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ZenMaid vs Tracker Management Systems Comparison

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Overview

ZenMaid is the first and only marketing and scheduling automation software for maid services. We help over 100 owners every...

Tracker Management Systems is a company dedicated to delivering the best towing software possible to the towing industry....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

49

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

97

22

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

5

4

3

2

1

38

10

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Love how the software tracks your leads and how they came to you - provides great reporting for tracking which marketing sources are the most effective for you.

GC

Gina C.

They are constantly making improvements and working to make this the best maid service software on the market. We love how easy it is to use and the incredible support we get from their team.

T&

Thomas & Katie R.

I am overall very happy with ZenMaid, it has turned our business around for the better, I hope the minor issues can get fixed. I would highly recommend it to other cleaning services.

DT

Darlyn T.

Pros

The support team is amazing. No matter what we need, they respond within minutes and have the perfect solution.

AR

Anonymous Reviewer

Their customer support is very good and the software is working great. The reports help us run our day to day business and some of the new upgrades are helping us be very efficient.

BM

Brad M.

Whenever we have had technical issues, support has generally been good. There are a few of their top techs that are really fantastic to work with.

SH

Steven H.

Cons

I hate the little circles with the tech's initials. We have many employees with very similar initials.

MD

Michelle D.

The app and website both run slow on mobile as well. The WORST part about mobile usage is the lack of any kind of autosave feature.

TH

Tom H.

Payroll has been an ongoing issue and I am beyond frustrated. There is a glitch and it takes me 3x as long and many reviews to get it right each week.

HG

Heidi G.

Cons

I tried to close a month and a year lost both, Scared to try again. Tried to change some short codes won't let me says invoices are out there and there are none.

JL

Jim L.

Trying to teach some of my guys to use this. With this software, that problem no longer exists.

RW

Robert W.

We haven't purchased the TomTom system and we send our calls as text messages. The format is confusing for them, and they receive multiple pages with information cut-off.

SH

Steven H.

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features16
  • Accounting Integration
  • Activity Tracking
  • Billing & Invoicing
  • Client Management
  • Client Portal
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dispatch Management
  • Electronic Signature
  • Fleet Management
  • Fuel Management
  • GPS
  • Invoice Management
  • Job Management
  • Job Tracking
  • Location Tracking
  • Lot Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Online Booking
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Route Optimization
  • Routing
  • Sales Tax Management
  • Scheduling
  • Service History
  • Time Tracking
  • Work Order Management
  • Total features30
  • Accounting Integration
  • Activity Tracking
  • Billing & Invoicing
  • Client Management
  • Client Portal
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dispatch Management
  • Electronic Signature
  • Fleet Management
  • Fuel Management
  • GPS
  • Invoice Management
  • Job Management
  • Job Tracking
  • Location Tracking
  • Lot Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Online Booking
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Route Optimization
  • Routing
  • Sales Tax Management
  • Scheduling
  • Service History
  • Time Tracking
  • Work Order Management

Integrations

  • Total integrations6
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier
  • Total integrations6
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ZenMaid logo

ZenMaid

ZenMaid for Scheduling & Customer Database Functions

Reviewed 2 years ago

We are only using ZenMaid for scheduling purposes so I cannot speak to the payroll / invoicing experience.

Pros

*Designed specifically for cleaning companies * Options for automated communications for both customers and employees (email and/or text) - eg. appointment reminders, schedule changes, customer follow ups after service and more * Excellent customer service - Zenmaid extremely responsive and helpful with questions or concerns *Reasonably priced *Constantly upgrading, improving & adding new features...

Cons

* Can be cumbersome at times - particularly with making changes to recurring services. They seem to be aware of the issue and have been working on making improvements but it's not quite there yet. * Can be glitchy at times but generally can be correlated with when they have been introducing a new update which is understandable I guess. * Custom fields show up in order created and cannot change order...