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Axios HQ Logo

AI-enabled essential communications management platform

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Axios HQ Reviews

Overall rating

4.8

/5

12

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.33/10

Reviews by rating

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Pros and cons

It helps to have a responsive supportive staff at AxiosHQ. I would recommend that businesses have at least two experts on staff who can then teach their colleagues.
From day 1 I have had the pleasure of working with terrific Axios HQ personnel, who have been so supportive and encouraging.
Axios HQ is a company with high values and principals with which I relate and encourage. A truly great company with a terrific product supported by the best of the best.
Hard to get multiple employees in to the directory and the platform itself without manually uploading.
No real cons except that the footer doesn't show during the building feature.
Have a feature to resend to those who did not open the original email.
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12 reviews

Recommended

BP
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Brad P.

Nonprofit Organization Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Streamlined Marketing Communications Writing and Email Campaigns

Reviewed a year ago

We are producing more engaging content more efficiently. It has help us collaborate better as a team on email content development and storytelling. Our audiences have responded with higher open rates and engagement which proves we are helping them cut through the noise and to get to what matters. This AI tool is invaluable for continuous learning on how to write Smart Brevity better and better.

Pros

Your onboarding process and customer service were excellent and helped us get set up and trained on Smart Brevity quickly. The platform has increased our real time collaboration as a team when producing our email communications. Our open rates and engagement metrics have increased significantly.

Cons

Our designer would like more fonts to choose. Evolve the AI to help with the email campaign metric analysis. Have a feature to resend to those who did not open the original email. Otherwise, this is a very good platform! Congratulations.

EF
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Erica F.

Nonprofit Organization Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Axios is a game changer

Reviewed a year ago

I love that my contact at Axios actually listens to my feedback and personally shows me the new additions.

Pros

I love the whole writing style idea. The format is easy to adapt, while also keeping consistency. It has made our newsletter more user-friendly and easier for our audience to read!

Cons

There are only minor things.. mostly more personalization of newsletters. Being able to change colors/fonts/formats!

CH
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Conor H.

Human Resources, 1,001-5,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Axios is great

Reviewed a year ago

It's been good! No major hiccups and the product does a more effective job than typical email software.

Pros

The best parts of Axios HQ are the brevity scores that keep us on track and efficient; then the other win is the reporting to see open rate, click through rate, etc.

Cons

The major con is the design structure in that we are limited in creativity and branding.

CT
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Craig T.

Human Resources, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Back-office Communicator Known

Reviewed a year ago

From day 1 I have had the pleasure of working with terrific Axios HQ personnel, who have been so supportive and encouraging. Axios HQ is a company with high values and principals with which I relate and encourage. A truly great company with a terrific product supported by the best of the best.

Pros

The flexibility and ease of preparing info blasts is the best. Axios HQ support is responsive and extremely helpful with suggestions for improving delivery as well as consistent upgrades to improve the product. I am truly impressed and grateful for continued support.

Cons

A bit pricy for a small company...but I do appreciate the value.

AF
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Adina F.

Nonprofit Organization Management, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Simple to use

Reviewed a year ago
Pros

Overall it is simple to use for both internal and external communications

Cons

It would be nice if there was a bit more customization offered (in-line images, font options, etc)

HM
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Hannah M.

Construction, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Axios HQ Review

Reviewed a year ago
Pros

Really enjoy the smart axioms feature and the ease of creating a newsletter.

Cons

Hard to get multiple employees in to the directory and the platform itself without manually uploading.

CK
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Chae K.

Construction, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Smart Brevity Style Guide

Reviewed a year ago
Pros

I really liked how Axios AI feature condensed my wording, and that it picked up on style formats that i left out on.

Cons

Heavy content can slow down the speed of the AI reading

EG
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Ellie G.

Nonprofit Organization Management, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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New Axios User

Reviewed a year ago

10/10!

Pros

I like the feature of emoji assistance. I think it is really helpful that AXIOS gives you suggestions

Cons

I don't like that there are only two font options and the structure is a little rigid but i understand that is part of the process

JS
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Joe S.

Financial Services, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A valuable tool for making employee communications more effective and attractive

Reviewed a year ago
Pros

I appreciate that Axios HQ saves me time in creating a monthly employee newsletter. The templates are easy to use, plus they provide recommended options and suggestions for making the content easier to digest. Axios HQ gives me flexibility in producing each edition of the newsletter, plus I really appreciate the end-user reporting data that lets me know/trend how many employees are reading each newsletter and referring to the content. This is among my favorite office software that I use regularly!

Cons

I would like to be able to place photos side-by-side at times and adjust font-size and colors within various articles. But overall, I have very few complaints about the Axios HQ tool.

SR
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Sharon R.

Education Management, 5,001-10,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy switch to AxiosHQ

Reviewed a year ago

Overall, AxiosHQ has been easy-to-use and allows us to present professional looking newsletters and emails. It helps to have a responsive supportive staff at AxiosHQ. I would recommend that businesses have at least two experts on staff who can then teach their colleagues.

Pros

Previous CRM for our school was unreliable, difficult to use, cumbersome and outdated. It was frustrating! Then we made the switch to AxiosHQ. Within two months, everyone was on board and happy with the wysiwyg, SmartBrevity feature, and the look and feel of it all!

Cons

No real cons except that the footer doesn't show during the building feature

DB
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David B.

Food & Beverages, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great for external communications

Reviewed a year ago

We've been using the "smart brevity" features in Axios, and that has really helped us be more concise in our communications with other members.

Pros

We use Axios to compose, edit, approve and send emails to our membership. It checks all the boxes and makes it quite easy for people in different places to get in and work on the content.

Cons

After using the system for several years, there are several features we'd love to have. Being able to comment and annotate, so different reviewers can make suggestions about specific passages and wording, would be very helpful. A robust "track changes" feature, that allowed people to review edits (and could be either approved or rejected) would also be extremely helpful.

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Verified reviewer

Restaurants, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Makes it easy to stay close to the team and share our wins

Reviewed a year ago
Pros

I use Axios for weekly and monthly team emails to our leaders. The card format makes it easy to write a well-structured email. The collaboration features have greatly benefited our monthly email, where we have 3-4 writers involved.

Cons

It would be great if you could manage the visibility of multiple newsletters a bit more easily. As this is adopted more within the company it has begun to be a bit harder to use.