Aloware vs Voiso Comparison

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Overview

Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software...

Voiso is a call center software that lets businesses utilize call workflows and smart dialers to handle outbound sales, customer...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$50.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(21)

5

4

3

2

1

14

7

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is an awesome thing using this software. I would recommend this to all to use it.
Perhaps I'm paying too much attention to customer service with my praise, but I just cannot help but feel satisfied having happened upon Aloware.
Many helpful features and creative uses. Makes marketing tracking super easy and automated.

Pros

Cons

I really don't have one that I can articulate. Every problem we've had, [SENSITIVE CONTENT HIDDEN] worked extremely hard to fix immediately.
Upload templates became difficult on certain computer.
The first time mplementation was little bit problematic.

Cons

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features39
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Answering Machine Detection
  • Appointment Management
  • Auto-Dialer
  • Automatic Call Distribution
  • Behavior Tracking
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer Activity Reporting
  • Customer Database
  • Customer Profiling
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Document Templates
  • Drag & Drop Interface
  • Email Integration
  • Escalation Management
  • Follow-up Scheduling
  • IVR / Voice Recognition
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Multi-Channel Communication
  • Performance Metrics
  • Predictive Dialer
  • Project Time Tracking
  • Queue Manager
  • ROI Analytics
  • Real Time Reporting
  • Reporting & Statistics
  • Route Management
  • SMS Marketing Managment
  • Search Functionality
  • Self Service Portal
  • Social Media Integration
  • Third Party Integration
  • Video Call Recording
  • Widgets
  • Workflow Management
  • Total features40
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Answering Machine Detection
  • Appointment Management
  • Auto-Dialer
  • Automatic Call Distribution
  • Behavior Tracking
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer Activity Reporting
  • Customer Database
  • Customer Profiling
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Document Templates
  • Drag & Drop Interface
  • Email Integration
  • Escalation Management
  • Follow-up Scheduling
  • IVR / Voice Recognition
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Multi-Channel Communication
  • Performance Metrics
  • Predictive Dialer
  • Project Time Tracking
  • Queue Manager
  • ROI Analytics
  • Real Time Reporting
  • Reporting & Statistics
  • Route Management
  • SMS Marketing Managment
  • Search Functionality
  • Self Service Portal
  • Social Media Integration
  • Third Party Integration
  • Video Call Recording
  • Widgets
  • Workflow Management

Integrations

  • Total integrations7
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations3
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Aloware vs. Voiso

See how Aloware and Voiso stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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