0
This is your compare tray
Apps you want to compare will be listed here. Launch a head to head comparison at any time.
Learn why GetApp is free
3CX vs Acefone Comparison
Add to Compare
Compare similar apps
Freshdesk
Bitrix24
Twilio
Agile CRM
VICIdial
Zendesk
Good recommendations?
Overview
3CX is a full-featured phone system – call queues, built-in video calls, web conferencing. Integrate website live chat, Facebook...
No matter your business communication requirement, Acefone has you covered. We support unlimited calling and provide bespoke...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
145
Per year
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
19.99
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
The quality of the recorded calls is amazing and it makes them very useful for training purposes. 3CX gives you a lot of freedom to organize the call list in a way that works for you.
JA
Jessica A.
Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.
LP
Luke P.
Support from the manufacturer is simply outstanding as there knowledge base and support team go the extra mile to help you.
Jimmi N.
Pros
Very good Customer Service and 24/7 help center. I would recommend Acefone to everyone out there who would want their service.
NB
Navin B.
Call recordings seems interesting feature as its unlimited and the Support seems so nice not to mention the quality of the calls.
OS
Omar S.
SENSITIVE CONTENT] is a great person because he is the one who convince me to give him chance to explain and result to that I changed my mind from different company to Acefone.
RS
Rana S.
Cons
The vendor that we bought it from spent no time training us and we had several system issues that tarnished our experience.
RV
Rodger V.
We stopped wasting money on LANDLINES and chose 3CX as out internet phone PBX.
sf
shlomo f.
It can be slow and it's closed-source, which really annoys us.
dh
dan h.
Cons
SUPPORT IS TERRIBLE TOO. They constantly fob you off and tell you it's fixed when it isnt.
Scott B.
Horrible, waste of time, and a complete frustration.
ER
Eric R.
There is nothing that i can actually say i dislike about the software.
LN
Livingston N.
Key features
- Total features113
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts / Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio / Video Conferencing
- Audio Calls
- Auto-Dialer
- Auto-Responders
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Blended Call Center
- CRM
- Calendar Sync
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Branding
- Customizable Caller ID
- Customizable Reports
- Data Import/Export
- Drag & Drop
- Employee Directory
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- For Small Businesses
- HD Audio/Video
- Help Desk Management
- Hotkeys
- IVR / Voice Recognition
- Inbound Call Center
- Interaction Tracking
- Knowledge Base Management
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Multiple Parties
- Multiple User Accounts
- Offline Form
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Performance Metrics
- Phone Key Input
- Predictive Dialer
- Proactive Chat
- Progress Tracking
- Progressive Dialer
- Purchasing & Receiving
- Queue Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-Time Chat
- Real-time Consumer-facing Chat
- Real-time Updates
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Scheduled Recording
- Screen Sharing
- Search/Filter
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Telemarketing Management
- Text to Speech
- Third Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Total features91
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts / Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio / Video Conferencing
- Audio Calls
- Auto-Dialer
- Auto-Responders
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Blended Call Center
- CRM
- Calendar Sync
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Branding
- Customizable Caller ID
- Customizable Reports
- Data Import/Export
- Drag & Drop
- Employee Directory
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- For Small Businesses
- HD Audio/Video
- Help Desk Management
- Hotkeys
- IVR / Voice Recognition
- Inbound Call Center
- Interaction Tracking
- Knowledge Base Management
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Multiple Parties
- Multiple User Accounts
- Offline Form
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Performance Metrics
- Phone Key Input
- Predictive Dialer
- Proactive Chat
- Progress Tracking
- Progressive Dialer
- Purchasing & Receiving
- Queue Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-Time Chat
- Real-time Consumer-facing Chat
- Real-time Updates
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Scheduled Recording
- Screen Sharing
- Search/Filter
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Telemarketing Management
- Text to Speech
- Third Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
Integrations
Alternatives
Explore similar apps
© 2010-2022 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.