Alteva vs Spoke Phone Comparison

Overview

Alteva is the leading service provider of cloud communications and collaboration solutions for your business. We deliver...

Spoke turns mobile phones into your business phone system / PBX. You get all the usual PBX/phone system features and more,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$79.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.8

(36)

5

4

3

2

1

30

5

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Pros

Had Rep on board me and she was fantastic. One of the best experiences I've had with a company.
Spoke Phone have been great. The customer service is excellent and the price is fantastic, especially if you make lots of calls.
A user friendly interface with every functionality of a full PABX system. Integrating with our 1300 numbers was simple - call quality is good.

Cons

Cons

No negative feedback - any teething problems were easily and quickly resolved. That what customer support is for.
Bit confusing during set up with an auto-attendant but understand it all now.
I have not hand any problems or concerns about their service.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features1
  • Administrative Reporting
  • Audit Trail
  • Availability Indicator
  • Availability Management
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Employee Communities
  • Employee Management
  • IVR / Voice Recognition
  • Office Directory
  • Real Time Updates
  • Receiving
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Voice Mail
  • Total features17
  • Administrative Reporting
  • Audit Trail
  • Availability Indicator
  • Availability Management
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Employee Communities
  • Employee Management
  • IVR / Voice Recognition
  • Office Directory
  • Real Time Updates
  • Receiving
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Voice Mail

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Alteva vs. Spoke Phone

See how Alteva and Spoke Phone stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.