Operto Teams vs BrightSide Rental Management Comparison

Easy to use vacation rental management. Everything from managing scheduling, guest services app, and door management.

Its great. Look forward to the updates to the guest app since it is still fairly new.

Thank you so much for taking the time to review Operto Teams. We are happy to hear that you find the software helpful and easy to use. Thank you for choosing us!

VRScheduler has allowed us to combine our maid scheduling and property management software and consolidate into one dynamic and flexible interface. This has helped us grow the vacation rental management side of our maid business and effectively took us to the next level in our business.

The front end implementation is a little nebulous and takes time, but such is the case with all great things. You get out what you put in, and the learning curve is well worth the reward.

Thank you for taking the time to write a review. We are so pleased to hear that VRScheduler has helped you grow your business. We also appreciate your positive feedback on our customer service. We are there for you 100% whenever you have questions or need assistance. Please consider recommending us to your colleagues. Kind Regards

I love how we can link our vacation rental owner schedules directly to our scheduling calendar. I like the ease of making changes on the calendar, and I really like how simple it is to communicate jobs and notes to staff.

We are in communication with the development team at VRS about a couple of additional features we would like to see. But that’s only because we’ve added residential cleans, on top of our vacation rentals. As for vacation rental cleaning management software, I couldn’t ask for anything more.

Dear Kim, Thank you for your truly amazing 10/10 score. We are delighted that your job is now so much easier since you started to use the VRScheduler and we appreciate your recommendation as well as thoughtful words regarding our truly amazing staff members. If we ever have any questions regarding VRScheduler then please don't hesitate to reach out to us. Warm regards and please stay safe Jill Mason, CEO VRScheduler

VR Scheduler is dynamic, robust software that enables us to task and schedule every activity in our vacation rental business. The developers have adapted the software to meet our needs and continue to develop additional functions/features. VR Scheduler integrates with our property management software. It is a quality, cost-effective addition to our suite of software products.

It is not a one-size fits all product and you need to be focused on how you want to utilize the different features/functions. Implementation both at an administrator and staff level takes training.

It has helped my dad double his property rental business from 50 to 100 units. Exciting product that has made running so many properties a breeze

I would have liked some more help getting going. It was tricky to onboard my over 100 properties. Thanks for a great product nonetheless.

Once set up the daily usage of VRScheduler is a breeze to use. It keeps me organized and gives me the peace of mind that I will never miss a check out clean again!

The set up is quite a process and a bit confusing when trying to establish rules, however the support VRScheduler offers is exceptional. [SENSITIVE CONTENT HIDDEN] has always made herself available for questions!

This product is easy to use and is customizable! My job is 100% easier since we have been using VRScheduler. Our entire vacation rental program runs smooth now. If you haven't already signed up do it now! You wont regret it, I promise!

I can't think of anything that is missing. What is nice about this company, is anytime you have an idea of feedback they are able to make it work. Truly amazing people working for VRS!

Dear Krystal, Thank you for all of your kind words! We think our customers are amazing people as well. Please, continue to recommend VRScheduler to your friends and associates. Kind Regards, The VRScheduler Team

We had originally been using the built-in software for housekeeping that we use for our property management. There was a plethora of issues resulting in confusion, missed cleans, lots of wasted time for me to schedule each week etc. We found VR scheduler based off of the recommendations of our other local management teams and it has made a world of difference. We are able to efficiently schedule a multitude of tasks and know that scheduling conflicts will be notified to us and reset visually to avoid missed tasks etc.

I would appreciate more prerecorded video walk-thru of how to do certain things since I need more of a step-by-step instruction to understand what each thing does. It is a very detailed software so it can almost be too much information for me without someone walking thru it with me. That is more of a personal preference on my end that may also be helpful for others. I also would really like to see an APP for ease of use for our staff since we do work very rurally and our service is spotty at best.

Thank you for writing a review of VRScheduler. We are so happy to hear that it is helping your business to be more efficient. I have passed n your suggestions to create more tutorial videos. Hopefully, we can have this for you in the future. Please recommend us to your friends and colleagues.

Managing schedules for housekeepers over multiple properties that have a variety of check-out days can be a challenge to even the property manager who loves detail. VR Scheduler has made this task, not only easy, it has also shaved off hours every week, making our work more productive. With all cleanings automatically in place on the calendar for the day of check-out and assigned to the correct housekeeper...

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What's not to like? There are really no negatives--quick response time for customer service, a great product that makes my life easier, so I guess the only negative is that it takes some time to do the setup--but what software doesn't!

Hello Dan, Thank you for your detailed and expansive positive review of VRScheduler for your company Destination Leavenworth. We are thrilled and rewarded that you reported our vacation rental software is saving you hours and increasing production. It is an absolute pleasure to work with you to increase your operational performance. Thanks again for being a loyal customer and writing this amazing review, it really made our day here at VRScheduler. Jill

Collectively summarizing your tasks and workforce in a easy to use and broad view format. A definite time saver!

Nothing seems to be missing here. This is a great piece to add to your vr software set of management tools.

VRScheduler is the only scheduling tool I have found that accommodates both my full-service rentals and the owner managed properties cleaned by my company. Before VRScheduler we spent hours copying booking dates into spreadsheets and other software programs. VRScheduler has turned a 20 hour a week task for my manager into 2 hours a week. With VRScheduler I can now grow my vacation rental business without the worries of missing cleans or maintenance tasks.

It does take some focused energy to set up, but their customer service is there to help with every step.

This software has greatly helped our companies organization in housekeeping, maintenance, scheduling and our vendor management.

Initial training is very vague and we have to come back a lot with questions. The rep is very responsive though so it’s not an issue.

I like that VR Scheduler is created and continually developed with the challenges of automating housekeeping and unit maintenance scheduling and visibility for a manager. There is an ongoing focus on automation that is superior to other products. Maybe even more than the excellence of the product, the customer care is THE VERY BEST! I can't thank the VR Scheduler team enough for actually caring about our business. They make themselves available because they know there is nothing more critical than supporting and managing cleaning and maintenance in the short term rental business.

I think the user interface needs work, but the team is aware of this also.

Thank you so much for writing a review of VRScheduler. We are glad that you are enjoying our software and our services. As you mentioned, we are continuously developing new features based on our customer's feedback - keep it coming!

My husband and I manage our vacation rental on our own but we utilize an outside cleaning company. They recently switched to the VRScheduler system. It has been easy to use, I no longer have to manually send a spreadsheet of upcoming bookings. I am able to easily view all bookings, scheduled cleanings and most importantly reports of any damage in a very timely manner. Love how it integrates easily with our Airbnb and Homeaway. Less work on my end, no longer have to update separate calendars. I really like it so far!

No cons were added to this review

After 4 years of tracking vacation rental bookings and cleanings using an Excel spreadsheet and iCal, we decided that our list of 40+ clients was too unwieldy for so much manual entry. VRScheduler automatically imports bookings to a central location, and auto-generates tasks that WE identify to go along with each one. The tasks also feed into a staffing calendar, making scheduling a breeze. The best part is that the software has VASTLY decreased the likelihood of a missed booking. If the visit shows up in VRBO, it's on my calendar!

While each booking and group name imports automatically into VRScheduler, the number of guests still need to be manually entered for each group. We've been told by tech support that this is a limitation of VRBO and Airbnb (not VRScheduler) - but it's the most onerous part of using it.

Thank you for sharing your positive experience with VRScheduler as your vacation rental property management software for your VRBO driven business. We are happy to have you onboard, Christina! Cheers- Sarah

Detailed multi-calendar allows us (and our teams in the field) to easily visualize 100+ properties from a single, birdseye view. Task management automations are easy to setup for housekeeping.

Limitations with invoice creation and quality of the API connection with our Property Management Software. Overall, the system works just fine but we wish VRS had a few more tools to connect our tasks with our maintenance pipeline and revenue.

Hi Tyler, Thank you for your 5-star review of VRScheduler! In regards to your requests, I have good news. We currently have invoicing via stripe in Beta, and will have an API available and a connection with Zapier that will provide the connections by the end of this quarter. I will reach out directly to dicuss. Thanks again for your amazing review! Jill

How easy the learning curve was for staff and employees. Love the ICal link for VRBO and Airbnb Best points scheduling and quick reports. Very affordable for all it does.

We are very pleased It does exactly what we purchased it to do for us

Hi Regina, Thank you for the great review. We love to hear that our software is such a huge time saver for you and we appreciate your feedback! Thank you, Elaina

The software is easy to use and intuitive. I had tried a few other programs and could not figure them out without a lot of help. VRScheduler seems easy to move around in and set things up. If you do need help, the customer service is fantastic. I really appreciate the automated rules that allow us to set things up and then not have to worry about it. We currently service 40 Vacation rental properties (VRBO and AirBnb) and growing. We love that the cost of the software is very affordable and easy to use to communicate with everyone involved in our services! We are able to keep track of everything! I would absolutely recommend VRScheduler for the value, the software itself and the service!

Any cons I have experienced were quickly taken care of by the technical team and the customer service has been extremely personal and helpful!

Thank you, Shelley, for your 5-star review of VRScheduler vacation rental software. We are thrilled to hear that you find the software intuitive and that you are happy with our pricing and customer service. Very best, Sarah

The Live interaction with customers/clients. Very quick and accurate! There is a lot of customization options.

It seems like there are a lot of ways to get the same task or job done in the program I feel that it would be more helpful to simplify and narrow that down.

I am very glad that we found this. I had initially chosen a more expensive program mainly due to the looks visually. VR scheduler is a little outdated looking in my opinion, however, once I got past that to get to the features it was everything we were looking for. We are a hybrid company, somewhere in between a cleaning company and a vacation rental manager. We needed a lot of features, minus the...

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Some other programs were more modern looking and a little easier to learn initially

Dear Rebecca Thank you very much for taking the time to review VRScheduler. We are over the moon that you stuck with us through the training - it really is rewarding to read that we have succeeded in giving you everything that you were looking for and that you found our prices to be really competitive. Please do recommend us to your colleagues in the industry and if there is anything more that we can do for you then please don't hesitate to reach out to us. Kind regards and stay safe

If I am to write every single good thing about Operto Teams this would be an extremely long post. From task automation, to employees management, reporting, housekeeping, operations, frontdesk, maintenance, Operto Teams nails it down to the dot in its feature packed platform. Furthermore, the extensive reporting and flawless integrations takes Operto Teams to a different level. Managing staff and...

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Nothing whatsoever to complain about, have been using Operto Teams for 6 months now and works flawlessly.

Amine, thank you for the kind words. We are so glad that you are enjoying Operto Teams. We look forward to many years of growing and working together. All the best, Operto Teams

Ease of use Customer Support Planning Control Issue Reporting

iOS/Android Apps would be a great upgrade to this product. I believe it is on the development road map :)

Integration with our existing PMS was very easy. VRS quickly imported existing reservation data and we were able to setup recurring cleans and other housekeeping activities quickly. The onboarding and ongoing support is excellent

I don't find all of the processes intuitive. Things like setting up notifications to owners when you want to use your own format took a little bit of figuring out. Once figured out it works perfectly, the "getting there" is the challenge.

Thank you for the review. We are glad to hear that you found the setup quick and our support excellent. We remind all of our customers that we are always here to assist in more detailed settings. Happy to hear that you would recommend us, please do so! Kind Regards,

automated scheduling, ease of use, tracking of billable services, how much our team love using it, how much easier it's made communication with the entire team

I haven't found anything that I don't like about this software.

Dear Jessica, Thanks for your wonderful review. We are so pleased to read how happy you are with VRScheduler and that your colleagues are loving it too. Your recommendation and enthusiasm is really rewarding and makes what we do all the more worthwhile. If we can help any of your other colleagues in the industry or if you need anything more from us then please don't hesitate to get in touch. With thanks, Jill Mason