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Recommended
Evin L.
Medical Practice, 1-10 employees
Used daily for 1-2 years
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User friendly record keeping Integrates with many things Mobile friendly Good for using on app etc
CUSTOMER SUPPORT- ZERO. I cannot even tell you how many times we have had to call with issues over the last year of my new startup practice and how almost every single individual has to elevate the concern to the development team, and can never provide an answer with the issue. And we're talking for SIMPLE things that should not be problematic. Like marking up prices of drugs. How is it that the minimum...
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Veterinary, self-employed
Used daily for 6-12 months
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Overall I love Day Smart and will continue to use it as my main and only software for records and appointments.
I love the ease of access and everything is straightforward and easy to edit. I love the auto-save features when writing records and the ease of scheduling. I also like that I dont have to use all features of the platform for it to function well.
I wish there were a better way to book two patients for the same client for the same appointment. I also wish that two-way texting was an automatic feature and that it was added to the monthly cost at a lower amount. Currently, the add-on feature is as expensive as the monthly fee, so you are paying twice. Support can take some time to get back to you but they do provide good feedback and instructions on inquires. I wish there was an integration with Square invoicing for records and I hope they start billing in Canadian dollars to the Canadian users.