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Asterisk Comparison

Overview

Asterisk is an open-source framework that helps to build communication applications and is used by small, midsize and large...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$595
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(33)

5

4

3

2

1

17

12

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Presently, I am including students in the system such that while on campus they can benefit from free phone calls while on campus. Asterisk is really amazing.
Very reliable and the system can even work as a Windows VM. Since the UI is user friendly and heavily customizable, this is a very good product for small/medium size business.
It is a very stable and practical voice over ip system, you can integrate it with practically any system and the functionality is perfect.

Cons

Need to be careful not to leave it open to fraudulent calls. As a CLI based tool it can be a bit confusing to install from the tgz.
We use this everyday for our phones. We test a variety of platforms on a regular basis, but we have always stuck with Asterisk because it does everything we need.
It's difficult to set up, and some of the menu choices are very esoteric.
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features15
  • API
  • Authentication
  • Automatic Call Distribution
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Communication Management
  • Computer Telephony Integration
  • Database Integration
  • SMS Integration
  • Text to Speech
  • Voice Mail

Integrations

  • Total integrations22
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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