Blink Session Features

Blink Session

Videoconferencing for online tutors & therapists

4.52/5 (23 reviews)

Blink Session Feature Summary

  • Appointment scheduling
  • Multi-provider practice
  • Practice management
  • Automatic grading
  • Learning plans
  • Parent / student portal
  • Lesson notes
  • Automatic timezone conversion
  • Absence management
  • Activity tracking
  • Automatic backup
  • Automatic reminders
  • Calendar management
  • Client portal
  • Collaborative workspace
  • Credit card integration
  • Credit card processing
  • Customer accounts
  • Customizable branding
  • Data import
  • Document storage
  • Electronic payments
  • File management
  • HIPAA compliance
  • Instant messaging
  • Invoice management
  • Project notes
  • Recurring tasks
  • Resource management
  • Secure login
  • Training management
  • Video streaming
  • Video support
  • Whiteboard
  • Activity dashboard
  • Availability management
  • Appointment management
  • Document conversion
  • Interactive content
  • Class scheduling
  • Account reconciliation
  • Authentication
  • Drag & drop interface
  • Goal setting / tracking
  • Time & attendance tracking
  • Online catalog
  • API
  • Chat
  • Team calendars
  • Built-in database
  • Instructor scheduling
  • Live / video conferencing
  • Two-way audio & video
  • Custom pricing options
  • eLearning management
  • Access control
  • Document management
  • Contact management
  • Collaboration tools
  • Follow-up scheduling
  • Self service portal
  • Student portal
  • SOAP notes

Communications Feature Comparison

Most popular features of all Communications apps

API (163 other apps)
Activity Dashboard (85 other apps)
Automatic Notifications (66 other apps)
CRM Integration (73 other apps)
Call Monitoring (72 other apps)
Call Recording (104 other apps)
Call Reporting (63 other apps)
Call Routing (79 other apps)
Call Transfer (73 other apps)
Caller ID (72 other apps)
Chat (84 other apps)
Conferencing (76 other apps)
Instant Messaging (65 other apps)
Monitoring (67 other apps)
Real Time Analytics (58 other apps)
Real Time Reporting (59 other apps)
Reporting & Statistics (89 other apps)
Third Party Integration (94 other apps)
Video Conferencing (58 other apps)
Voice Mail (59 other apps)

Competitor Feature Comparison

Blink Session Feature Reviews

17 reviewers had the following to say about Blink Session's features:

Lauren Bainbridge

Great option

2019-10-24

Pros

Makes working with families who are in different locations easier!

Cons

Also, I wish taking notes to share with the client in real time were more user-friendly.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Amy Moore

Fairly easy to use, and a so far has provided a good connection.

2018-03-12

Pros

- Good connection for both audio and video (this is HUGE to me)

Cons

- There is no spinner and or dice feature built in

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Amy, thanks for the review, we are glad we can provide a tool that helps you do speech online. The ability to disable your client's ability to mute you would be nice. The problem is, even if the software didn't have a mute button, your clients could simply mute their entire computer.

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William Connors

Blink Session for TeleSLPs

2019-10-23

The blink product can be the entire tele-office for a therapist and for most small companies.

Pros

Functional whiteboard, 4. reliability 5. client has his/her own account for notes, videos, homework, email etc 6. very functional scheduler-calendar (time zone adjustment, client reminder, easy scheduling for client and staff,

Cons

One or two reminder popups I find redundant.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thanks for your review Bill!

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Danra Kazenski

So far, so good! I am new to telepractice, and I selected this platform over others.

2018-03-15

Pros

Functionality and ease of uploading and saving resources, interactive whiteboard, simplicity for customers (interface and log in), web-based platform (less glitchy/no downloads), youtube links, session notes/data, ability to bill/invoice and schedule, and accessibility of help (by owner and within the platform).

Cons

I have had some occasional trouble getting high quality screen sharing of videos and some distortion of some uploaded resources/pictures with print, but nothing major.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Marcela Lutthans

Speech therapy

2019-10-24

It’s the best way to meet with my clients that are far from my office.

Pros

All the videos to review and learn new skills.

Cons

Some times I can’t use videos or white board.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thanks for your review Marcela.

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Robert Serianni

A wonderful addition!

2019-10-30

Working with the Blink Session team has made the choice to add this to our clinical services the right choice for Salus! From our initial inquires at the ASHA convention through implementation and intermittent follow-up thereafter, we have been 100% satisfied!

Pros

Easy to implement and use from both the clinician and the client sides.

Cons

I feel like every time I log on a learn something new - a handbook or digital resource would be helpful!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Robert, thank you so much for your review. We are delighted that you are having a good experience.

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Nanette Cote

Blink Session Review

2019-10-23

Pros

I like the versatility of the software and find it relatively easy to navigate.

Cons

I honestly wish that there were fewer icon choices as it can be time consuming with some younger students to make a selection.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Nanette, thanks for your review! As far as the icons go, there are 4,500 icons in the system but they are easy to navigate if you use the search box at the top of the icons box. Also, the system automatically adds your 10 most recently used icons to the top. If a child is having problems selecting one, they probably need to have an adult helper show them how to do it.

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William Connors

This platform has allowed is to save staff time and improve client satisfaction.

2018-03-15

Pros

1. The simplicity of use for staff and clients. 2. The ability to easily add, use and sell materials. 3. The ability to save, share, and archive session notes. 4. Low bandwidth requirement. 5. The options such as youtube and document camera. 6. The frequent updates and improvements.

Cons

The inability at this time to have groups sessions online limits our use for groups and staff meetings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thanks for the review William! We will be releasing multi-client session ability April, 2018.

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Christine Fraser

Blink Review

2019-10-23

Pros

I like that I can quickly and easily download YouTube videos and screen share with my students with this platform.

Cons

I do not like that I am not in control of what and how my students view the materials I am sharing. I work with young children who often do not have the language or understanding on what they should be seeing. I have to assume they are seeing what I am seeing and how I am seeing it. A adult will come along and notice something is amiss and fix it. I do not like the controls for drawing and clicking and dragging. They are awkward, cumbersome, and often go haywire and scribble over the screen.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thank you for your review, Christine. We are glad to help you learn how to use the system if you contact Help. The problems you mention are not actually related to our software but simply the nature of doing video conferencing. There is no way for you to see things exactly as your clients see them, as this would require you to be with them. If you have used another video conferencing platform in the past, its possible you experienced the same problems without knowing it. Either way, we are here to help.

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Emily Creteau

Very positive experience for the clinician and student!

2018-03-12

Pros

The data tracking feature is very beneficial as well.

Cons

There are some audio and visual glitches that I didn't experience with other platforms however these are sporadic and short-lived so they haven't significantly impacted the user experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Amanda Friskopp

Comprehensive program

2019-10-23

Overall the product has been great. I have not had any glitches. I work with kids and they very quickly got the hang of the program.

Pros

My favorite feature is they have a resource catalog that has FREE and for pay materials in a bind.

Cons

I wish it would allow during screen share to give control to the clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Amanda, thanks for your review! On the topic of giving control to your client, we have decided not to add this because it is a major security risk and we take security very seriously. We covered this, at boredom, here: https://blinksession.com/articles/The-Risk-of-Allowing-Clients-to-Take-Control-of-Your-Computer

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Meghan Rearden

Easy to Use

2018-03-16

Pros

This software has been easy to set up and seems to work more consistently and with less glitches than the system I was using before.

Cons

For example, I'd like the screens of the whiteboard and the screens of the videos to be able to take up the whole screen separately if selected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thanks for the review and suggestions Meghan. We should be rolling out our waiting room feature by the end of April. The full screen video/board is a good idea too. We'll look into adding that,

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Anonymous
(Hospital & Health Care company, 201-500 employees)

As a clinician providing telehealth services, simplicity is really important for my patients.

2018-03-13

Simplified the delivery of telehealth.

Pros

simple to use and reasonable cost. What is especially an improvement over our last product is that there is no software to download. This doesn't matter much for us, but when patients have to download something for just one session it's frustrating for them. So this product is a great improvement in this regard.

Cons

Interface could be cleaned up a little.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thanks for the review, we are glad Blink Session has helped stream-line some aspects of getting clients online. Great point about the invitation email. We do have screen shots of the client dashboard in help but will add some of the emails too. Thanks for the feedback.

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Kim Taylor

Very impressed with the software and the clear video/audio connection. Very user friendly.

2018-03-15

This software allows me to provide frequent speech/language to students in rural areas without having to travel.

Pros

It's easy for clients to figure out how to log-in and use the software.

Cons

A spinner/dice feature to allow for playing board games would be helpful as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thanks for the review Kim! Touch does work with Chromebooks that have a touch screen. If it isn't working for you let us know, we are here to help.

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Kimberly Dykstra

Overall a great success!

2018-03-12

Pros

I like that the program is easy for clients to navigate, even for people who aren't necessarily comfortable with computers.

Cons

The more I use Blink Session, the easier it seems to be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thanks for the review Kim, glad we can help you provide great Speech Therapy online.

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Matt Peace

Great software

2019-08-19

Pros

Very intuitive and easy to use.

Cons

Nothing much at all. I’ve enjoyed learning.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kandice Brooks

Blink Session has allowed me to turn my passion for teaching into a business!

2018-07-18

Pros

The software is easy to use.

Cons

There is nothing that I don't like about the software. They are constantly making improvements and updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Blink Session


Thanks for the review, glad Blink Session is helping you treat online.

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