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Avaya Cloud Office Logo

Avaya Cloud Office

4.2
(39)

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Unified communications and collaboration

(0)

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Avaya Cloud Office Pricing, Features, Reviews and Alternatives

Avaya Cloud Office FAQs

Q. Who are the typical users of Avaya Cloud Office?

Avaya Cloud Office has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does Avaya Cloud Office support?

Avaya Cloud Office supports the following languages:
English


Q. Does Avaya Cloud Office offer an API?

No, Avaya Cloud Office does not have an API available.

Avaya Cloud Office product overview

What is Avaya Cloud Office?

Avaya Cloud Office is a cloud-based collaboration and unified communications solution for SMBs. The software combines calling and chat, with support for multiple devices per number and seamless switching between mobile and desk phones. Directory integration and one-touch dialing aim to streamline calling.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

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Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

7.50

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Avaya Cloud Office features

Functionality

4.1

/5

39

Total features

11

8 categories

Most valued features by users

Reporting/Analytics
Chat/Messaging
Video Conferencing
Customer Experience Management
Employee Coaching Tools
Multi-Channel Communication
Multi-User Collaboration
Presentation Streaming

Functionality contenders

Avaya Cloud Office users reviews

Overall Rating

4.2

/5

39

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.63/10
Rating distribution

5

4

3

2

1

20

10

7

1

1

Pros
Support from Avaya has been superior to what I would have thought we would get. Works great and is reliable.
Avaya is a great office system for everyday use. Reliable and feature rich in terms of operation and on screen control.
The system is very robust and stable, the failures experienced are minimal and the service received from the equipment is great.
Cons
Sometime facing problem with integration with other Vendor.
Also, maintaining several profiles - the phone itself, your web portal, your voicemail profile - can be frustrating.
Signing up with Avaya was the biggest mistake I have made in a long time.

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