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Bandwidth vs Flowroute Comparison

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Overview

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging...

Flowroute is designed to help businesses create, deploy, and manage a unified system for voice, SMS, MMS, and fax-based communication....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

74

31

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.0

5

4

3

2

1

4

2

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

The ability to manage all of carrier specific assets from a single portal. Ability to reconcile numbers, records and service offering makes Bandwidth one of the best in its class.

AR

Anonymous Reviewer

Super easy to use and it has amazing voice quality, and a ton of amazing features I probably will never use.

Preston T.

The people who run it clearly care about their customers' experiences. The software does a great job and, on the rare occasion when it needs a boost, the customer service is the best in the business.

MO

Megan O.

Pros

Not enoughreviews yet

Cons

I know that passwords need to be changed on a regular basis but not that regularly, sometimes I got lost looking for the information I needed, probably my fault.

AR

Anonymous Reviewer

Unable to order multiple Rate Centers in one order. No option to update the whole order with Switch changes.

JG

Jennifer G.

Lack of route changes in Bulk through the portal. SMS Dashboard availability is not available at this time.

EM

Eyeleen M.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features31
  • 2-Way Messaging
  • API
  • API Design
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Automated Responses
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Screening
  • Call Tracking
  • Caller ID
  • Chat Transcript
  • Chat/Messaging
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Dashboard
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Live Chat
  • MMS
  • Mass Texting
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multiple Parties
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • Text to Speech
  • Third Party Integrations
  • Unified Communications
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Total features27
  • 2-Way Messaging
  • API
  • API Design
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Automated Responses
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Screening
  • Call Tracking
  • Caller ID
  • Chat Transcript
  • Chat/Messaging
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Dashboard
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Live Chat
  • MMS
  • Mass Texting
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multiple Parties
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • Text to Speech
  • Third Party Integrations
  • Unified Communications
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations4
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations5
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM