Blink Session Features

Blink Session

Videoconferencing for online tutors & therapists

4.5/5 (24 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Account Reconciliation
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Attendance Tracking
Authentication
Automatic Backup
Availability Management
Batch Processing
Bill Payment
Billing & Invoicing
Built-In Database
Calendar Management
Calendar Sync
Chat/Messaging
Class Scheduling
Client Management
Client Portal
Collaboration Tools
Conferencing
Confirmation/Reminders
Contact Database
Contact Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customization
Data Import/Export
Document Management
Document Storage
Drag & Drop
Electronic Payments
Employee Management
Event Calendar
Faculty/Staff Management
File Management
Goal Setting / Tracking
HIPAA Compliant
Healthcare Compliance
Instructor Management
Intake Management
Interaction Tracking
Interactive Content
Invoice History
Invoice Management
Leave Tracking
Live Chat
Medical Billing
Mobile Access
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
On Call Scheduling
One-to-One Messaging
Online Catalog
Patient Engagement
Patient Intake
Patient Management
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Physician Management
Physician Scheduling
Practice Management
Progress Notes
Progress Tracking
Project Management
Records Management
Recurring Appointments
Recurring Tasks
Referral Tracking
Reminders
Reporting/Analytics
Resource Management
SOAP notes
Search/Filter
Secure Data Storage
Secure Login
Secure Messaging
Self Payment
Self Service Portal
Student Portal
Task Scheduling
Team Calendars
Team Notes
Training Management
Treatment Planning
Two-Way Audio & Video
Video Conferencing
Video Consultations
Video Streaming
Video Support
Virtual Waiting Room
Whiteboard
Workflow Management
Learn moreCompare App
API
Access Controls/Permissions
Account Reconciliation
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Attendance Tracking
Authentication
Automatic Backup
Availability Management
Batch Processing
Bill Payment
Billing & Invoicing
Built-In Database
Calendar Management
Calendar Sync
Chat/Messaging
Class Scheduling
Client Management
Client Portal
Collaboration Tools
Conferencing
Confirmation/Reminders
Contact Database
Contact Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customization
Data Import/Export
Document Management
Document Storage
Drag & Drop
Electronic Payments
Employee Management
Event Calendar
Faculty/Staff Management
File Management
Goal Setting / Tracking
HIPAA Compliant
Healthcare Compliance
Instructor Management
Intake Management
Interaction Tracking
Interactive Content
Invoice History
Invoice Management
Leave Tracking
Live Chat
Medical Billing
Mobile Access
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
On Call Scheduling
One-to-One Messaging
Online Catalog
Patient Engagement
Patient Intake
Patient Management
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Physician Management
Physician Scheduling
Practice Management
Progress Notes
Progress Tracking
Project Management
Records Management
Recurring Appointments
Recurring Tasks
Referral Tracking
Reminders
Reporting/Analytics
Resource Management
SOAP notes
Search/Filter
Secure Data Storage
Secure Login
Secure Messaging
Self Payment
Self Service Portal
Student Portal
Task Scheduling
Team Calendars
Team Notes
Training Management
Treatment Planning
Two-Way Audio & Video
Video Conferencing
Video Consultations
Video Streaming
Video Support
Virtual Waiting Room
Whiteboard
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Account Reconciliation
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Attendance Tracking
Authentication
Automatic Backup
Availability Management
Batch Processing
Bill Payment
Billing & Invoicing
Built-In Database
Calendar Management
Calendar Sync
Chat/Messaging
Class Scheduling
Client Management
Client Portal
Collaboration Tools
Conferencing
Confirmation/Reminders
Contact Database
Contact Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customization
Data Import/Export
Document Management
Document Storage
Drag & Drop
Electronic Payments
Employee Management
Event Calendar
Faculty/Staff Management
File Management
Goal Setting / Tracking
HIPAA Compliant
Healthcare Compliance
Instructor Management
Intake Management
Interaction Tracking
Interactive Content
Invoice History
Invoice Management
Leave Tracking
Live Chat
Medical Billing
Mobile Access
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
On Call Scheduling
One-to-One Messaging
Online Catalog
Patient Engagement
Patient Intake
Patient Management
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Physician Management
Physician Scheduling
Practice Management
Progress Notes
Progress Tracking
Project Management
Records Management
Recurring Appointments
Recurring Tasks
Referral Tracking
Reminders
Reporting/Analytics
Resource Management
SOAP notes
Search/Filter
Secure Data Storage
Secure Login
Secure Messaging
Self Payment
Self Service Portal
Student Portal
Task Scheduling
Team Calendars
Team Notes
Training Management
Treatment Planning
Two-Way Audio & Video
Video Conferencing
Video Consultations
Video Streaming
Video Support
Virtual Waiting Room
Whiteboard
Workflow Management
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Blink Session Feature Reviews

21 reviewers had the following to say about Blink Session's features:

Emily C.

Very positive experience for the clinician and student!

2018-03-12

Pros

I like the ability to save and easily access resources. The data tracking feature is very beneficial as well.

Cons

There are some audio and visual glitches that I didn't experience with other platforms however these are sporadic and short-lived so they haven't significantly impacted the user experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Danra K.

So far, so good! I am new to telepractice, and I selected this platform over others.

2018-03-15

Pros

Functionality and ease of uploading and saving resources, interactive whiteboard, simplicity for customers (interface and log in), web-based platform (less glitchy/no downloads), youtube links, session notes/data, ability to bill/invoice and schedule, and accessibility of help (by owner and within the platform).

Cons

I have had some occasional trouble getting high quality screen sharing of videos and some distortion of some uploaded resources/pictures with print, but nothing major.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Danra,

Thank you so much for your review. We appreciate it. For screen share quality, that will completely depend on how good the connections is between you and your client, but good news is, Internet bandwidth world-wide is increasing every day.

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Amanda F.

Comprehensive program

2019-10-23

Overall the product has been great. I have not had any glitches. I work with kids and they very quickly got the hang of the program.

Pros

My favorite feature is they have a resource catalog that has FREE and for pay materials in a bind.

Cons

I wish it would allow during screen share to give control to the clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Amanda, thanks for your review! On the topic of giving control to your client, we have decided not to add this because it is a major security risk and we take security very seriously. We covered this, at boredom, here: https://blinksession.com/articles/The-Risk-of-Allowing-Clients-to-Take-Control-of-Your-Computer

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Lauren B.

Great option

2019-10-24

Pros

Makes working with families who are in different locations easier!

Cons

Also, I wish taking notes to share with the client in real time were more user-friendly.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Lauren, thank you so much for your review. We appreciate your feedback.

Read more
Christine F.

Blink Review

2019-10-23

Pros

I like that I can quickly and easily download YouTube videos and screen share with my students with this platform.

Cons

I do not like that I am not in control of what and how my students view the materials I am sharing.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thank you for your review, Christine. We are glad to help you learn how to use the system if you contact Help. The problems you mention are not actually related to our software but simply the nature of doing video conferencing. There is no way for you to see things exactly as your clients see them, as this would require you to be with them. If you have used another video conferencing platform in the past, its possible you experienced the same problems without knowing it. Either way, we are here to help.

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William C.

Blink Session for TeleSLPs

2019-10-23

The blink product can be the entire tele-office for a therapist and for most small companies.

Pros

Functional whiteboard, 4. reliability 5. client has his/her own account for notes, videos, homework, email etc 6. very functional scheduler-calendar (time zone adjustment, client reminder, easy scheduling for client and staff,

Cons

One or two reminder popups I find redundant.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thanks for your review Bill!

Read more
Jessica I.

Blink of An EYE

2020-05-19

So over the time period it seemed to meet my needs as a speech therapist but after using the platform I found spending money for additional tools for intervention and the monthly cost was not worth the hassles of interacting with the support services, who to me were not friendly.

Pros

Very well organized site, easy to manipulate within the platform, HIPPA compliance, Youtube accessible for shared screen, Match games capabilities interactions for clients

Cons

The internet quality is low compared to other platforms, not being able to access tech dept while in session.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thank you for your review Jessica. Sorry we were not able to meet your needs as you expected. We are always very responsive to customers and try to help when we can.

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Amy M.

Fairly easy to use, and a so far has provided a good connection.

2018-03-12

Pros

- Good connection for both audio and video (this is HUGE to me)

Cons

- There is no spinner and or dice feature built in

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Amy, thanks for the review, we are glad we can provide a tool that helps you do speech online. The ability to disable your client's ability to mute you would be nice. The problem is, even if the software didn't have a mute button, your clients could simply mute their entire computer.

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Marcela L.

Speech therapy

2019-10-24

It’s the best way to meet with my clients that are far from my office.

Pros

All the videos to review and learn new skills.

Cons

Some times I can’t use videos or white board.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thanks for your review Marcela.

Read more
Jennifer H.

Blink Session review

2019-10-24

Pros

I like that notes, billing, scheduling is all in one place

Cons

It’s seems glitchy when I try to have the client take over control of icons and such.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thanks for your reviews, Jennifer. We are glad to help with any problems you might have and help you learn how to use the platform.

Read more
Lauren S.

Blink Think

2019-10-23

Only okay

Pros

I like that it allows me a platform for communication with my clients that does not involve attending the clinic.

Cons

Not enough materials at all in the speech sections and the cost per month for the basic settings is high.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Lauren, thank you for the review. Currently, Blink Session has 131 speech pathology resources with more being added every day. There is only one other video platform in the world that has any speech therapy resources at all and that platform has 20. If you need help finding resources, please contact help.

Read more
Jessica I.

It Works

2019-10-24

Pros

Having some interactive tools for the client to participate as if the client was in person

Cons

Not having enough interactive tools in the area of language.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thanks for your reviews, Jessica. Super Duper just added over 100 resources for language to our catalog and will be adding 200+ in the coming months. Hopfully that will make your online therapy that much better!

Read more
Robert S.

A wonderful addition!

2019-10-30

Working with the Blink Session team has made the choice to add this to our clinical services the right choice for Salus! From our initial inquires at the ASHA convention through implementation and intermittent follow-up thereafter, we have been 100% satisfied!

Pros

Easy to implement and use from both the clinician and the client sides.

Cons

I feel like every time I log on a learn something new - a handbook or digital resource would be helpful!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Robert, thank you so much for your review. We are delighted that you are having a good experience.

Read more
Nanette C.

Blink Session Review

2019-10-23

Pros

I like the versatility of the software and find it relatively easy to navigate.

Cons

I honestly wish that there were fewer icon choices as it can be time consuming with some younger students to make a selection.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Nanette, thanks for your review! As far as the icons go, there are 4,500 icons in the system but they are easy to navigate if you use the search box at the top of the icons box. Also, the system automatically adds your 10 most recently used icons to the top. If a child is having problems selecting one, they probably need to have an adult helper show them how to do it.

Read more
Anonymous
(Hospital & Health Care company, 201-500 employees)

As a clinician providing telehealth services, simplicity is really important for my patients.

2018-03-13

Simplified the delivery of telehealth.

Pros

simple to use and reasonable cost. What is especially an improvement over our last product is that there is no software to download. This doesn't matter much for us, but when patients have to download something for just one session it's frustrating for them. So this product is a great improvement in this regard.

Cons

Interface could be cleaned up a little.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thanks for the review, we are glad Blink Session has helped stream-line some aspects of getting clients online. Great point about the invitation email. We do have screen shots of the client dashboard in help but will add some of the emails too. Thanks for the feedback.

Read more
Meghan R.

Easy to Use

2018-03-16

Pros

This software has been easy to set up and seems to work more consistently and with less glitches than the system I was using before.

Cons

For example, I'd like the screens of the whiteboard and the screens of the videos to be able to take up the whole screen separately if selected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thanks for the review and suggestions Meghan. We should be rolling out our waiting room feature by the end of April. The full screen video/board is a good idea too. We'll look into adding that,

Read more
Kim T.

Very impressed with the software and the clear video/audio connection. Very user friendly.

2018-03-15

This software allows me to provide frequent speech/language to students in rural areas without having to travel.

Pros

It's easy for clients to figure out how to log-in and use the software.

Cons

A spinner/dice feature to allow for playing board games would be helpful as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thanks for the review Kim! Touch does work with Chromebooks that have a touch screen. If it isn't working for you let us know, we are here to help.

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William C.

This platform has allowed is to save staff time and improve client satisfaction.

2018-03-15

Pros

1. The simplicity of use for staff and clients. 2. The ability to easily add, use and sell materials. 3. The ability to save, share, and archive session notes. 4. Low bandwidth requirement. 5. The options such as youtube and document camera. 6. The frequent updates and improvements.

Cons

The inability at this time to have groups sessions online limits our use for groups and staff meetings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thanks for the review William! We will be releasing multi-client session ability April, 2018.

Read more
Kimberly D.

Overall a great success!

2018-03-12

Pros

I like that the program is easy for clients to navigate, even for people who aren't necessarily comfortable with computers.

Cons

The more I use Blink Session, the easier it seems to be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thanks for the review Kim, glad we can help you provide great Speech Therapy online.

Read more
Matt P.

Great software

2019-08-19

Pros

Very intuitive and easy to use.

Cons

Nothing much at all. I’ve enjoyed learning.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Matt, thank you so much for your review. We appreciate your feedback.

Read more
Kandice B.

Blink Session has allowed me to turn my passion for teaching into a business!

2018-07-18

Pros

The software is easy to use.

Cons

There is nothing that I don't like about the software. They are constantly making improvements and updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thanks for the review, glad Blink Session is helping you treat online.

Read more