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BlueJeans Meetings

4.3
(612)

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BlueJeans Meetings Pricing, Features, Reviews and Alternatives

BlueJeans Meetings FAQs

Q. What type of pricing plans does BlueJeans Meetings offer?

BlueJeans Meetings has the following pricing plans:
Pricing model: Free, Subscription

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Q. Who are the typical users of BlueJeans Meetings?

BlueJeans Meetings has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does BlueJeans Meetings support?

BlueJeans Meetings supports the following languages:
English, French, German, Portuguese, Spanish

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Q. Does BlueJeans Meetings support mobile devices?

BlueJeans Meetings supports the following devices:
Android, iPad, iPhone

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Q. Does BlueJeans Meetings offer an API?

Yes, BlueJeans Meetings has an API available for use.

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Q. What other apps does BlueJeans Meetings integrate with?

BlueJeans Meetings integrates with the following applications:
Avoma, Microsoft Outlook, Workplace from Meta, My Ally, Pigeonhole Live, Trello, Gong.io, Otter, Microsoft Teams, Marketo Sales Connect, LeadsBridge, Okta, SocialChorus, Slack, Raydiant, Splunk Enterprise, Robin, Meta for Business, Wingman, Hugo, Microsoft Intune, Google Calendar, Panopto, FreeBusy, Marketo Engage, Docebo, YouTube

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Q. What level of support does BlueJeans Meetings offer?

BlueJeans Meetings offers the following support options:
Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), Phone Support, FAQs/Forum

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BlueJeans Meetings product overview

What is BlueJeans Meetings?

BlueJeans offers a video conferencing solution for business meetings with support for content sharing, meeting recording, text chat, and multiple participants. You can connect to a Blue Jeans meeting from any device, both iOS and Android, as well as from multiple platforms, such as Google Hangouts, Cisco Jabber, Avaya Scopia, Microsoft Lync, and more.

Key benefits of using BlueJeans Meetings

Multi-vendor, multi-device interoperability: Connect to a BlueJeans meeting from your browser or mobile device, as well as from platforms such as Cisco, Polycom, LifeSize, & Microsoft Lync.

Multi-party meetings: Supports up to 25 video or audio endpoints for standard meeting and 100 endpoints for large meetings.

HD content sharing: Share slides, sheets and more with up to 1080p quality HD and dual stream support.

Video sharing: Share product demos, advertising videos and more with all participants in a meeting.

Meeting recording: Record, watch and share your Blue Jeans meeting with support for unlimited storage, online playback and additional sharing options.

Secure meetings: Meetings are firewall / NAT traversal and encrypted. The command center lets you define access permissions and passwords.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
24/7 (Live rep)
Phone Support
FAQs/Forum

Training options

Live Online
Videos
Webinars
In Person
Documentation

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BlueJeans Meetings pricing information

Value for money

4.2

/5

612

Starting from

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Free plan
Subscription
Free trial
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BlueJeans Meetings features

Functionality

4.2

/5

612

Total features

144

15 categories

Most valued features by users

Third Party Integrations
Reporting/Analytics
API
Alerts/Notifications
Reporting & Statistics
Activity Dashboard
Chat/Messaging
Call Recording

Functionality contenders

BlueJeans Meetings users reviews

Overall Rating

4.3

/5

612

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.02/10
Rating distribution

5

4

3

2

1

302

225

68

12

5

Pros
BlueJeans always keep on updating their user interface due to which it becomes interesting using it. The video quality used in the platform is just awesome.
The ease of setting up a video conference call mixed with the video/audio clarity (barely any freezing) made this a beautiful application for my time with it in 2015.
More consistantly reliable than other teleconference software. I had a setup issue and their Customer Support was AWESOME.
Cons
Being invited to, and joining a meeting is FAR more painful than it should be. It's a poor experience for the people that you are inviting.
Also sometimes when you have weak signals give an indication to the other participants that there is a signal issue so that there is transparency.
It can be frustrating and I definitely think it is a little creepy to have someone see you when you cannot see them.

Overall rating contenders

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Jason S.

Director of IT

Retail, 1,001-5,000 employees

Review source

Overall Rating

Bluejeans offers great audio and video quality in a Web Conferencing environment

Reviewed a year ago

Transcript

Speaker 1: Hi, I'm Jason I'm director of IT. I'm reviewing Bluejeans today. I give it a five star out...

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James B.

Digital Marketing Executive

Religious Institutions, 501-1,000 employees

Review source

Overall Rating

Updated and more stable

Reviewed a year ago

Transcript

James B.: My name is James. I'm a digital marketing executive, and I give BlueJeans a four out of five....

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Parsival N.

Law Practice, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Bluejeans is an excellent application for videoconferencing

Reviewed 2 years ago

I wear bluejeans every day and at big events, giving support to users where I work, the application is excellent, we have the option to record videoconferences and that makes it a lot easier. The application has integration with Outlook, making invitations to meetings even easier.

Pros

Ease of use, both in user support and in use, excellent quality in video calls. I highly recommend BlueJeans, I have been using it for over 3 years and I like it a lot. it is possible to use on computers, videoconferencing devices, cell phones and telephones, it has many benefits in its use.

Cons

The App will disconnect after 30 minutes if the moderator does not enter and that makes it a bit difficult, as I need to connect the meetings 1 hour before the moderator enters, I believe it is a good point to work with this limitation.

AR
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Verified reviewer

Food & Beverages, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good overall, always room for improvement

Reviewed 2 years ago

We use bluejeans for intensivied contact between HQ and our operating companies globally. Also in larger countries, sales teams use it for sales calls.

Pros

Bluejeans nicely (and stable) integrates with outlook (incl O365). Scheduling calls is as any other with the plugin Although development on features was relatively slow from a user perspective, the last year Bluejeans caught up with newcomers by adding loads of new features, making it a true competitor (again) Admin features are really nice, including command center (extra cost), giving the right insights in users, meetings and trends And last but not least, it can connect anything to a meeting (apps, dialin call, roomsystem h323, even other platforms)

Cons

Video and audio seem more out of sync than with other solutions. Requires more bandwidth in comparisson (although not an issue in these days) The background image option is causing high cpu usage (could be improved, but only causing the fan to blow harder) On admin side: more reporting on users and sync between user mngt and command center usage reports would be nice (for example show historic meetings of all users vs users currently holding an account). Also time dimensions not always export properly to excel

DM
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Danielle M.

E-Learning, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Worsening performance over time

Reviewed 4 years ago

The recent software updates leave a lot to be desired. Many people at my company, myself included, have been frustrated at the freezing, crashing, and non-working camera functions of BlueJeans. I do like its capacity to hold larger video conferences, and it is a fairly convenient method of communication that unites remote workers nicely, but the issues experienced of late make me hesitant to recommend it wholeheartedly.

Pros

The ability to "see" remote coworkers and teams. I work 100% virtually, so it's nice to be able to put names to faces. Makes calls with subject matter experts easier since we can talk through courses in real time, together.

Cons

Buggy and non-funtional at times; I really dislike the screenshare feature in which you have to select different applications to share one at a time. I would like to be able to share my screen once, and seamlessly click between Excel, Word, and Chrome rather than having to switch the sharing app each time I wanted to bring up a different document or screen.

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Melissa M.

Financial Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My experience on Bluejeans is presently unmatched.

Reviewed 4 months ago

Bluejeans mainly solves communication problems for us , as a team . With BlueJeans, my team is able to have virtual meetings with ourselves and from anywhere . Making it easier for remote colleagues international team-members , and part-time contractors to join and contribute to team discussions.

Pros

A critical part of Bluejeans, is its dolby voice and high definition (HD) feature. Both of this makes my video meeting experience to be unique. Bluejean's HD video attributes , makes my meetings very clear, why its Dolby audio feature minimizes distractions during meetings and makes every meeting participant audible. All of the aforementioned contribute to high quality video meeting sessions for me and my team.

Cons

Bluejeans is prone to glitches , mostly after a major update. Interestingly, I only ever experience this update themed glitch , when I use Bluejeans on the desktop version.

AR
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Verified reviewer

Retail, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Bluejeans offers great audio and video quality in a Web Conferencing environment

Reviewed 3 years ago

Bluejeans is a solid web conferencing product which offers excellent audio and video quality. Once they work through the issues with performance in the software, it will be far superior to others in the marketplace.

Pros

Bluejeans has a very easy interface to use as well as superior dolby sound in comparison to other products.

Cons

The client software has a heavy interface which takes quite a bit of time to install. It alsodoes not run as fast as competitors such as Zoom or Cisco Webex.

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