), it is a good deal. Customer service is very good and responsive and you will get the basics you need for an essential EMR. Now for the bad: -- First, they always promise way more functionality than they ever deliver. -- They have a base cost w/ up charges to use areas in the system...

Pros

Cost effective if kept simple and you do not try to leverage the system

Cons

See comments - overall poor programming ultimately

AS
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Amir S.

Veterinary, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to get started, competitively priced, practical and versatile

Reviewed 8 years ago

I started searching for a new veterinary practice management software platform in 2014. At the time, I was getting ready to sell my urban brick and mortar general practice so I can develop my mobile practice focused on hospice and palliative care services for animals and their families. Compared to other programs in the market, Vetter Software was extremely easy to get started with in every respect....

Pros

No pros were added to this review

Cons

No cons were added to this review

MB
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Mark B.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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I told Vetter that I'd make one of these reviews EVERY TIME vetter goes down on during operating hrs

Reviewed 5 years ago

I've worked with worse - CORNERSTONE, INTRAVET

Pros

*all you need is a internet access to use it

Cons

IT STOPS WORKING DURING OPERATING HOURS THUS STOPPING YOUR OPERATION "DEAD IN THE WATER". HOW DO YOU EXPECT CLIENTS TO UNDERSTAND WHEN YOU SAY, WE CAN'T GET THEM AN Rx, OR CHECK THEM OUT, OR SEE THE APPOINTMENT SCHEDULE FOR WHAT IS ON THE WAY. THIS HAPPENS EVERY 8-12 wks. *google cloud print is an issue *if you open a page of history on a patient, then go to a record on that page and open the record,...

LA
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Leah A.

Veterinary, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Overall we have had a positive experience and have recommended the system to others.

Reviewed 7 years ago

Greater client communication. Greater internal communication. Much improved ease of use from our last software.

Pros

The ease of use is really helpful. There are multiple ways to achieve a goal. It is great to be able to email the client directly from the software. Being able to have templates for discharge instructions, forms, etc. that can be personalized easily is handy. The reports available are very helpful, and lately have been continuing to improve. The ability to be selective on what part of a patient record gets emailed to other clinics is convenient. Having the pop up reminder notes is incredibly beneficial for internal communication purposes.

Cons

There seems to be a lack of communication about when the changes to the system are implemented, for example: we will clock in and something is different and we have to stumble through. As per any system, there are still flaws in the inventory setup, in our opinion the biggest being the differentiation between an inventory item and a procedure and not currently being given the choice to choose between the two. Also, the billing piece is less intuitive if you do not have accounting experience.

AR
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Angel R.

Veterinary, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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review

Reviewed 10 months ago
Pros

It has helped me easily invoice and do medical records in a shorter time frame. The mobile access in the field helps me invoice and record medical records in a more timely fashion

Cons

Split billing among groups would be a huge time saver. Also being able to select several animals to invoice/record things like vaccinating or deworming for herd management days would be hugely helpful

MH
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Michael H.

Veterinary, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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GREAT Product!

Reviewed a year ago

Good!

Pros

Ease of use and integration with multiple companies

Cons

I WISH they would return to the old Notes procedures. It take me extra time to move and find my notes. The newest notes should be at the top!!!!! Just like history, billing etc... why are/did they switch. It is a real pain in my ass! Developers could make this an option of me to choose instead of just changing it on an update and not informinf ME the client!

GF
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George F.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Probably the best practice management software I've ever seen !

Reviewed 6 years ago

Absolutely GREAT !!!!

Pros

This soft ware is very user friendly and gives us everything we need. The best part of this system is customer support. The team there has never failed to answer my call and is ready to help in any way they can. As in any software, I don't use all the options enough to remember all the procedures for completing a task so most of the time when I have an issue, it's operator error on my part. Great job to the Vetter Team !!!

Cons

I would like to see bold and colored text in the schedule so we could bring certains issues to our front desk people when checking in.

LB
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Leah B.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Choice for Software!

Reviewed 8 years ago

The software is easy to navigate and intuitive to use. I'm a mobile veterinarian and this has been great to use in the field! Technical support is literally one click, or phone call away. Technical support is prompt to resolve the problem. Hands down, the best technical support team when compared to other software companies.

Pros

The software is easy to use and navigate that was important when I first started. One of the features that I appreciate is the communication key this is something that easily tracks emails and text messages. My communication log is all in one place and easy to reference.

Cons

I wish there was a phone friendly app for the field.

JB
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Jerry B.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Never was right. Overpromised, overpriced, underperforming. promised new functions and support. NOT

Reviewed 6 years ago

experience with hard sales pro.

Pros

The screen saver was attractive. Otherwise the entire system is clumsy. Everything is added expense.

Cons

Sent postal reminders to deceased pets, did not stop when I asked. I refused to pay for these as it cost me clients. I finally asked for my data in a disc format,they held my data hostage for 10 mos. When received it was jumbled and incomplete. I changed to 2iNova and it took months to go through all my data when Vetter IT sent it piecemeal. I have informed them that I will NOT pay. I may bill Vetter for my IT to fix their incompetence. The IT which I used has been involved in 7 veterinary software changeovers and has NEVER seen such a clusterf.

MJ
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Meg J.

Veterinary, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good for remote work but cluncky

Reviewed 2 months ago

meh. I like that it is cloud based however the learning curve is huge and there are no resources or training (I asked)

Pros

I like that it is web based and I like the forms, I wish we had a way to utilize them more.

Cons

It's not intuitive at all and clunky. Simple things like being able make adjustments on invoices and starting new invoices and "closing" or "posting" an unpaid invoice is weird. I can't trust the reports and inventory management is horrible. The "seamlesss" integration with QBO is not "seamless"

EL
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Evin L.

Medical Practice, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Wish I could give a better review

Reviewed 4 months ago
Pros

User friendly record keeping Integrates with many things Mobile friendly Good for using on app etc

Cons

CUSTOMER SUPPORT- ZERO. I cannot even tell you how many times we have had to call with issues over the last year of my new startup practice and how almost every single individual has to elevate the concern to the development team, and can never provide an answer with the issue. And we're talking for SIMPLE things that should not be problematic. Like marking up prices of drugs. How is it that the minimum...

AR
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Verified reviewer

Veterinary, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Veterinary Record Keeping Software Out There

Reviewed 10 months ago

Overall I love Day Smart and will continue to use it as my main and only software for records and appointments.

Pros

I love the ease of access and everything is straightforward and easy to edit. I love the auto-save features when writing records and the ease of scheduling. I also like that I dont have to use all features of the platform for it to function well.

Cons

I wish there were a better way to book two patients for the same client for the same appointment. I also wish that two-way texting was an automatic feature and that it was added to the monthly cost at a lower amount. Currently, the add-on feature is as expensive as the monthly fee, so you are paying twice. Support can take some time to get back to you but they do provide good feedback and instructions on inquires. I wish there was an integration with Square invoicing for records and I hope they start billing in Canadian dollars to the Canadian users.

EW
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Emily W.

Veterinary, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vetter is the perfect medical records software for our exotic cat sanctuary's on-site clinic!

Reviewed 5 years ago

Our clinic is not a "normal" veterinary practice - our clinic serves the 75 resident lions, tigers, leopards, cougars, etc. that call our sanctuary (In-Sync Exotics) home. When researching cloud based systems, I immediately put Vetter at the top of my list, and after talking with the wonderful individuals at the company, I knew that this was the perfect software for us. The people at Vetter understood the differences in needs and preferences that our clinic has from other veterinary clinics, and provided us with ways to optimize the software to meet our unique needs. They also generously provided us with an amazing rate, as we are a non-profit organization. We have been EXTREMELY pleased with this software and this company!

Pros

This software is SO easy to use, yet still comes with all of the features that our clinic was looking for. Everything on this software is intuitive in terms of user-friendliness - it is simple to navigate and everything is extremely well organized. We particularly love that the system is connected to our Abaxis chemistry and hematology analyzers, and that results are automatically stored and organized...

Cons

There are only a few, TINY, very minor things that I would change about this software, including changing the layout of exported/printed patient records, and having the ability to "search" within a particular patient. I would also LOVE if there was an mobile app version of Vetter! Otherwise, I have absolutely no complaints! Any issues (all of which have been relatively minor) that we have had in the past have been quickly resolved by the folks at Vetter.

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Mark F.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This is the software we have been looking for.

Reviewed 6 years ago

This has made my practice successful. We don't have to worry about fighting over the software it simply allows us to do our jobs and to them effectively and efficiently.

Pros

This software is simple yet powerful and allows you to set it up the way you want to use it. You can make it do as little or as much for you as you would like. Working on the go for mobile practice or at a brick and mortar is just as simple. The software just works! I like the cloud base as it allows me to use very little computing power and allows us to work where we need to and when we need to....

Cons

Sometimes the reminder system is a bit clunky and seems to miss some updated items but overall as long as you double check it it works as expected. Sometimes the server bogs down and we all suffer (slow as molasses), usually a minor issue and fixed quickly.