BlueJeans Pricing, Features, Reviews & Comparison of Alternatives

Pros
Scalability. Our company needed to shift to hosting many large events online with the pandemic. BlueJeans has been able to handle events from 50 users to several thousand.

Cons
There are differences between their Meetings and Event products that are in the process of being merged. Some functionality is missing from Events, such as breakout rooms.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Bluejeans nicely (and stable) integrates with outlook (incl O365). Scheduling calls is as any other with the plugin Although development on features was relatively slow from a user perspective, the last year Bluejeans caught up with newcomers by adding loads of new features, making it a true competitor (again) Admin features are really nice, including command center (extra cost), giving the right insights in users, meetings and trends And last but not least, it can connect anything to a meeting (apps, dialin call, roomsystem h323, even other platforms)

Cons
Video and audio seem more out of sync than with other solutions. Requires more bandwidth in comparisson (although not an issue in these days) The background image option is causing high cpu usage (could be improved, but only causing the fan to blow harder) On admin side: more reporting on users and sync between user mngt and command center usage reports would be nice (for example show historic meetings of all users vs users currently holding an account). Also time dimensions not always export properly to excel

Rating breakdown

Likelihood to recommend: 8/10

Pros
Bluejeans generally works, you can have multiparty video conversations with presentations, recordings. it's pretty easy to combine outsiders and insiders on the calls, usually, you just click the link and it works. It's easy to use your 'personal' standing meeting or set a special code for a named meeting. Like I said - it generally delivers on the promise of video conferencing with people.

Cons
There is a lot amiss. I've used it many times from many connections and never gotten really good quality audio and video. You often get latency and breakups in situations where Hangouts or even Facetime would sail through. The chat window is hidden and in my experience almost never used. you can't control who you see (just a few modes), and there's often trouble recognizing headphones etc. So quite buggy.

Rating breakdown

Likelihood to recommend: 5/10

Pros
Bluejeans has a very easy interface to use as well as superior dolby sound in comparison to other products.

Cons
The client software has a heavy interface which takes quite a bit of time to install. It alsodoes not run as fast as competitors such as Zoom or Cisco Webex.

Rating breakdown

Likelihood to recommend: 8/10

Pros
I like the fact that you can assign users different levels of action. It is very good when you have Town Halls or big Events

Cons
You can not upload a power point like you can do with a video and also for the moderator you do not have a preview screen, like to add something in the queue.

Rating breakdown

Likelihood to recommend: 10/10