Xtime Features

Xtime

The end-to-end technology solution for the ultimate service.

4.4/5 (5 reviews)

Competitor Feature Comparison

ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Approval Process Control
Automated Scheduling
Barcode / Ticket Scanning
Benchmarking
Billing & Invoicing
Built-in Accounting
CRM
Calendar/Reminder System
Campaign Management
Cash Management
Cataloging/Categorization
Channel Management
Client Portal
Collections Management
Commenting/Notes
Commission Management
Communication Management
Compliance Management
Contact Database
Contact Management
Contract/License Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Security
Data Visualization
Discount Management
Document Management
Document Storage
Drag & Drop
Electronic Payments
Email Management
Email Marketing
Employee Management
Event Management
File Sharing
For Automotive Dealerships
Fraud Detection
Interaction Tracking
Internal Chat Integration
Inventory Control
Inventory Management
Invoice Management
Invoice Processing
Kitting
Lead Management
Lead Qualification
Loyalty Program
Maintenance Scheduling
Marketing Automation
Membership Management
Mobile Access
Mobile Commerce
Multi-Channel Management
Multi-Channel Marketing
Multi-Currency
Multi-Location
Multi-Store
Online Payments
Order Management
Partial Payments
Payment Processing
Payroll Management
Performance Metrics
Point of Sale (POS)
Product Configurator
Promotions Management
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Reporting
Receipt Management
Recurring/Subscription Billing
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Returns Management
Reviews Management
SEO Management
Sales Pipeline Management
Sales Reports
Search/Filter
Segmentation
Self Service Portal
Service Department
Service History
Shipping Management
Shopping Cart
Social Media Integration
Status Tracking
Task Management
Templates
Territory Management
Third Party Integrations
Transaction History
Version Control
Visual Analytics
Volunteer Management
Website Management
Workflow Management
eCommerce Management
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ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Approval Process Control
Automated Scheduling
Barcode / Ticket Scanning
Benchmarking
Billing & Invoicing
Built-in Accounting
CRM
Calendar/Reminder System
Campaign Management
Cash Management
Cataloging/Categorization
Channel Management
Client Portal
Collections Management
Commenting/Notes
Commission Management
Communication Management
Compliance Management
Contact Database
Contact Management
Contract/License Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Security
Data Visualization
Discount Management
Document Management
Document Storage
Drag & Drop
Electronic Payments
Email Management
Email Marketing
Employee Management
Event Management
File Sharing
For Automotive Dealerships
Fraud Detection
Interaction Tracking
Internal Chat Integration
Inventory Control
Inventory Management
Invoice Management
Invoice Processing
Kitting
Lead Management
Lead Qualification
Loyalty Program
Maintenance Scheduling
Marketing Automation
Membership Management
Mobile Access
Mobile Commerce
Multi-Channel Management
Multi-Channel Marketing
Multi-Currency
Multi-Location
Multi-Store
Online Payments
Order Management
Partial Payments
Payment Processing
Payroll Management
Performance Metrics
Point of Sale (POS)
Product Configurator
Promotions Management
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Reporting
Receipt Management
Recurring/Subscription Billing
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Returns Management
Reviews Management
SEO Management
Sales Pipeline Management
Sales Reports
Search/Filter
Segmentation
Self Service Portal
Service Department
Service History
Shipping Management
Shopping Cart
Social Media Integration
Status Tracking
Task Management
Templates
Territory Management
Third Party Integrations
Transaction History
Version Control
Visual Analytics
Volunteer Management
Website Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Approval Process Control
Automated Scheduling
Barcode / Ticket Scanning
Benchmarking
Billing & Invoicing
Built-in Accounting
CRM
Calendar/Reminder System
Campaign Management
Cash Management
Cataloging/Categorization
Channel Management
Client Portal
Collections Management
Commenting/Notes
Commission Management
Communication Management
Compliance Management
Contact Database
Contact Management
Contract/License Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Security
Data Visualization
Discount Management
Document Management
Document Storage
Drag & Drop
Electronic Payments
Email Management
Email Marketing
Employee Management
Event Management
File Sharing
For Automotive Dealerships
Fraud Detection
Interaction Tracking
Internal Chat Integration
Inventory Control
Inventory Management
Invoice Management
Invoice Processing
Kitting
Lead Management
Lead Qualification
Loyalty Program
Maintenance Scheduling
Marketing Automation
Membership Management
Mobile Access
Mobile Commerce
Multi-Channel Management
Multi-Channel Marketing
Multi-Currency
Multi-Location
Multi-Store
Online Payments
Order Management
Partial Payments
Payment Processing
Payroll Management
Performance Metrics
Point of Sale (POS)
Product Configurator
Promotions Management
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Reporting
Receipt Management
Recurring/Subscription Billing
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Returns Management
Reviews Management
SEO Management
Sales Pipeline Management
Sales Reports
Search/Filter
Segmentation
Self Service Portal
Service Department
Service History
Shipping Management
Shopping Cart
Social Media Integration
Status Tracking
Task Management
Templates
Territory Management
Third Party Integrations
Transaction History
Version Control
Visual Analytics
Volunteer Management
Website Management
Workflow Management
eCommerce Management
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Xtime Feature Reviews

5 reviewers had the following to say about Xtime's features:

Melissa N.

Xtime wants to do everything.. If only they'd do it well.

2020-10-18

While I understand why management wanted to consolidate operations to one platform, every program Xtime replaced was better than Xtime's version - and this even felt true when Xtime updated versions of their own system.

Pros

Customers like being able to make appointments online; Xtime aspires to have every automotive service need served by one platform, which SOUNDS like it would be great if they could iron out the problems; Xtime Classic was user-friendly until it was discontinued

Cons

Xtime scheduler is clunky - every time we had an issue, the solution to fix it would cause other issues to crop up instead; I went back and forth with support for over a year on multiple issues that were still unresolved when I stopped working in the related position; any time Xtime tries to roll out new functionality it instead causes myriad bugs to pop up in the existing operations so it feels like one step forward two steps back; Xtime support answers quickly but their ability to actually resolve issues seemed limited

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew I.

Great Scheduling Tool

2021-03-23

Pros

The scheduling tool is very easy to use and has several nice features.

Cons

It would be nice to have some labor operation integration with Reynolds.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Joe B.

The best in the business, but could use some improvements

2021-03-22

Pros

Xtime allows our website visitors to schedule service.

Cons

I would like to see more cutting edge technology, such as integration with Google Bookings

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
JENNA G.

CUSTOMER CONVIENCE

2019-11-27

Pros

I LIKE THAT A CLIENT CAN GO ONLINE AND SCHEDULE WITH EASE ON THEIR OWN.

Cons

I DO NOT LIKE HOW IT DOES NOT PUSH INTO OUR OTHER DMS, IF IT DID THAT IT WOULD BE PERFECT.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
STEVE B.

Great product, fair price

2021-03-23

Very positive

Pros

We love how easy the system is to use for our BDC team as well as our customers. Very happy with the support if we ever need help.

Cons

The "next" button is hard to see on some screens, so hopefully they fix this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more