Bria Comparison

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Overview

Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$2.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(79)

5

4

3

2

1

42

25

8

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Cons

  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features43
  • API
  • Access Control
  • Activity Dashboard
  • Analytics
  • Automatic Call Distribution
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Chat
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customizable Branding
  • Escalation Management
  • File Transfer
  • Help Desk Management
  • Labeling
  • Mobile Integration
  • Multi-Channel Communication
  • Multiple User Accounts
  • Offline Access
  • On-Demand Recording
  • On-Demand Webcasting
  • Presentation Streaming
  • Push Notifications
  • Remote Access
  • Single Sign On
  • Software Development Kit
  • Third Party Integration
  • Two-Way Audio & Video
  • User Management
  • Video Call Recording
  • Video Conferencing
  • Visual Analytics
  • Voice Mail

Integrations

  • Total integrations3
  • Dropbox Business
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation