BigMarker Features

BigMarker

The platform for modern webinars, virtual, and hybrid events

4.83/5 (249 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Attendance Management
Attendee Management
Badge Management
Brand Management
CRM
Campaign Management
Chat/Messaging
Collaboration Tools
Conferencing
Customizable Branding
Customizable Forms
Customizable Templates
Data Import/Export
Document Storage
Electronic Hand Raising
Electronic Payments
Email Distribution
Email Management
Email Marketing
Email Reminders
Engagement Tracking
Event Management
Event Scheduling
Event Ticketing
File Sharing
Form Builder
Gamification
Host Controls
Landing Pages/Web Forms
Lead Capture
Lead Generation
Lead Management
Live Chat
Live Streaming
Marketing Automation
Mobile Access
Multi hosts
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
On-Demand Recording
On-Demand Webcasting
On-Demand Webinars
Online Registration
Polls/Voting
Presentation Streaming
Presentation Tools
Private Chat
Q&A Management
Real Time Editing
Real-Time Chat
Recording
Registration Management
Reminders
Reporting/Analytics
Responsive
SEO Management
SSL Security
Scheduling
Screen Sharing
Social Media Integration
Social Promotion
Survey/Poll Management
Surveys & Feedback
Third Party Integrations
Two-Way Audio & Video
User Profiles
Video Conferencing
Video Streaming
Video Support
Virtual Lobby
Visitor Registration
Whiteboard
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Attendance Management
Attendee Management
Badge Management
Brand Management
CRM
Campaign Management
Chat/Messaging
Collaboration Tools
Conferencing
Customizable Branding
Customizable Forms
Customizable Templates
Data Import/Export
Document Storage
Electronic Hand Raising
Electronic Payments
Email Distribution
Email Management
Email Marketing
Email Reminders
Engagement Tracking
Event Management
Event Scheduling
Event Ticketing
File Sharing
Form Builder
Gamification
Host Controls
Landing Pages/Web Forms
Lead Capture
Lead Generation
Lead Management
Live Chat
Live Streaming
Marketing Automation
Mobile Access
Multi hosts
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
On-Demand Recording
On-Demand Webcasting
On-Demand Webinars
Online Registration
Polls/Voting
Presentation Streaming
Presentation Tools
Private Chat
Q&A Management
Real Time Editing
Real-Time Chat
Recording
Registration Management
Reminders
Reporting/Analytics
Responsive
SEO Management
SSL Security
Scheduling
Screen Sharing
Social Media Integration
Social Promotion
Survey/Poll Management
Surveys & Feedback
Third Party Integrations
Two-Way Audio & Video
User Profiles
Video Conferencing
Video Streaming
Video Support
Virtual Lobby
Visitor Registration
Whiteboard
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Attendance Management
Attendee Management
Badge Management
Brand Management
CRM
Campaign Management
Chat/Messaging
Collaboration Tools
Conferencing
Customizable Branding
Customizable Forms
Customizable Templates
Data Import/Export
Document Storage
Electronic Hand Raising
Electronic Payments
Email Distribution
Email Management
Email Marketing
Email Reminders
Engagement Tracking
Event Management
Event Scheduling
Event Ticketing
File Sharing
Form Builder
Gamification
Host Controls
Landing Pages/Web Forms
Lead Capture
Lead Generation
Lead Management
Live Chat
Live Streaming
Marketing Automation
Mobile Access
Multi hosts
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
On-Demand Recording
On-Demand Webcasting
On-Demand Webinars
Online Registration
Polls/Voting
Presentation Streaming
Presentation Tools
Private Chat
Q&A Management
Real Time Editing
Real-Time Chat
Recording
Registration Management
Reminders
Reporting/Analytics
Responsive
SEO Management
SSL Security
Scheduling
Screen Sharing
Social Media Integration
Social Promotion
Survey/Poll Management
Surveys & Feedback
Third Party Integrations
Two-Way Audio & Video
User Profiles
Video Conferencing
Video Streaming
Video Support
Virtual Lobby
Visitor Registration
Whiteboard
Learn moreCompare App

Mobile apps

iOS App


18 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

BigMarker Feature Reviews

25 reviewers had the following to say about BigMarker's features:

Saurabh K.

All-in-one platform for Webinar

2021-10-03

Pros

Live webinar, evergreen webinar with live chat, with lots of useful options and integrations makes it versatile for my webinars.

Cons

It works well for me but if we get mobile app would be cool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ranya F.

Great features for webinars, easy to use

2021-08-19

The user interface is easy and doesn't require guesswork.

Pros

There are many customizable features that I appreciate in-meeting for webinars (or meetings) - the control panel really lays it all out for you, so it's easy to go between "admin" duty and being on camera.

Cons

Being able to pause the recording and resume would be great; currently I still get a message saying I can start and stop the recording only once.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from BigMarker


Hi Ranya,
Thank you so much for taking the time to review our platform, we appreciate your feedback. BigMarker is always looking to optimize an easy to use platform and we are glad to see positive results. We are taking your suggestion being able to pause while recording into consideration during our next update.

Happy event hosting!
Thanks,
Team BigMarker

Read more
John S.

The best product for live and on-demand webinars!

2021-08-31

I can't say enough positive things about the product. We tried various other products and by far Big Marker's experience for speakers and users exceeds them all.

Pros

They can see each other's comments and questions in real-time. The Q&A tab has an 'up vote' feature, which allows the speaker to understand how many attendees have the same question.

Cons

When recoding the webinars, there is no 'pause' feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from BigMarker


Hi John,

Thank you so much for taking the time to talk about your experience with our platform, we appreciate your feedback. BigMarker is always looking to optimize a well rounded webinar experience and we are glad to see positive results.

Happy event hosting!

Thanks,
Team BigMarker

Read more
Taewon L.

Good webinar platform for marketers

2021-09-10

Pros

Good video quality with recording for attendees.

Cons

Miss-spelled auto translating language customization for landing page. Not supports language customization for admin panel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from BigMarker


Hi Taewon,

Thank you so much for taking the time to share your experience with our platform, we appreciate your feedback. BigMarker is always looking to optimize quality and support and we are glad to see positive results. We have recently updated our translation feature and look forward to you testing it out soon.

Happy event hosting!

Thanks,
Team BigMarker

Read more
Anonymous
(Professional Training & Coaching company, 1-10 employees)

Complicated

2018-11-27

Pros

good chat space easy to upload documents for presentations

Cons

It was confusing to use as a participant and presenter Each time I tried to get in it seemed different Wasn't clear where a participant should log in when they were given access

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from BigMarker


Hi there,

I'm so sorry to hear you experienced issues navigating the platform. Our support team would be happy to help! Please email support@bigmarker.com to set up a demo or to speak with a representative.

Read more
Lucian R.

Very expensive

2020-12-16

Initially paid for Premier plan (399 USD). But I reached more 1000 registrants so needed to upgrade this plan. They asked me to pay another 900 usd for 2h and 2000 attendees. Unfortunately, was <1000 att so I paid 900 USD for nothing. I will not come back in the future.

Pros

Have lot of functions, like analytics and reporting.

Cons

Some attendees told me that they couldn't hear me. One video injection was delayed.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Sara S.

Excellent webinar software

2020-11-10

We have used it for free weekly educational webinars on digital marketing, as a means to engage with clients and suppliers during the pandemic. It will continue to be an integral and cost effective part of our delivery of certain types of virtual events

Pros

It is also convenient for participants as they do not need to download an app or software to join the meeting or webinar. Reporting features are excellent and useful for follow up work

Cons

There is a chat function for support, however I did not find a phone number to call.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 1-10 employees)

The most complete webinar platform that I've used

2019-04-05

It's obviously great as an external communication channel for an existing funnel, but it's also great for internal communication and information sharing.

Pros

Extremely fast live videos with no latency.

Cons

Haven't really faced a con yet. There are cheaper webinar options out there but they're not going to be as good as BigMarker. You get what you pay for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Leonard C.

Feature-rich, easy-to-use webinar platform from a team that keeps refining & improving it

2019-06-27

I need something that is stable, dependable, easy-to-use, with the ability to maximize my interaction with audience members before & after webinars.

Pros

+ powerful features for different kinds of webinars: live, recorded, hybrid, etc + ability for webinar hosts to help presenters/attendees troubleshoot their connections + stable, responsive platform + responsive, attentive customer service

Cons

- on-screen real estate isn't optimized when you've got screensharing and presenters appearing at the same time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
DREW D.

Big Marker is the webinar platform marketers dream about

2020-05-11

Thrilled with both the product and service. There are really only two tech companies I fully vouch for with my clients and Big Marker is one of them.

Pros

Tons of free marketing integrations, free API access. Plus an easy to use frictionless presentation experience that you can tailor to your need on an event to event basis.

Cons

The ability to add hidden static fields and pass that data to certain third-party integrations is not 100% there yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Taylor B.

Flexible, browser-based, mobile friendly webinar and virtual summit platform!

2021-08-10

Pros

Bigmarker's browser-based, mobile-friendly approach made it super easy for my virtual event's participants to join from all over the world, even enabling chat with the speaker via SMS when the speaker's weren't able to bet at a computer while their talks were streaming.

Cons

Some of our recordings were occasionally a little choppy, or slightly out of sync.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from BigMarker


Hi Taylor,

Thank you so much for taking the time to review BigMarker. We are happy to hear that your experience was easy and enjoyable. BigMarker is constantly making a point to be accessible for all participants.
As BigMarker is growing and adapting, we really turn to our feedback to know where we can improve. Thank you for providing transparent feedback on internet service. We hold ourselves to making sure our customers receive the highest quality and will be working to improve this aspect of our product.
We truly appreciate your review and hope to work with you in the future!

Thank you,
Team BigMarker

Read more
Anonymous
(Translation and Localization company, 11-50 employees)

Fully-featured and easy to use for online webinars and meetings

2019-04-10

It saves me a lot of time through its copy webinars settings.

Pros

- Many features to use - Powerfull admin controls - The support team is great - Ready made landing pages - SEO and social media integrated features - Email sequence feature enables excellent follow up with attendees - Payment gateways integration (like Paypal and Thrive Cart) - Facebook Live integration

Cons

- Sometimes the streaming needs a strong connection - It needs some time to learn the interface

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rachael W.

Bigmarker is the ALL in ONE solution for webinar and meetings

2021-09-01

I am really pleased and impressed with the capabilities of this software. It is a very professional webinar platform. Very happy user.

Pros

It is the best live webinar software that I have ever used.

Cons

There are a lot of features that I have not used (not sure if I can call this a con though), I hope to make more use of them in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from BigMarker


Hi Rachael,

Thank you so much for taking the time to give your feedback on our platform, we appreciate your review. BigMarker is always looking to optimize and update our platform as often as possible and we are glad to see positive results.

Happy event hosting!

Thanks,
Team BigMarker

Read more
Jaymie M.

Good quality, functionality issues during live webinars

2017-07-27

Video quality was good, as was ease of use for attendees.

Pros

Setting up registration pages was quite easy, and the interface is very modern and user friendly. The video and audio quality are good and create a good user experience.

Cons

I also dislike not being able to customize registrant and attendee emails unless you are using certain third-party software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Lane A.

No Customer Service or Support

2020-05-17

Support is practically non-existent. No chat support and no phone number.

Pros

The live webinar experience is pretty good for the audience and to manage from the admin side.

Cons

Facebook Pixel and Google Analytics tracking could be simpler, rather than me needing to manually add events.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Nelson P.

BigMarker = BigTime

2019-10-09

I think this is an easy and affordable webinar and meeting software.

Pros

Easy to use Multi-purpose Integrations Teams and users management

Cons

No residual virtual meeting rooms Should have more business case videos

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Katie M.

Awesome tool for webinars, meetings and live events

2021-08-25

BigMarker is a great all-in-one tool that allows you to run live webinars, recorded webinars, meetings and courses.

Pros

Having a live or on-demand option is a big plus for me and having it integrate seamlessly with other software (like Hey Summit) it also a pro.

Cons

I haven't really found any cons yet other than it takes time to set everything up.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from BigMarker


Hi Katie,

Thank you so much for taking the time to talk about your experience with our platform, we appreciate your feedback. BigMarker is always looking to optimize our live and on-demand options and we are glad to see positive results.

Happy event hosting!

Thanks,
Team BigMarker

Read more
Samantha T.

Great Product Easy to Use

2021-01-18

Our audience likes the platform and our employees find it easy to use.

Pros

It offers all of the standard features you'd expect as well as integrations/widgets for your website, SEO functionality, and a few other features that come in handy.

Cons

They have a chat feature but sometimes you won't hear back from them for a bit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Krzysztof A.

Big webinars

2018-11-09

Webinars

Pros

Nice and easy to use dashboard. You have to get into but then it's OK.

Cons

Some problems with Polish language. Video recording window is small.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Helen T.

Hands down the best

2019-12-03

High quality webinars without needing to download anything.

Pros

Full of innovative features that are frequently updated and improved by the team. Recordings, CTA, chats, multilingual support all increase leads and value.

Cons

There are no cons. If there are any issues or improvements, the team will be quick to respond to improve things.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex D.

Everything I've ever wanted in a webinar platform

2019-03-27

Pros

BigMarker is the perfect blend of "feature rich" and "easy to use". The UI on BigMarker is fantastic.

Cons

The one thing I would improve upon is the call-to-action function, but I know they have already added more options to this than when I originally started using it, and are continuing to add more functionality all the time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bhrat B.

Best Webinar software

2021-08-15

Satisfied.

Pros

Ease of use and no-software downloading required for webinars

Cons

Mobile interface. the mobile interface or app can be better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from BigMarker


Hi Bhrat,

Thank you so much for taking the time to review our platform, we appreciate your feedback. BigMarker is always looking to optimize an easy to use and browser-based platform and we are glad to see positive results.

Happy event hosting!

Thanks,
Team BigMarker

Read more
Andrew L.

Impressive quality and service

2021-10-14

While I wouldn't use it for multiple speakers, it is a great platform to get leads

Pros

Ease of use and many useful features are well worth the cost of a highly effective video conference tool.

Cons

The recordings could be improved but it isn't bad at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brittany N.

My BigMarker Review

2021-03-04

Enhancing virtual webinars in real-time from anywhere.

Pros

Availability of robust marketing capabilities is what I like most about BigMarker. Virtual events enhancement is another great aspect.

Cons

Nonetheless, BigMarker has so many features that it makes it overwhelming to fully customize all without looking for tutorials.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from BigMarker


Hi Brittany,
We're happy to hear that you're enjoying our vast array of marketing capabilities, and would love to answer any questions to ensure you're able to take full advantage of all of them. Please send us an email at support@bigmarker.com; I've alerted our customer success team that you may be reaching out. Have a great day and thank you for being a BigMarker customer!

Read more
Chris D.

Superb webinar platform for all your needs

2019-08-25

I've tried multiple webinar softwares and settled on BigMarker due to their rich features, modern platform and integrations and competitive pricing.

Pros

I found it really easy to get going quickly as the UI is very intuitive.

Cons

I wasn't 100% sure about the pricing versus features as there were quite a few to choose from, but it's really configurable for your needs and once you understand it, it means you can buy what you need so you can control your costs effectively.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more