AlertMedia Reviews

Able to geotrack my employees and alert significant weather events

Doesn't always track employees since latest update.

Thank you for leaving us a review! We are so happy to hear AlertMedia helps you keep track of threats near your people. The frequency with which a user's location updates in the app depends on the location sharing settings they set up on their individual phone. We will have your Customer Success Manager reach out with more information.

I like the fact that we as a department and the company as a whole, are kept up to date on potential impactful incidents to our company nationwide

I have yet to find anything I do not like about the software

Thank you so much for leaving us a review! We are really glad to hear that our threat intelligence content has been valuable for you and that you've had a seamless experience.

Alertmedia is intuitive, captures real time key performance indicators, and provides all the functionalities we need in an emergency software. The layout is clean and the instructions are clear. It's hard to make a mistake. It's as if the systems was built to catch errors, allowing users to forge through during an emergency or crisis with ease.

There are no cons to report at this time.

Thank you so much for your review! We are happy to hear you have had a positive experience with us.

We are able to send out clear communications to all of our staff, student and client families. Their support team has helped me with building our groups.

Our customer success managers seem to change often.

Thank you for the feedback! We're so glad AlertMedia helps you send quick and reliable communication during emergencies. Our amazing customer base is growing so quickly that we have continued to scale our CSM team to ensure that we deliver the level of service all of our customers deserve.

Easy deployment. Easy use. Excellent service team.

None. They evolve the product to become better all the time.

Thank you for taking the time to leave us a review! We're glad to hear your experience has been positive.

The software has some Really nice features (geo-fencing, ability to see who has opened the messages, and scalability.

None so far. The software has been flawless and the customer service second to none.

Thank you for sharing your experience with AlertMedia! We are committed to providing our customers with dedicated 1:1 support and are glad to hear your experience has been positive.

Easy to use, lots of features. Scheduled notifications is a great new feature!

Seems high-priced, but I believe it is worthy of the cost after you work with customer service and see everything you get.

Thank you for leaving us a review! We are so glad to hear your experience has been positive.

Super easy to set up and deploy to our employees. Really like being able to group employees by location, team, etc. Tool is easy to use, site is very navigable.

We haven't used it long enough for me to form an opinion about features I might like to see. So far there isn't anything I don't like about the software.

Thank you for leaving us a review! We're glad to hear your experience has been positive and that AlertMedia has helped simplify your communications.

Alert media is a great product that permits us to send company-wide notifications within seconds.

I, personally, have no issues w/ Alert Media at this time.

Thank you for taking the time to leave us a review! We are glad to hear your experience has been positive.

I like that I have the ability to craft an alert specific to the audience I am sending to - this is very important as we have multiple offices in different locations as well as our remote employees

At this time I am happy with the features Alert Media offers

Thank you for leaving us a review! We're so glad to hear your experience has been positive and that AlertMedia helps you stay connected with your dispersed workforce.

It is easy to creating groups and add/delete users to the groups. Sending and updating notification and messages to users is easy. Having a history of notifications and messages is also a nice feature.

Nothing It does everything needed for me to do my job.

Thank you for taking the time to leave us a review! We are glad to hear your experience has been positive.

The option to be able to connect, send notices, etc. with either a small department or the entire company.

Nothing - it really provides everything you need

Thank you for taking the time to leave us a review! We are glad to hear your experience has been positive.

The product is mainly used to contact employees with covid-19 related reasons. the ability to contact any of the facilities employees and have a document that shows conversation history has helped tremendously with our efforts to cross communicate between team members.

there is nothing that stands out about the software its really straightforward and easy to navigate

Thank you for taking the time to share your experience with us! We are so glad to hear it has been positive.

The software is easy to navigate, very user friendly and has many options to chose from.

Honestly there is nothing I don't like! Very positive experience!

Thank you for taking the time to leave us a review! We're glad to hear your experience has been positive and that AlertMedia is helping you to keep employees engaged and supported during COVID.

This product is easy to use, and quick to implement.

I wish you could use the geofencing on the app.

Thank you for taking the time to leave us a review! We're glad to hear your experience has been positive. We will have your Customer Success Manager reach out to share some exciting updates in the works for our mobile app.

Ease of reaching all my employees, options for method of communication and the urgency factor that arises in people's minds when they receive a message.

tracking past messages and responses can be a bit cumbersome

Thank you for taking the time to leave us a review! We're glad to hear your experience has been positive.

AlertMedia was easy to set up on the IT side of things. We connected it to our ADFS with the help of support and only ran into a few issues. It was also easy to set up the feed from our Active Directory to import users.

We are having an issue with Android users being able to use SSO with AlertMedia. It comes up with an error that no one is able to figure out. Otherwise, I can't think of anything I don't like about the core functionality of the application.

Thank you for sharing your experience with AlertMedia! We're happy to hear that implementation was a breeze. Your customer success manager confirmed that you all were able to troubleshoot the SSO error to get Android users up and running. Thanks again for choosing us as your partner in keeping employees safe and informed.

This replaced a tool that was developed in-house. It easily outperformed our old method of notifying users for inclement weather and other building related issues. There have been many new features and enhancements added as well which is nice. IOS App works well also.

Many of the UI related issues I didn’t like originally have been fixed. Things like selecting multiple recipients and creating groups were cumbersome when we first started.

Thank you for taking the time to leave us a review! Ease of use in regards to user management is a top priority at AlertMedia; we're so glad to hear your experience since launching has been positive!

I like that the software works perfectly for its purpose

Not being able to group different departments with in our account

Thank you so much for taking the time to share your review. We're glad to hear the software works well for you! We can definitely help you setup dynamic groups within your account. Your Customer Success Manager will be in touch today to help you get this setup!

AlertMedia is easy to use and it really gets the word out in a timely way.

Maintaining the database with the end users in it.

Thank you for taking the time to leave us a review! We're glad to hear your experience has been positive.

There are lots of available APIs to read/write/modify employee records. Also AlertMedia API guidelines were pretty straight forward and every write/modify calls returned detailed result/log which can be used for reporting or debug in case of failure.

API guideline has some URLs that didn't match the example code in Github

Thank you for taking the time to review us! We are so glad to hear your experience has been positive.

This software is easy to navigate through and get the message out to all that needs to be informed.

We are still working through it but so far there are no complaints.

Thank you for your honest review! We're glad to hear AlertMedia is helping you keep your people informed during emergencies.

It is easy to set up and easy to use. We have it sync'ed with Active Directory so the recipients of the messages we send are always fresh. It works flawlessly on all platforms. Our customer support specialist is always available to give us a hand, whether it is figuring out something we've done wrong (it happens) or fixing something that has gone wrong (hey, that happens sometimes too).

there is nothing I did not like about this software. It sounds like I'm a shill, but honestly, I'm a real customer.

Thank you so much for taking the time to review us. We are glad to hear you have had a positive experience!

How easy it is to use from anywhere. i have had to use it at home on a whim and it wasnt hard at all!

There really arent any issues with it! itas been so easy

Thank you for taking the time to leave us a review! We are glad to hear your experience with our product and team has been positive.

This was probably the fastest implementation I've ever done. We were up and running in less than a day. Training my users was less than 20 minutes.

I'd like to see better integration with Active Directory and AAD in particular.

Thank you for leaving us a review! We are so glad to hear you've had a positive experience and that your implementation was quick. We are always looking to improve and would love to better understand the integration you would like to see between AlertMedia and AAD. We will have your Customer Success Manager reach out to discuss further.