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BlueJeans

4.3
(593)

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Video, audio and web conferencing platform

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(12)

BlueJeans Pricing

Pricing overview

Value for money rating

4.2

/5

593

Price starts from

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Pricing options
Free plan
Subscription
Free trial

Pricing details

BlueJeans offers a free trial for new users, after which the software is available across 3 pricing tiers for each of the module. Pricing and functionality - outlined below - scales with number of participants or attendees.

Meetings:
BlueJeans Standard:
Monthly: $12.49 host/month, billed at $119.88 host/year
Annually: $9.99 host /month, billed at $119.88 host/year
BlueJeans Pro:
Monthly: $17.49 host/month, billed at $167.88 host/year
Annually: $13.99 host/month, billed at $167.88 host/year
BlueJeans Enterprise: Please contact directly for pricing information.

Events:
One-time webinar: $499/webinar

Gateway for Teams:
Up to 19 rooms: $99/room/month
20 rooms or more: Contact directly for pricing information

What users say

This has been excellent and is perfect in getting better engagement with remote sites and saving on travel budgets.
Admin features are really nice, including command center (extra cost), giving the right insights in users, meetings and trends.

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Reviewers who mentioned pricing said:

ST
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Shreedhar T.

Warehousing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of the best audio/video conferencing solution for your business

Reviewed 2 months ago

We are using BlueJeans since last 4 years and we are happy with it. It helped us lot in COVID when all users were working from home. Conversations over phone calls were not sufficient at that time. So we were using BlueJeans for meetings and conferencing. It is saving not only our valuable time but also lot of money on traveling as users don't have to travel to HO for meetings. They directly get connected through BlueJeans.

Pros

1) HD quality audio or/and video conferencing. 2) Meeting can be access through browser or mobile also. No need to install application. 3) Cost effective solution compared to others 4) Dolby atmos technology helps to clear external noise and best audio quality while meeting. 5) You can share screens, raise hands, chat in private. 6) Support all platforms i.e. windows, iOS, Android 7) Meeting can be recorded for future reference 8) It encrypts data using standard protocols like TLS, SRTP etc

Cons

Sometimes it does not work if there is no sufficient bandwidth. It keeps hanging untill we get proper bandwidth. Instead of taking 10-15 minutes it should check minimum bandwidth first and give alert or error message so user can know exact issue.

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Jaclyn B.

Verified reviewer

Higher Education, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great option for large organizations

Reviewed 10 months ago

Great option to have in our suite of programs for virtual meetings, interviews, and presentations.

Pros

Great for large organizations looking for an affordable virtual meeting software option. Works great across our large university.

Cons

Functionality could be more intuitive, user experience and design could also be improved

AR
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Anonymous Reviewer

Verified reviewer

Food & Beverages, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good overall, always room for improvement

Reviewed 2 years ago

We use bluejeans for intensivied contact between HQ and our operating companies globally. Also in larger countries, sales teams use it for sales calls.

Pros

Bluejeans nicely (and stable) integrates with outlook (incl O365). Scheduling calls is as any other with the plugin Although development on features was relatively slow from a user perspective, the last year Bluejeans caught up with newcomers by adding loads of new features, making it a true competitor (again) Admin features are really nice, including command center (extra cost), giving the right insights in users, meetings and trends And last but not least, it can connect anything to a meeting (apps, dialin call, roomsystem h323, even other platforms)

Cons

Video and audio seem more out of sync than with other solutions. Requires more bandwidth in comparisson (although not an issue in these days) The background image option is causing high cpu usage (could be improved, but only causing the fan to blow harder) On admin side: more reporting on users and sync between user mngt and command center usage reports would be nice (for example show historic meetings of all users vs users currently holding an account). Also time dimensions not always export properly to excel

PW
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Paul W.

Hospitality, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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What I Didn't Expect.

Reviewed 3 years ago

Great experience and easy implementation. It is fairly priced and has packages that fit any sized business. I would highly suggest for companies that have offices across long distances.

Pros

We have 21 warehouses across the company with 150 full-time salaried employees we need to stay connected to. I knew this would help with collaboration but what I didn't foresee was the since of connectivity it creates amongst teams that do no work in close proximity together. All in all, it was one of the best decisions we have made bringing on this technology.

Cons

The equipment needed for in-office video conferencing isn't cheap, but it is of great quality. We have had ours for over a year now and have had no issue. However, you don't have to have the equipment, just a computer or cell phone to get the benefits the system provides.

SA
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Soorya A.

E-Learning, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Best for enterprises with connected rooms and conference rooms

Reviewed 2 years ago

Overall very good integrated solution for automating the conference room bookings, meetings, video meetings and sharing. The quality of video, audio and sound system is extremely dependable. However since these require long term investment and the benefits and profit will be realized over a period of time so one has to be careful in their long-term investment plan and realizations.

Pros

We had all our 5 floor building conference rooms connected via bluejeans connected room solution. We have also have had few virtual meeting accounts for business and sales teams. It was easy smooth solution for automating all conference and meeting room requirements, booking meetings was easy and flexible and automated work. But post corona, where most of the company is remote. This was an over head cost. The quality of voice, video and flexibility is amazing.

Cons

With most members being remote post-corona world, the conference room solution serves little purpose for the company. We have moved away and entire company now runs mostly on MS Teams. We still have accounts for our business and sales teams.

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Vinuta P.

Consumer Goods, 5,001-10,000 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Number one video conferencing app

Reviewed 3 years ago

My favourite app for video communication. I do recommend people to use BlueJeans app. Their customer support goes above and beyond to get the issues resolved at the earliest.

Pros

Very good quality audio and video, good set of feature support and easy to use. Multiple browsers and platforms are supported. Their recent Mac app is great with added features. The new solution for conference rooms is extremely quick to setup and has cool features. Their events product is great as well.

Cons

At times the initial setup on browsers can be tricky. But once set up there will be hardly any time where comes usage issues. At times there will be audio issues: choppy, unable to unmute etc. Compared to a few other products, price is a bit expensive. But given the quality it is acceptable.

RM
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Rohan M.

Education Management, 51-200 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Decent Video Software but not the most user friendly

Reviewed 8 months ago

While we have used BlueJeans for a very long period of time and continue to do so, it is not really our go to platform for these meetings anymore. If you are looking for a mid tier option without breaking the bank and not looking for a versatility in features, this is a decent option.

Pros

We have used Blue Jeans for several years now to interview candidates for our University who are based outside the country. The biggest pro about this software is that if you have a link - you can join the meeting online via BlueJeans.com without having to download an app or make an account on the software. - the second thing that I like about this software is that it is not too expensive to license it.

Cons

- the software is overall less reliable in relation to other platforms like zoom and google meets as it does experience a lot of connectivity issues and dropped calls. More so than other platform. - the whole platform usage is not as intuitive as one would expect from such a platform and often times it is very fiddly, taking couple attempts to turn on you camera, or mute your mic, something that is quite intuitive and easy on comparable platforms. I suppose it has been around longer than some other platforms, but I feel it does need to play catch up.

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Austin M.

Verified reviewer

Computer Software, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best video communication platform

Reviewed 2 years ago

My overall experience is excellent. It is highly recommended to all the organization who remains on excessive travel and those who work from home. Even education institutes can get much benefit from this. It has very reasonable price, which depends on the number of users, so everyone can afford it.

Pros

BlueJeans is a wide platform that provides video communication services. I have conducted many meeting sessions and even participant can join us in already running session, with causing any disturbance, it is very easy to login, no coding or tough steps are involved. By the end of meeting sessions we can send the recording to our team members, in this way if some team members are not present at the spot, they can listen to the recording.

Cons

While using BlueJeans Two times I have faced the issue of connectivity while giving the command of screen sharing. Also I feel it should provide clear insight of the outlook, so that better scheduling of the meetings could take place. Otherwise I am getting great services.

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Muhammad J.

Verified reviewer

Food & Beverages, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Remotely Meeting Application, Amazing versatility

Reviewed 3 years ago

Bluejeans is a very good, and Overall experience is quite very awesome because we did not face any issue to use it, it is very easy to use and simply we can connect meeting from anywhere to just one click

Pros

In our organization we are using this application for meeting and conferences on very large scale, Bluejeans have a very good features audio calling video conferencing screen sharing, recording, instant group chatting, all of these are working outstanding without any issue, Once we have integrate this application with outlook so we can initiate a meeting request from outlook so according to this we can book other percipient calendar as per time

Cons

Licensee cost is very expensive so that's the reason for small organization can not able to afford it, they must focus on it

AJ
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Amanda J.

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Video Conferencing Software

Reviewed 3 years ago

Overall experience is great. Comparing to the previous system that Christian Horizons used this system is a breeze to work with.

Pros

BlueJeans is a great price and has a good customer service team in place. I have only used it through my work, so I am not sure about the use of it for personal use. For my work, it works well. When issues arise, it is most always due to internet issues which means its not a software problem. Its straight forward and easy to use.

Cons

Im not sure. At this time there is nothing.

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Charlotte Russell D.

Verified reviewer

Information Technology and Services, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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BlueJeans is the conference program for the latest workplace

Reviewed 2 years ago

This program has a user-friendly combination to help improve workflow potency. By using this program, we don't have to download or install the app. More It is a command center that explains and guides the business data that meets conference activities and also offers IT, operators, and supervisors. They also measure ROI, recognize, and resolve problems, and put forward wise choices.

Pros

This platform is stable and easy to use. This meeting allows connections from a conference of various devices. It also allows for changes from the speaker's view to change their screens from the speaker's view. furthermore, multiple meetings occurred at a time

Cons

The sound level of this program is very low, sometimes turbid. Bluejeans also play videos for meeting participants. Blurring is also associated with Bluejeans Meetings. Furthermore, there is no waiting room in this program.

KP
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Kat P.

Nonprofit Organization Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Most Professional Video Conferencing System Available

Reviewed 3 years ago

I have never had an issue during an of these meetings with BlueJeans and typically find that participants access the system with ease. Overall, if price is not an issue, I would recommend BlueJeans to businesses who video conference on a semi-regular to regular basis.

Pros

BlueJeans, overall, has an incredibly professional looking interface. This includes e-mails sent to participants, as well as what participants see when they join. BlueJeans sound, in my experience, has always been extremely clear. Another major pro is that it is fairly easy to setup, and to use on the go (although I found Zoom easier to use on cell phones). Monitoring meetings is also incredibly easy, with admin being able to monitor meetings from their own computer, even if they’re not part of the meeting itself.

Cons

BlueJeans is rather expensive. In addition, the video is sometimes not as clear as Zoom. This could be due to participant connectivity, not BlueJeans, but I think it’s worth noting to potential consumers.

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Erick K.

Verified reviewer

Retail, 5,001-10,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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BJ for demanding videoconferences.

Reviewed 7 months ago

In conclusion, BJ has remarkable virtues, but the price is a bit high, I do not consider this the best option for small groups. And in my personal experience, I prefer Bluejeans for long sessions with a large number of participants; it definitely measures up.

Pros

The aspects I like the most about BlueJeans are the audio quality and the collaboration tools; the audio is one of the best experiences in video conferencing, plus it has extra features such as background noise suppression, automatic voice leveling of participants and spatial audio adjustments. In terms of group collaboration tools; it has great annotation tools... Like the presentation mode, dynamism of the shared content to be able to expand it, access to applications, live broadcasts, work sessions, whiteboard, among others. It stands out by far compared to other software.

Cons

The intuitiveness of the interface is not the best, I think it needs an update. The connectivity problems have improved considerably, but still occur from time to time. The prices that Bluejeans handles for business demand, are not the most affordable in the market.

AL
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Amy L.

Verified reviewer

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Bluejeans - Clear audio

Reviewed 3 years ago

Overall Bluejeans is a good alternatives to the other popular Video Conference brands. Price is decent and the Sales are extremely helpful to assist setup

Pros

Overall, I find Bluejeans has a very clear audio compare with other solution like WebEx. However, I do not think the video quality is very good, although it is decent. I also like the fact that it can integrate with our current Cisco meeting room setup without issue Also, the mobile app is extremely light weight and easy for our client to dial in without issue. Reasonable cost and it also has different price plan for different business size

Cons

The host of the meeting will always have to start from a full size Desktop version which I find a bit trouble. Also, a big problem is that Bluejeans is not a well known name in this business and hence not all callers has it installed on their phone/computer and that is a bit an issue (unlike popular choices like WebEx)

AR
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Anonymous Reviewer

Verified reviewer

Internet, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A Bit of a Learning Curve, but VERY Useful Web Conferencing Software

Reviewed 5 years ago
Pros

- Plug-in with Chrome allows easy integration to Google Calendar - Simple URL to give others access to your meeting - Ability to remotely control other participants' desktops through the application - Moderator can mute or remove any participant - Each meeting can have a unique dial-in to prevent cross-over

Cons

- Their low-bandwith mode can result in calls getting dropped - The application on Mac will often freeze and need to be restarted between calls - Some users have a difficult time when first needing to use the application

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Andrea W.

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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My Recommendation: BlueJeans

Reviewed 4 years ago

Overall, our experience is been great, it provides excellent call quality with economical package plans.

Pros

BlueJeans has been our department's meeting solution for more than a year and its capabilities to connect with other devices is amazing. It has superb video and audio call quality and the best part is that service is always up and running, there are very few disconnections. The feature i fancy the most is that 150+ people can join a call, so we can add our entire department as well as remote teams in a meeting.

Cons

BlueJeans itself works great but support staff is not very helpful if we come across a problem support staff takes a long time to respond to our queries.

AR
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Anonymous Reviewer

Verified reviewer

Retail, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Bluejeans: virtual meeting made simple

Reviewed 2 years ago

Remote meetings. Our company also installed this with touch device so we can just join the the meeting with a touch.

Pros

i liked how easy was this to setup. I used this software in my last 2 companies. We used this for our daily standup meetings along with other team meetings which may occur during the day. i liked their iphone app used it a lot while commuting.

Cons

It's expensive as compared to other related products. Other than that didnt face issue while using their app.

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Rashid C.

Verified reviewer

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wonderful video conferencing software!

Reviewed 4 years ago

Easy conferencing call tool!

Pros

Very user friendly, to initiate a call you just need to share the link between the parties involved and then you can start the call. Seamless call quality! There seems to be no major issues such as lagging video, the sound quality is also great and there is no feedback noise incurred on larger conference calls. Calls can be recorded and used for later use and can be accessed via computer or through apps on a mobile device.

Cons

Recordings are not saved in real time, if you want to revisit a call that just happened then you will have to wait about a 1/2 hour to view it, this seems like more of a server issue rather than with the software itself. Lots of money! Although the features are super great it cost alot of money for the license.

IC
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Isabelle C.

Computer Software, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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High Quality, Pricing A Little High Though

Reviewed 4 years ago

From my perspective, this is one of my favorite software I have used to reach people and talk about business matters in the most comfortable way possible, thanks to both the visual and audio outstanding quality. I do recommend.

Pros

What I am amazed about is the quality of the image, which has a great dynamic range, and also the quality of the sound when using BlueJeans Video Communications for our business conferencing. I have used it for more than a hundred of online business meetings to talk to investors, partners and staffs and a really very satisfied. Highly user-friendly user interface!

Cons

There are many video conferencing providers and many offer much better pricing than BlueJeans. From this standpoint, I find BlueJeans Video Communications a little expensive.

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Adrian A.

Verified reviewer

Computer & Network Security, 5,001-10,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Full featured Video Conferencing with clear pricing

Reviewed 2 years ago

No complaints, easy to use, full featured and affordable for small teams

Pros

BlueJeans is full featured and web client works great (which I prefer over installing native apps). Comparing it with other options I also prefer it as I find the plans easier to understand and a better value overall

Cons

While web client is robust and I love it, I hate that features such as webcam background blurring are only available for native client

AR
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Anonymous Reviewer

Verified reviewer

Education Management, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Visual Communication Cloud Software

Reviewed 4 years ago

I use this tool for the webinar session which is the live session where audio and video will be visible and Used for free conference calls where we can share the information and messages. Since i am in sales department for around 9month i will be interacting with the customer through calls and webinar.

Pros

Webinar , Conference calls , Video conferencing where we can see each other lively and share the information it is the best tool for sharing the information. There is no hidden cost since we can use it all over the world and features are good

Cons

There is no dislike in this feature since it is a good cloud based software.

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David G.

Verified reviewer

Investment Management, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Weekly meetings face to face online

Reviewed 4 years ago

Cost-effective and quality, it was well worth trying out BlueJeans.

Pros

We use BlueJeans for our weekly project team meetings with third party vendors and team members who are on the field. It works for us in terms of video and audio quality. There are other useful features like the instant messaging tool just in case there are some audio or video glitches happening. The user interface is simple, and the quality adjusts in a smart way depending on your connectivity quality. Installation is simple and for those using it for the first time, there's just a simple download of a plugin and it works on both mac and microsoft.

Cons

Many other options in the market and adoption is not very big yet. But since you just install via plugins without requiring the other party to be a paying subscriber, this is not a big issue. It's just that sometimes our other partners would suggest a different, more popular platform.

AR
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Anonymous Reviewer

Verified reviewer

Entertainment,

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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BlueJean is great for video meetings!

Reviewed 5 years ago

Better communication with teams!

Pros

Easy to use from desktops, tablets and phones. I use it for one on ones and group meetings. Easy to share your desktop so the other people can see what you are looking at. Unlimited use so no need to worry about the cost.

Cons

You do need the application downloaded or the plugin on desktops. This isnt a huge deal but some users do have it and wait until the meeting is starting to download it so it takes an extra few minutes to get into the meeting. Sometimes there is a lag in the video/voice but that has to do with the connection speed and not the software from what I know.

LG
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Luiz Guilherme T.

Marketing and Advertising, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Im really happy, but my team dont like

Reviewed 3 months ago
Pros

I'm really happy with Bluejeans software. It's been really great for video conferencing and connecting with people online. The quality is really good and it's very user-friendly. I would definitely recommend it to anyone looking for a good video conferencing software.

Cons

My time doesn't like to use the software, due to its low adherence, I always end up choosing to use its competitors

AR
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Anonymous Reviewer

Verified reviewer

Higher Education, 1,001-5,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Good video and audio meetings, client app installation needed

Reviewed 4 years ago
Pros

After installation of the BlueJeans client, it's very easy to join a meeting starting from a shared link. Before starting the call, the choice is given to enable video or audio only, and it's easy to check that everything is working correctly. I never had an issue with my laptop's microphone or webcam being undetected. The calls themselves tend to work well (provided sufficient internet bandwith and low latency). Audio and video quality are appropriate. There's also an option to join a meeting via phone, which is a good backup solution in case of poor internet connectivity.

Cons

In my experience, it was necessary to install both the client app and a browser extension to join meetings by clicking through a link. Although everything works well once this is done, the extra setup adds friction and makes for a less pleasant experience. For this reason, I would tend to prefer alternative solutions such as Google Hangouts or Skype for 1:1 or multi-participants meetings.