VitusVet Features & Capabilities

VitusVet

Instinct Science

ezyVet

VitusVet is a cloud-based veterinary practice management software that enables veterinarians and hospitals to manage administrative workflows, client communications, payments, medical records, appointments, and more.

Activity Dashboard

Alerts/Notifications

Appointment Scheduling

Client Management

Communication Management

Confirmations/Reminders

Customer Database

Electronic Payments

Email Reminders

Patient Records Management

Payment Processing

Prescription Processing

Reminders

Reporting & Statistics

Self Service Portal

SMS Messaging

Third-Party Integrations

Treatment Planning

Workflow Management

PetDesk

Covetrus Pulse

DaySmart Vet

Digitail

Vetstoria

Great experience, love the new innovative solutions.

Great app for all pet owners

Love it! The system is super user friendly, vitus pay is awesome love the daily total and text to pay!

Love all of that Vitus Vet has to offer!

VitusVet's customer support is top-notch. They respond incredibly quickly and I like that I usually get the same one or two people.

Excellent Resource for Client Communication

Customer service has been great and they respond quickly

VitusVet is a great choice

We appreciate you sharing your feedback, Victoria!

We have been pleased with VitusVet as a company and with their software.  Their staff is always responsive and helpful.  The expansion of services they offered throughout the past few years, have made our job a little easier.  Our clients enjoy being able to text us and receiving pictures from us of their pets post-surgery. 

Love VitusVet

Thank you for your feedback, Rebecca! And thank you for being a loyal customer over the years!

Overall we have a good experience with this app.  It helps us to increase our revenue through increased compliance.  It has eased our reminder process and appointment confirmations, saving critical admin time.

Washington DC Administrator Reviews App

I have had a great experience with Vitus Vet. I was previously using Vetscene and their texting feature was not great. We did not get notified when a client wrote to us. It was really important that when switching over there was a way we would get notified when a text came through and Vitus Vet assured me there was. It has been working out great, there is a pop up at the bottom right hand that tells you who is messaging and what is is regarding.  Every time I need customer service they respond quickly and are really helpful. 

Easy to Use

We're happy to hear you've enjoyed our texting feature. Thank you for leaving a review, Jessica!

The main draw for me is the customer support-- we have the BEST account manager (shout out to [SENSITIVE CONTENT HIDDEN]!). He is always available and will readily bend over backwards if there's something he can do to help. He makes a point to reach out and check in. He is ALWAYS considerate of my time, which is SO appreciated. 

You get a partner with Vitus Vet

We hope to streamline our payment system to allow payment via text and email which will cut down on phone calls and CCS time on the phone.  The app helps clients have their pets medical info with them at all times which is especially useful if they are at the ER and we are closed.  The refills via VV also help with the phone calls for both CCS and technicians filling them.

What I like about VV

The setup went flawlessly but support afterwards was not good. We still use it but I don’t have a super strong tie if something better came at better price

Helpful in the post COVID world

It's been great!  A huge help to our front desk personnel...wish we had it during the height of COVID when clients were not allowed in the building.  We also have our credit card processing included in the package, which is competitive and allowed us to upgrade our credit card machines.

Does it all

Thank you for your thoughtful feedback, Valerie! We appreciate your review. 

Overall, we are very happy with Vitus Vet.  The software is so much more robust than what we use it for, but the features we use are great.  The customer service is exceptional. 

Great company

Thank you for your feedback, Kari! We appreciate it.

VitusVet Review

Overall we are very pleased with VitusVet. Our clients love being able to request appointments online and access their pets' records at any time

VitusVet is great for our business!

VitusVet is consistently changing and trying to improved their product.  They have an excellent support team.  The software is still working to be more - I would like it to do more, but for what it does, it is a great product.

VitusVet Features

Features Summary

Screenshots

Contenders comparison

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Reviewers who mentioned features said: