Alteva vs Vonage Business Comparison

Overview

Alteva is the leading service provider of cloud communications and collaboration solutions for your business. We deliver...

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$14.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5

4

3

2

1

98

64

40

5

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

Pros

It has a great Voice quality(HD Quality) and we can hear it very clearly very easy to use and options are very easy to handle.
Vonage business is great in giving one of the best VOIP and Messaging solution to businesses. Very easy set up, affordable rates and best of all one of the most eye pleasing ui's to date.
I love how you are cost effective and help save us money in the long haul, and we are only a small business. How much more can you do for larger corporations.

Cons

Cons

Their system goes down every now and then, outages that has costs us a few customers. We then have to revert to your mobile phones to make outbound calls which is very inconvenient.
The overall experience was terrible. Installation, customer service, tech support, failure from start to finish.
This was horrible decision that our company made and we switched to a new company with 1 1/2 years.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features1
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Transfer
  • Caller ID
  • Conferencing
  • Employee Communities
  • Mobile Integration
  • Monitoring
  • On-Demand Recording
  • Tagging
  • Voice Mail
  • Total features11
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Transfer
  • Caller ID
  • Conferencing
  • Employee Communities
  • Mobile Integration
  • Monitoring
  • On-Demand Recording
  • Tagging
  • Voice Mail

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations10
  • Dropbox Business
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Alteva vs. Vonage Business

See how Alteva and Vonage Business stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.