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Bandwidth vs Vonix Flex Comparison

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Overview

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging...

Vonix Flex is a cloud-based communication platform that enables businesses to interact with clients via message, calls, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$0.35
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$24.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

73

31

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.9

(8)

5

4

3

2

1

7

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

This app basically made my summer amazing. While doing my summer trip around europe, I've connected and jammed with a lot of great people thanks for Bandwidth.
Super easy to use and it has amazing voice quality, and a ton of amazing features I probably will never use.
The people who run it clearly care about their customers' experiences. The software does a great job and, on the rare occasion when it needs a boost, the customer service is the best in the business.

Pros

Not enoughreviews yet

Cons

The application platform must have credentials to access the dashboard API. In addition, the documentation for a single API can easily be very misleading.
I know that passwords need to be changed on a regular basis but not that regularly, sometimes I got lost looking for the information I needed, probably my fault.
Due to the lack of features available, I still subscribe to a couple of other carriers for services that Bandwidth.com does not provide which is unfortunate.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features16
  • API
  • Activity Dashboard
  • Analytics
  • Automatic Notifications
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tracking
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Collaborative Workspace
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customer History
  • Data Synchronization
  • Fax Management
  • History Tracking
  • IVR / Voice Recognition
  • Instant Messaging
  • Monitoring
  • Multi-Channel Communication
  • Performance Metrics
  • Records Management
  • Remote Access
  • SMS Integration
  • Software Development Kit
  • Text to Speech
  • Two-Factor Authentication
  • Voice Mail
  • Total features22
  • API
  • Activity Dashboard
  • Analytics
  • Automatic Notifications
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tracking
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Collaborative Workspace
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customer History
  • Data Synchronization
  • Fax Management
  • History Tracking
  • IVR / Voice Recognition
  • Instant Messaging
  • Monitoring
  • Multi-Channel Communication
  • Performance Metrics
  • Records Management
  • Remote Access
  • SMS Integration
  • Software Development Kit
  • Text to Speech
  • Two-Factor Authentication
  • Voice Mail

Integrations

  • Total integrations1
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Bandwidth vs. Vonix Flex

See how Bandwidth and Vonix Flex stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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