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Avochato vs Exceed.ai Comparison

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Overview

Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send,...

Exceed’s AI-Powered Sales Assistant helps companies find and secure customers faster and efficiently by automatically contacting,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

99

22

6

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.9

(13)

5

4

3

2

1

11

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Support is great and the company is very responsive to needs of clients. This software has given us much more flexibility in communication and that has been a huge benefit to our office.
Again, powerful, cost effective, and the Avochato support is amazing. This is the new way of connecting with my past clients.
Avochato has been a great company to work with. Their team is lead by outstanding individuals who knows what it takes to run a successful start up business.

Pros

Amazing dedicated customer success. They are more than just a software company, they consult and make sure you succeed.
Saves a huge amount of work by automatically nurturing and qualifying leads using AI. Great customer success team.
The Most Powerful Software Currently Available, Great Customer Care.

Cons

There were quite a few bugs that popped up that made use difficult, but the support team was usually able to rectify the problems within a few hours.
It was another way to contact clients. The downside again was having to do it one an individual basis.
The voicemail feature is a little annoying and I think shouldn't be an option.

Cons

Hand over only qualified leads to your inside sales team. Remove repetitive error prone tasks your SDR and rep are performing.
The integration into our CRM system was a bit confusing - it's not readily clear how fields should be mapped.
Exceed.ai requires you SDRs to spend one hour a day on the system approving messages and editing responses when Exceed is unsure what to do.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features17
  • API
  • Activity Dashboard
  • Assignment Management
  • Auto-Responders
  • CRM Integration
  • Chat
  • Communication Management
  • Contact Database
  • Contact History
  • Custom Fields
  • Customizable Templates
  • Drip Marketing
  • Email Integration
  • Escalation Management
  • Performance Reports
  • Prioritizing
  • Receiving
  • Reporting & Statistics
  • Rules-Based Workflow
  • SMS Integration
  • SMS Marketing Managment
  • Search Functionality
  • Template Management
  • Third Party Integration
  • Voice Mail
  • Total features10
  • API
  • Activity Dashboard
  • Assignment Management
  • Auto-Responders
  • CRM Integration
  • Chat
  • Communication Management
  • Contact Database
  • Contact History
  • Custom Fields
  • Customizable Templates
  • Drip Marketing
  • Email Integration
  • Escalation Management
  • Performance Reports
  • Prioritizing
  • Receiving
  • Reporting & Statistics
  • Rules-Based Workflow
  • SMS Integration
  • SMS Marketing Managment
  • Search Functionality
  • Template Management
  • Third Party Integration
  • Voice Mail

Integrations

  • Total integrations5
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations10
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Avochato vs. Exceed.ai

See how Avochato and Exceed.ai stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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