CallCabinet Reviews - Pros & Cons, Ratings & more

Hyperproof

AuditBoard

Accountable

From 10 to 10,000 users or more, CallCabinet is an award-winning SaaS solution that records every audio, video and screen interaction regardless of where and when it happens. Simplify compliance, quality assurance and business intelligence for enterprises of any size.

CallCabinet

Android

Web-based

Windows

iPad

iPhone

Solution

Simplicity of use yet very rich in functionality to make life easier. The quality control aspects are excellent.

Call Center manager

Amazing call recording software. So easy to to install and really cost effective.

Business Development

Using the quality control module on to our voice recording has improved our overall quality.

My experience will CallCabinet and its technology was fantastic.

Manager Business Development

The software is VERY easy to use and never misses a beat when connected through skype. The quality of the recording is superior to any other software that I've used over the past years.

There is very little, if anything, that I dislike about CallCabinet.

The simplicity and user friendliness of the system made it easy for us to navigate around and it further allowed us to see the additional value as a business we could get out of our recording.

Product Manager

Very happy with the pre-sales and integrations support.

Owner

Had trouble installing the software and was passed around from agent to agent with no solution.

Deputy Operations Manager

At times I feel that the options to filter on when you search for calls are a bit limited and with more filter options it might take less time to trace calls.

Easy to follow and understand, very logical flow of the interface. We've had multiple custom integration requests but were well accommodated.

I find the interface visually appealing, but integration was weak and support was very slow.

Simply Amazing

I find the software easy to use. Whenever I have an issue the helpdesk is quick to respond

Had trouble installing the software and was passed around from agent to agent with no solution.  
I feel that the support service was pretty weak for such a high ticket item.


Using the quality control module on to our voice recording has improved our overall quality 

Very happy with the product.

Cost effective solution and better than the other products I have tried.

Amazing call recording software. So easy to to install and really cost effective

Atmos has been fantastic for our legal business

Fully access to our recording and the ability to start understand some facts of our business

CallCabinet Reviews (2025)

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Pros and cons

13 reviews