Customer Relationship Management
Infor CRM (customer relationship management) software provides a single platform to drive customer interaction and improve customer realtionships and experiences. The CRM application combines a range of multi-departmental functions such as marketing, sales, service, resource and lead management features.
Infor CRM is tailored to meet the needs of a number of specific industries. The CRM app serves the financial services, hospitality and gaming, retail, telecom, fashion, healthcare, high tech, manufacturing industries and more. Infor integrates an enterprise-level CRM, CXM and a social CRM tool into one complete customer management application.