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Aline vs Sabienzia Comparison

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Overview

Aline is a cloud-based VoIP phone system, which helps businesses handle incoming and outgoing calls through call routing,...

Sabienzia is a cloud-based contact center software designed to help businesses streamline customer service operations across...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
10/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(2)

5

4

3

2

1

2

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Not enoughreviews yet

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features25
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Analytics
  • Automatic Call Distribution
  • Availability Indicator
  • CRM Integration
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Configuration Management
  • Contact Management
  • Customizable Caller ID
  • Desktop Notifications
  • Engagement Analytics
  • Fax Management
  • Feedback Collection
  • Help Desk Management
  • History Tracking
  • IVR / Voice Recognition
  • Multi-Channel Communication
  • Performance Metrics
  • Productivity Reporting
  • Real Time Monitoring
  • Records Management
  • Remote Access
  • Reporting & Statistics
  • Role-Based Permissions
  • Spam Blocker
  • Status Tracking
  • Third Party Integration
  • Video Conferencing
  • Voice Mail
  • eCommerce Integration
  • Total features33
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Analytics
  • Automatic Call Distribution
  • Availability Indicator
  • CRM Integration
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Configuration Management
  • Contact Management
  • Customizable Caller ID
  • Desktop Notifications
  • Engagement Analytics
  • Fax Management
  • Feedback Collection
  • Help Desk Management
  • History Tracking
  • IVR / Voice Recognition
  • Multi-Channel Communication
  • Performance Metrics
  • Productivity Reporting
  • Real Time Monitoring
  • Records Management
  • Remote Access
  • Reporting & Statistics
  • Role-Based Permissions
  • Spam Blocker
  • Status Tracking
  • Third Party Integration
  • Video Conferencing
  • Voice Mail
  • eCommerce Integration

Integrations

  • Total integrations10
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations3
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Aline vs. Sabienzia

See how Aline and Sabienzia stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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