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BlueJeans Meetings vs Zoom Comparison

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Overview

Category Leaders

BlueJeans is a meeting platform for the modern workplace. The first cloud service to connect desktops, mobile devices and...

Category Leaders

With Team Chat, Phone, AI Companion, and more, Zoom is the platform for your best work. With Zoom, you can share your calendar...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

14.99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

583

5

4

3

2

1

286

218

62

12

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

9.4K

3.7K

506

56

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

BlueJeans always keep on updating their user interface due to which it becomes interesting using it. The video quality used in the platform is just awesome.
The ease of setting up a video conference call mixed with the video/audio clarity (barely any freezing) made this a beautiful application for my time with it in 2015.
More consistantly reliable than other teleconference software. I had a setup issue and their Customer Support was AWESOME.

Pros

What I enjoy most about Zoom is its ease of use, ability to record meetings, and its affordable price point.
The cost benefit is very good and ease of connection, I can share the screen during meetings, and excellent for my work.
The fact that it is easy to learn, as well as the quit and helpful response from customer service. I am glad it was recommended to me and I will continue to help others by doing the same.

Cons

Being invited to, and joining a meeting is FAR more painful than it should be. It's a poor experience for the people that you are inviting.
Also sometimes when you have weak signals give an indication to the other participants that there is a signal issue so that there is transparency.
It can be frustrating and I definitely think it is a little creepy to have someone see you when you cannot see them.

Cons

I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.
If I do have problems sharing my screen, etc. then I have to typically leave zoom and re-enter the meeting. It always solves the problem but is an annoyance.
There has been a few times where Zoom doesn't work well with my internet and I'll randomly be dropped from calls with no warning.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features142
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Annotations
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Audience Engagement
  • Audio Calls
  • Audio/Video Recording
  • Auto Framing
  • Automatic Transcription
  • Billing & Invoicing
  • Brainstorming
  • Brand Management
  • Breakout Rooms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Conferencing
  • Call Recording
  • Call Scheduling
  • Categorization/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Conferences/Conventions
  • Conferencing
  • Confirmation/Reminders
  • Contact Management
  • Content Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Desktop/Browser Sharing
  • Digital Canvas
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Email Management
  • Email Reminders
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • For Medical Purposes
  • Gamification
  • HD Audio/Video
  • HIPAA Compliant
  • Host Controls
  • Idea Management
  • Interactive Content
  • Interactive Whiteboard
  • Lead Capture
  • Live Chat
  • Live Streaming
  • Lock Meetings
  • Meeting Management
  • Meeting Notes
  • Microsoft Outlook Integration
  • Mind Maps
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multi-Participant Screen Sharing
  • Multi-Provider Practice
  • Multiple Camera Feeds
  • Multistreaming
  • On-Demand Recording
  • On-Demand Webcasting
  • One-to-One Messaging
  • Online Polling
  • Online Registration
  • Online Voice Transmission
  • Planning Tools
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Productivity Tools
  • Project Management
  • Project Planning
  • Project Workflow
  • Q&A Management
  • Question Branching
  • Question Library
  • Quizzes
  • Raise Hand
  • Real Time Data
  • Real Time Editing
  • Real Time Reporting
  • Real Time Screen Sharing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Updates
  • Real-time Broadcasting
  • Recording
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Session Recording
  • Single Sign On
  • Social Media Integration
  • Social Media Streaming
  • Social Promotion
  • Split/Multi-Screen
  • Support Audio/Images/Video
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Targeted/Locked Screen Sharing
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Templates
  • Third-Party Integrations
  • Time Zone Tracking
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Management
  • Video Streaming
  • Video Support
  • Virtual Backgrounds
  • Virtual Classroom
  • Virtual Waiting Room
  • Visitor Registration
  • Visual Workflow Management
  • Whiteboard
  • Total features90
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Annotations
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Audience Engagement
  • Audio Calls
  • Audio/Video Recording
  • Auto Framing
  • Automatic Transcription
  • Billing & Invoicing
  • Brainstorming
  • Brand Management
  • Breakout Rooms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Conferencing
  • Call Recording
  • Call Scheduling
  • Categorization/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Conferences/Conventions
  • Conferencing
  • Confirmation/Reminders
  • Contact Management
  • Content Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Desktop/Browser Sharing
  • Digital Canvas
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Email Management
  • Email Reminders
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • For Medical Purposes
  • Gamification
  • HD Audio/Video
  • HIPAA Compliant
  • Host Controls
  • Idea Management
  • Interactive Content
  • Interactive Whiteboard
  • Lead Capture
  • Live Chat
  • Live Streaming
  • Lock Meetings
  • Meeting Management
  • Meeting Notes
  • Microsoft Outlook Integration
  • Mind Maps
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multi-Participant Screen Sharing
  • Multi-Provider Practice
  • Multiple Camera Feeds
  • Multistreaming
  • On-Demand Recording
  • On-Demand Webcasting
  • One-to-One Messaging
  • Online Polling
  • Online Registration
  • Online Voice Transmission
  • Planning Tools
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Productivity Tools
  • Project Management
  • Project Planning
  • Project Workflow
  • Q&A Management
  • Question Branching
  • Question Library
  • Quizzes
  • Raise Hand
  • Real Time Data
  • Real Time Editing
  • Real Time Reporting
  • Real Time Screen Sharing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Updates
  • Real-time Broadcasting
  • Recording
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Session Recording
  • Single Sign On
  • Social Media Integration
  • Social Media Streaming
  • Social Promotion
  • Split/Multi-Screen
  • Support Audio/Images/Video
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Targeted/Locked Screen Sharing
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Templates
  • Third-Party Integrations
  • Time Zone Tracking
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Management
  • Video Streaming
  • Video Support
  • Virtual Backgrounds
  • Virtual Classroom
  • Virtual Waiting Room
  • Visitor Registration
  • Visual Workflow Management
  • Whiteboard

Integrations

  • Total integrations59
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations377
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM

User reviews that mention these apps

AR
AvatarImg

Verified reviewer

Financial Services, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

Good alternative to Zoom

Reviewed 4 years ago

Decent alternative to Zoom, but not the best video conferencing software out there

Pros

Easy to set up, just click on a link that is sent out to join a meeting, can handle a good number of participants

Cons

Can't handle as many participants compared to Zoom, still has a few more steps to installation compared to Zoom

KK
AvatarImg

Kyung K.

Financial Services, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

Used rarely.

Reviewed 2 years ago

Acceptable but prefer zoom

Pros

Cute name and relatively easy to use as was similar to zoom

Cons

Not many people are familiar with this software.

GS
AvatarImg

Gilles S.

Accounting, 201-500 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

Bluejeans review

Reviewed 4 years ago

Remote working

Pros

Easy to use, when it's working Easy to use, when it's working

Cons

1) Windows 10 app doesn't work all the time 2) No virtual background like in Zoom or Microsoft Teams 3) Doesn't show everybody on screen like Zoom or Microsoft Teams

AA
AvatarImg

Ainara A.

Financial Services, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

Bastante lineal

Reviewed a year ago
Pros

Es buena alternativa a zoom pero se queda corto en algunas

Cons

En el chat tardaban mucho en cargarse los mensajes y llegaban tarde

Showing original review in Spanish. See translation

JL
AvatarImg

Jenna L.

Marketing and Advertising, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

BlueJeans

Reviewed 3 years ago

BlueJeans is great! It is a great alternative to Zoom!

Pros

What I love about BlueJeans the most is that it offers background personalization as well as offers members to do a silent "hand-raise" when someone is requesting to speak.

Cons

I dislike the video quality as well as that you can't choose who to view/hide during meetings. I also wish there was a chat feature.

HC
AvatarImg

Hadjipateras C.

Law Practice, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

Worst in a crowded field.

Reviewed a year ago

Not great, we mostly use Teams or Zoom instead now.

Pros

It works and you sometimes can have a clear call with good audio quality and video.

Cons

It is very unreliable. There are often issues with the audio and video and far more lagging than other peer services.

AR
AvatarImg

Verified reviewer

Internet, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

Great video platform, pre-zoom

Reviewed 3 years ago

Overall, bluejeans worked great for what I was using it for. I had my own "room" which I easily invite people to. It just was not nearly as well adopted as zoom.

Pros

It is very easy to use, from installation to having video meetings or events. Handles well across multiple platforms

Cons

not as flexible as zoom and when Zoom become THE go-to, it was just easier to switch to zoom so people I was sharing meeting links with were familiar with the platform. updates to the software seemed to be required before running a meeting and frequently took a few minutes (so if you were unaware there was an update, you'd be late)

IN
AvatarImg

Iulian N.

Computer Software, 5,001-10,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

Cost effective option for video conferencing

Reviewed a year ago

Simple solution, but lags Zoom in terms of audio and video connection reliability

Pros

Cost, user interface is simple, easy to setup on your PC as a user

Cons

During an average meeting, the audio and video connection still experience drops

SS
AvatarImg

Sabita S.

Law Practice, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

BlueJeans Offers Quality Video Conferencing without Ease of Use

Reviewed 4 years ago

Fine for one off, but prefer something like zoom for daily video calls

Pros

Quality video connection and great sound too

Cons

very difficult to use; our administrator has to get on each call

ZA
AvatarImg

Zunaira A.

Information Technology and Services, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

Review from Pakistan Government Sector Administrator

Reviewed 2 years ago

It is very good software. There is no provision in Pakistan to buy this Software directly which was hurdle for us to buy it.

Pros

The audio quality of Blue jeans is comparatively much better than other software.

Cons

It is not as popular as zoom. Most huge organizations are not using Blue Jeans

AR
AvatarImg

Verified reviewer

Marketing and Advertising, 501-1,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

Works well but not frequently used by other companies

Reviewed 2 years ago
Pros

Like that it’s a pretty reliable conferencing option and has similar functionality to zoom, teams, etc

Cons

Not everyone uses blue jeans so it is a tad difficult having people sign up for yet another conferencing platform

TS
AvatarImg

Taylor S.

Banking, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

Best Video Meeting I've Used

Reviewed 3 years ago

I really like BlueJeans. I prefer it over Zoom. It's easy to use and convenient.

Pros

It's easy to use and functional. We can easily share screens without any issue, unlike Teams which is the alternative for our company. It's also great to be able to schedule meetings from our Outlook.

Cons

I don't like that it pops up a web screen before opening the app. It may be because I don't have it already open, but it's still annoying.

JJ
AvatarImg

Jason J.

Nonprofit Organization Management, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

My Bluejeans review

Reviewed 2 years ago
Pros

Being able to communicate with a large amount of people at one time

Cons

I think the software was a good one it just was out shadowed by the Zoom software

AR
AvatarImg

Verified reviewer

Internet, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

Better than WebEx

Reviewed 5 years ago
Pros

Before we tried Zoom, BlueJeans was our go-to for video conferencing - it worked decently on most platforms

Cons

They need to improve the mobile app! Doesn't seem like a priority to them, but using a native app for meetings is helpful

OS
AvatarImg

Olivia S.

Food & Beverages, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

BlueJeans Review

Reviewed 2 years ago
Pros

The unlimited video time makes it easy to use, ease of inviting other participants

Cons

Was spotty at times, could be hard to hear and cut out a lot more than Zoom does

AR
AvatarImg

Verified reviewer

Computer Software, 10,001+ employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

Nice video conferencing platform for remote communication

Reviewed 3 years ago

Overall a good enough product to satisfy requirements for a good remote video conferencing experience

Pros

1. Reliable and secure network for communication 2. Good video and audio quality 3. Good chat integrations 4. Awesome integrations with facebook products 5. Virtual background available but not straight forward

Cons

1. No virtual background available directly like Zoom or Teams 2. Do not know if recording is available

AR
AvatarImg

Verified reviewer

Internet, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

Does the Job, But Could Be Better

Reviewed 2 years ago
Pros

It does the job of video conferencing, it is also to join meetings and test audio/video.

Cons

It is behind in terms of updates and advancements when compared to video conferencing competitors like Zoom and Teams.

AR
AvatarImg

Verified reviewer

Internet, 51-200 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

Easy to Use, Better Than Alternatives

Reviewed 4 years ago
Pros

Much better than GoToMeeting and WebEx. It was easy to join and participate in a web meeting. Similar to Zoom.

Cons

It still required me to download the tool to join the meeting.

DC
AvatarImg

Daniel C.

Information Technology and Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

Basic and not like Zoom

Reviewed 4 years ago

It's ok the video quality is ok, sound quality is ok... makes the experience OK, not great.

Pros

It is truly one of the easiest to use compared to 90% of the market. The only thing easier is Zoom, really.

Cons

It lacks so many of the features of zoom, like auto chroma keyed backgrounds, individual tab or window sharing.

SA
AvatarImg

Sara A.

Automotive, 501-1,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

Decent

Reviewed 4 years ago

Overall, not the best or worst experience. I would prefer google hangouts or zoom because of my personal experience.

Pros

BlueJeans is great for work and online classes. It allows a max of 25 people and more if you pay for it. It also shows who is talking in the lecture which is pretty helpful for the instructors.

Cons

I did not like that BlueJeans has a habit of lagging and logging people in and out of the chat. I personally had a similar issue where my instructor thought I left the chat when I was in the call the whole time.

SM
AvatarImg

Sean M.

Religious Institutions, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

Good product but not ubiquitous

Reviewed a year ago

Use was seamless after it was installed. I enjoyed using BlueJeans and felt their platform was better designed than Zoom.

Pros

When I began using BlueJeans, at first I was annoyed that I had to download another video platform. However, the startup was quite easy and the platform was intuitive. The quality during use was quite good and the design of the platform exceptional.

Cons

This might seem silly, but because BlueJeans is not ubiquitous, it seems a hassle to download one more platform. If this is used exclusively within a business, then this will be no problem, of course. However, as I work with many older people, asking them to add this is a bit of a problem. Nothing BlueJeans can do about this.

AR
AvatarImg

Verified reviewer

Computer Software, 1,001-5,000 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

Okay tool but not amazing

Reviewed 5 years ago
Pros

It gets the job done with video conferencing.

Cons

The overall quality is very poor compared to competitors like Zoom. The user interface is lacking and it's hard to find things.

AR
AvatarImg

Verified reviewer

Pharmaceuticals, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

BlueJeans Meetings logo

BlueJeans Meetings

Not the best Choice .

Reviewed 3 years ago

The most useful feature in blue jeans is the safety and security so it was used in our meetings because of this . Basically it is good in trainings and meetings with low number of attendees . Now we are not more using it because of the audio problems and the introduction of more simple and secure alternative like Microsoft teams .

Pros

- Very good in breakout rooms and interactive cases . - customer service are very good and capable of handling problems . - Security is better than zoom .

Cons

- The audio quality is horrible and needs to be enhanced . -Needs a very good internet connections or it will crash . - Complicated and crowded interface compared to zoom or Microsoft teams . - the recording quality needs to be enhanced .

AR
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Verified reviewer

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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BlueJeans Meetings

one of the top video conferencing apps

Reviewed 6 years ago

A top videoconferencing app.

Pros

Very easy to use, and great performance over most connections. Pricing plans are flexible and well-targeted.

Cons

Interface can be a little confusing, and it is not quite as nicely laid out as other programs, like Zoom for example.

SV
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Sashank V.

Internet, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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BlueJeans Meetings

Clean, efficient and easy to use

Reviewed 4 years ago

It does the job - and does it well. No hiccups with connections, audio quality, etc. Easy to dial in, easy to set up.

Pros

I like the fact that you can set your dial-in code. This makes it easy for other users to call you without remembering a long pass-code.

Cons

I wish the software had tools to brainstorm on outside the whiteboard, and it would have been nice to set custom backgrounds like Zoom

EB
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Eddie B.

Entertainment, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Zoom

Zoom Review

Reviewed 4 years ago

We stopped using BlueJeans for Zoom. All Hands meetings are much easier to run with Zoom. Employees seem to like it much better than Bluejeans as well.

Pros

I like that you can use virtual backgrounds. It makes working remotely from home a little easier if you have a mess behind you. lol

Cons

I think it offers too many options in the settings for users to choose from. It becomes tricky from an admin standpoint as it is hard to know every single feature that is offered and troubleshoot remotely.

AR
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Verified reviewer

Internet, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoom

Easiest video conferencing solution I've used

Reviewed 5 years ago
Pros

I've used WebEx and Bluejeans - Zoom stands out above the rest, because it just works. Haven't had trouble connecting to meetings, high quality video too

Cons

For webinars / larger group settings, it'd be nice to have more controls for the presenter to easily delegate presentation/participation to other screens (e.g. highlight certain screens for audience)

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Andrew R.

Internet, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Zoom

Best in Class

Reviewed 5 years ago
Pros

Switching from BlueJeans, Zoom is a big step up in quality after working out some initial bumps

Cons

The link to your personal meeting should be a button on the main app, it's what I'm looking for most to share via Slack and it's always hard to find

AR
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Verified reviewer

Computer Software, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoom

The best Video Conf App Yet

Reviewed 6 years ago
Pros

This app just works. I've tried Hangouts, Webex, Bluejeans, Skype, GoToMtg, you name it...this is hands down the most versatile and simple to use

Cons

The only thing is it's not universally known yet. Customers who aren't familiar with the product may need to download the client and it takes a little bit longer.

AR
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Verified reviewer

Retail, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Zoom

Zoom : Making remote meet possible

Reviewed 3 years ago

Overall we saved lot of money in licensing costs as compared to bluejeans. Overall migration was easy and didnt take much time.

Pros

We migrated to zoom from bluejeans and the migration has been seamless. I like their desktop app also their iPhone app (when on the go). This helps me to meet my team daily basis. I like feature to share my desktop, browser, document etc. Also on desktop app i like how it syncs with my outlook calendar and shows all meeting in one place. The recording on cloud feature is also very useful. Overall very satisfactory and reliable.

Cons

sometimes iphone app crashes and i have to restart my phone in order to make it work. This may be one off problem as others have not noticed this.

MP
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Magdalena P.

Education Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoom

Keeps getting better!

Reviewed 2 years ago

I didn't like it much back in 2019, but it improved tremendously, it's deffinitely worth the investment

Pros

It's incredibly easy to use, it's efficient, and a good cost benefit ratio. It's not the creepiest, but the features are worth it compared to Meet, GoToMeeting or BlueJeans

Cons

I love everything, they really pay argentin to the users' feedback, of there was a way of zooming on something while screensharing it would be even better

SA
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Sara A.

Automotive, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Zoom

Helpful for online classes

Reviewed 4 years ago

Overall, my experience has been very smooth and helpful using BlueJeans. It’s allowed me to feel like I’m still watching my instructor in a classroom setting.

Pros

Due to the covid-19 outbreak and most classes transmitting from in person to online formats, all of my classes have been using either BlueJeans, google hangouts or Zoom. Personally, I think zoom is the best for classes because it gives the instructor a lot of information about the students such as their “attentive score” which is if they’re actually paying attention or on another browser.

Cons

I don’t like how easy it can be to accidentally share your screen or turn on your webcam if you misclick on something.

JJ
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Julie J.

Publishing, self-employed

Used weekly for 2+ years

Review source

Overall Rating