xCatalyst Reviews

It has been GREAT! All their staff are responsive and genuinely care about getting the system running to meet your needs and expectations. Transfer from the old system and implementation was smooth.

We love having membership, events, donations, website, e-blasts, networking groups, and administration available through one platform. The system is fully customizable, and if it doesn't do what you want now, they can usually find a way to make it happen. ESX provides excellent support and is always ready to listen and provide suggestions as new needs or projects arise. They also do a great job...

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After just three years, our 6-person staff outgrew the product and was frustrated with the limitations of the system, the never ending cost to upgrade the system, and the lack of good customer service we could trust. This felt like a one-way arrangement and not the partnership our organization was looking for. The only way for us to learn about system updates or how to use different areas of the site was to personally speak with one of their team members. There was no user manual, update releases, or knowledge database for admins of the system to reference.

LCA is not a company; it is a professional organization. That has made this review form difficult to complete becasue many of the questions do not relate to us. The part of ESX tht is most important to me is the support given by the team. There has not been a time that I have asked for help that ESX was not there to help.

xCatalyst is set up to empower users to quickly navigate the tool throughout their daily processes. While doing something "in the real world," like planning a new event for our membership, providing customer service via email or phone calls, or updating someone's communication preferences, the user can seamlessly move from one screen to another using intuitive quick links and connections between modules....

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Working with everyone at ESX has been a great experience. They are extremely prompt with answering questions and resolving issues. I wish I had chosen ESX when I initially started with an LMS program. I wasted valuable time and thousands of dollars with Evolve Learning, who proved they don't really care if the program works or not. Coming to ESX was a breath of fresh air - real professionals! They listen very closely to what you need and come up with different ways to address those needs within the software's framework. They also are very conscious of deadlines and really keep the project moving to launch. The ongoing support with Patty, Sebastian, and Jorge is always reliable, friendly, and skillful.

Fairly good - we have a unique organization that needs customization at every step, that is not really possible with any software on the market.

Highest recommendation so far for a website AMS. Great team, very reliable, very smart, very helpful. Great to work with. System performs wonderfully. Customization of ANYTHING is possible. Really awesome for our non-profit organization. Unlike our experience with Timberlake which was HORRIBLE, the folks from ESX Inc have been INCREDIBLE to work with. The system performs very well and while there...

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To whom it may concern: I am writing to recommend ESX . I have had the pleasure of working directly with them for the past two years and it has been a tremendous experience. Their customer service and adaptability to work with clients is one of the many reasons we enjoy using them every day. They are always there to help you and are persistent on making sure you're database is organized and working properly at all times. I have no complaints about ESX and plan on using them for many years to come! They work hard , long hours, keep everything organized and introduced us to creative ideas to help with our members. It is a pleasure dealing with them every day and I strongly recommend trying them out! Please call if you have any questions for me: 512-473-3773

Navigating the task of creating a new site requiring many different features is daunting, but Patty, Sebastian, Jorge, and everyone at ESX has worked tirelessly to support us through this process, meeting aggressive timelines, ensuring our understanding of the system, and keeping us happy. The software took some time for us to learn to navigate, and we still are learning every day, as there are so many options available to make the site better. In any project of this variety there are bumps in the road, but I consistently feel confident that this team will navigate us through the terrain smoothly.

Association Catalyst is a 5 star product and is the foundation of many of our business practices. We look forward to the future with ESX and all of the opportunities.

We use this software for our business website. It's thorough yet easy to initiate and update, so the information contained can always be used. We highly recommend using Catalyst