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ZenMaid vs Castor EDC Comparison

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Overview

ZenMaid is the first and only marketing and scheduling automation software for maid services. We help over 100 owners every...

Castor is the top-rated Electronic Data Capture (EDC) system. Castor's solutions enable researchers to easily capture, integrate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

49

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

97

22

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

82

36

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Love how the software tracks your leads and how they came to you - provides great reporting for tracking which marketing sources are the most effective for you.

GC

Gina C.

They are constantly making improvements and working to make this the best maid service software on the market. We love how easy it is to use and the incredible support we get from their team.

T&

Thomas & Katie R.

I am overall very happy with ZenMaid, it has turned our business around for the better, I hope the minor issues can get fixed. I would highly recommend it to other cleaning services.

DT

Darlyn T.

Pros

Overall experience with Castor is extremely positive. I think the customer support has been great and I really enjoy the company.

AK

Alexandra K.

Easy data download process, great interface, and very affordable compared to the other EDC systems out there.

Arick W.

Very positive and would definitely recommend if given the opportunity.

LC

Laura C.

Cons

I hate the little circles with the tech's initials. We have many employees with very similar initials.

MD

Michelle D.

The app and website both run slow on mobile as well. The WORST part about mobile usage is the lack of any kind of autosave feature.

TH

Tom H.

Payroll has been an ongoing issue and I am beyond frustrated. There is a glitch and it takes me 3x as long and many reviews to get it right each week.

HG

Heidi G.

Cons

The randomization is only in blocks and there is no other options for randomization which is a little problematic with a small group trials.

VD

Vera D.

For advanced users, there is no accessibility to more powerfull programming to manipulate the platform. The image/file upload feature is very restricted in file size.

BO

Baptiste O.

Some building blocks are a bit limited in how they can be used. For example, some can't be set as "required", so one has to create additional fields to achieve the same result.

AM

Andreas M.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features16
  • 21 CFR Part 11 Compliance
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Audit Management
  • Audit Trail
  • Billing & Invoicing
  • CRF Tracking
  • Clinical Study Management
  • Confirmation/Reminders
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Data Capture and Transfer
  • Data Import/Export
  • Data Verification
  • Data Visualization
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Classification
  • Document Imaging
  • Document Management
  • EMR/EHR
  • Electronic Data Capture
  • Electronic Signature
  • Forms Management
  • GPS
  • HIPAA Compliant
  • Job Management
  • Metadata Management
  • Mobile Access
  • Monitoring
  • Online Booking
  • Patient Management
  • Patient Monitoring
  • Progress Tracking
  • Quotes/Estimates
  • Randomization
  • Real Time Analytics
  • Real Time Reporting
  • Recurring Appointments
  • Reminders
  • Remote Data Capture
  • Role-Based Permissions
  • Routing
  • Scheduling
  • Service History
  • Surveys & Feedback
  • Time Tracking
  • Trial Design
  • Work Order Management
  • Workflow Management
  • Total features37
  • 21 CFR Part 11 Compliance
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Audit Management
  • Audit Trail
  • Billing & Invoicing
  • CRF Tracking
  • Clinical Study Management
  • Confirmation/Reminders
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Data Capture and Transfer
  • Data Import/Export
  • Data Verification
  • Data Visualization
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Classification
  • Document Imaging
  • Document Management
  • EMR/EHR
  • Electronic Data Capture
  • Electronic Signature
  • Forms Management
  • GPS
  • HIPAA Compliant
  • Job Management
  • Metadata Management
  • Mobile Access
  • Monitoring
  • Online Booking
  • Patient Management
  • Patient Monitoring
  • Progress Tracking
  • Quotes/Estimates
  • Randomization
  • Real Time Analytics
  • Real Time Reporting
  • Recurring Appointments
  • Reminders
  • Remote Data Capture
  • Role-Based Permissions
  • Routing
  • Scheduling
  • Service History
  • Surveys & Feedback
  • Time Tracking
  • Trial Design
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations5
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier
  • Total integrations1
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier