Amazon Chime Features

Amazon Chime

Online meeting & video conferencing solution

4.58/5 (19 reviews)

Amazon Chime Feature Summary

  • 1:1 voice calls
  • 1:1 video calls
  • Video conferencing
  • Microsoft Outlook plugin
  • Screen sharing
  • Remote Desktop Control
  • Meeting scheduling
  • Meeting recording
  • Personalized meeting URLs
  • 1:1 chat
  • Chat rooms
  • Message history
  • Tap-to-join
  • Visual roster
  • Drag-and-drop file sharing
  • Availability indicators
  • @mentions
  • Searchable chat history
  • Chat message statuses
  • International dial-in
  • Admin console
  • Active Directory integration

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Third Party Integration (93 other apps)
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Mobile apps

iOS App


277 reviews

See all iPhone Apps

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


1,708 reviews

See all Android Apps

Amazon Chime Feature Reviews

14 reviewers had the following to say about Amazon Chime's features:

Anonymous
(Internet company, 1001-5000 employees)

Really great messenger and video chat software, with great integrations

2019-02-07

Everyday video calls / internal team communication

Pros

Never had such great call quality Steadily improves with new features Seamless integration into most AMZN products/softwares & email programs Lightweight program running in the background Browser version available (also see cons)

Cons

There is one persistent bug with plugging in new headphones - you need to rejoin the conversation in order for it to work Browser version can not share screen

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
jonah yang

Amazon Chime

2018-12-01

Pros

- schedules calls well with gmail - useful for team meetings

Cons

- not very user friendly (people who have never used it before have difficulty learning how to use it and will prefer skype)

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Akash Agrawal

Easy to use and clear to communicate

2019-09-06

We love it, never have any problems with it and recommend it to all.

Pros

Anyone can share their screen and you can have many people on the call.

Cons

Sometimes people in other companies don't have chime so it can take them a while to get on the call.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel Umecker

New User to Chime - Very Happy

2019-01-15

Pros

Between the easy to use interface, integration into some existing applications, and the mobile application, I love it!

Cons

I am a fairly new user and have not found any negatives. I feel I have used it pretty extensively and it has held up great.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Patricia mckenzie

This product is not dependable and when there are issues Amazon support team are the absolute worst!

2019-11-06

We have not switched to another product YET...we have not phone to call other products....

Pros

The entire company dislikes this product - nothing at all!

Cons

The Amazon support team is the worst response team I have ever worked within 40 years of customer service. I would not recopmmend this product or anything that Amazon does outside moving product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Thiago Santos

A highly understated corporate communications service

2019-06-06

A highly understated corporate communications service with a simple, user-friendly interface, and a remote collaboration tool differentiated from competitors, making it a great choice depending on the company's needs.

Pros

The collaborate remote features available on the tool.

Cons

The lack of integration with the main corporate tools of the market.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Graphic Design company, myself only employees)

I like very much!

2019-01-14

For me it is a very important tool of work, since it solves the issue of being able to talk with someone in real time without having to be face to face.

Pros

It works very well and is easy to use.

Cons

At the moment I do not consider anything negative.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Accounting company, 1001-5000 employees)

AWS Chime

2019-04-30

Personal use – excellent pricing.

Pros

I use it for personal projects and I really like simple interface and quality of video. And this is the only one solution that has pay as you go pricing.

Cons

Nothing really. I tried to find the solution that doesn’t require to be installed and failed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(E-Learning company, 501-1000 employees)

Usefull software

2019-02-14

Pros

I use this tools once, I liked it. It seems usefull to communicate at work

Cons

I really think the tool has very poor design.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 51-200 employees)

its just amazing and easy to use!!

2019-01-03

I use it for every type of meeting I have because it not only really stable but it let me record everything in case I want to double check something said in the meeting.

Pros

I really like its really easy to use and how you can interact with other programs like google calendar.

Cons

Maybe be more light while using videos or sharing screen would help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
David Ratcliff

Amazon Chime Review

2019-07-25

We used Skype for business prior to this and we experienced a lot of difficulties in accessing certain features.

Pros

There is also a messaging part of this that I do like.

Cons

Going into this initially was a bit complicated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura Thorne

AMAZING! The best webinar tool out there

2018-11-23

Exceptional, brilliant, amazing, the must have webinar tool

Pros

- Quality of sound and vision - Collaborative -Managable - Yet to fail on us - Great for presentations - Great for interviews and creating videos

Cons

- Kind of difficult to work sometimes but it is 100% the best tool to use. Cost may be of an issue... pay for what you recieve - it is worthit!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chaitanya Burle

Meeting Application

2019-02-13

Pros

It is very easy to showcase your tasks and issues across the world and with your teammates and clients.

Cons

No Negatives and Cons about this software

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Quitta Minter

Let's Chime In

2019-02-09

Amazon Chime has helped my business keep up with the demand and competition in our workforce. It has helped advance my knowledge with a more moder form of its technology.

Pros

The software is easy use and very reliable.

Cons

There is nothing that I dislike about the program.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more