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Phone system for support and sales teams
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Recommended
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Insurance, 11-50 employees
Used daily for 6-12 months
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What I like the most is the design of the app itself. It looks nice and the contacts are easy to access. Making calls is easy enough and setting your availability is accessible
Does not ring on mobile, call quality is bad on WiFi, all the bugs and poor sound, but mainly the fact that I miss calls all the time because the app just does not ring. Also, I sound horrible on a headset which makes no sense
Jenny M.
Computer Software, 51-200 employees
Used daily for 6-12 months
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The best feature is not dialing a phone number manually and having a recording to review.
The ease of use to not manually dial increases productivity and the integration to save on Salesforce.
Missed calls ring 1 time and drop immediately. Consistently a phone number is selected by right clicking and scrolling to Dial by AirCall rather than the "green phone" being clicked to dial.