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Blockmail vs Mixmax Comparison

Overview

Topsec Email Security is a complete email filtering solution that helps organizations to check all their incoming and outgoing...

Mixmax is an email communication & sales productivity application designed to help businesses convert prospects into customers...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$12/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

(63)

5

4

3

2

1

53

10

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

116

41

9

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Great experience and always available support desk with excellent knowledge that adds a lot into it. With fulfilling security needs at their best.
Cost effective, with simple costings and pricing plans. Great proactive support and technical prowess.
The customer support desk is exceptional with great lads at the end of the phone who are only to willing to help.

Pros

This sales/marketing tool works like a marvel when integrated with Gsuite. The control panel is very easy to use and the free version gives you a lot of very useful features.
Mixmax helps me have a much better read on the engagement level I have with different clients, and helps me know which channel to use to progress the relationship.
The Salesforce integration is great, allowing for easy visibility directly from your inbox; love the templating options and the ability to insert availability for a few team members at once.

Cons

The amount of time spent checking if emails were spam or not, checking staff emails for Virus was huge.
Short length of time that an blocked email is held for.
Sometime (but not very often) a legitimate email can be stopped by Topsec. But then it is safer to stop these, rather than running the risk.

Cons

Broken emails, bad reports, formatting errors. The worst Customer Service I've ever seen.
Pointed out a bug, their CS blamed our team for it (they said we were copying and pasting formatting errors in). Then it happened again and their team said we were typing random carriage returns.
There have been a few times where bugs have popped up which is very embarrassing on the user end.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features27
  • Activity Tracking
  • Allow / Block List
  • Anti Spam
  • Anti Virus
  • Appointment Management
  • Archiving & Retention
  • Auto-Dialer
  • Automated Scheduling
  • CRM
  • Calendar Management
  • Call Management
  • Call Recording
  • Campaign Management
  • Contact Management
  • Customizable Branding
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Recovery
  • Email Attachment Protection
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Routing
  • Email Tracking
  • Encryption
  • Event Scheduling
  • Event Triggered Actions
  • HIPAA Compliant
  • Inbox Management
  • Lead Capture
  • Lead Management
  • Location Tracking
  • Mail Merge
  • Meeting Management
  • Microsoft Outlook Integration
  • Password Management
  • Performance Metrics
  • Policy Management
  • Preview Functionality
  • Purchasing & Receiving
  • Quarantine
  • Queue Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Retention Management
  • Routing
  • SSL Security
  • Scheduled / Automated Reports
  • Search/Filter
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Spam Detection
  • Summary Reports
  • Survey/Poll Management
  • Task Management
  • Team Management
  • Template Management
  • Whitelisting/Blacklisting
  • Widgets
  • Workflow Management
  • Total features45
  • Activity Tracking
  • Allow / Block List
  • Anti Spam
  • Anti Virus
  • Appointment Management
  • Archiving & Retention
  • Auto-Dialer
  • Automated Scheduling
  • CRM
  • Calendar Management
  • Call Management
  • Call Recording
  • Campaign Management
  • Contact Management
  • Customizable Branding
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Recovery
  • Email Attachment Protection
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Routing
  • Email Tracking
  • Encryption
  • Event Scheduling
  • Event Triggered Actions
  • HIPAA Compliant
  • Inbox Management
  • Lead Capture
  • Lead Management
  • Location Tracking
  • Mail Merge
  • Meeting Management
  • Microsoft Outlook Integration
  • Password Management
  • Performance Metrics
  • Policy Management
  • Preview Functionality
  • Purchasing & Receiving
  • Quarantine
  • Queue Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Retention Management
  • Routing
  • SSL Security
  • Scheduled / Automated Reports
  • Search/Filter
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Spam Detection
  • Summary Reports
  • Survey/Poll Management
  • Task Management
  • Team Management
  • Template Management
  • Whitelisting/Blacklisting
  • Widgets
  • Workflow Management

Integrations

  • Total integrations4
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations18
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Blockmail vs. Mixmax

See how Blockmail and Mixmax stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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